Hyatt Regency Mexico City Insurgentes - WTC, an upscale hotel near World Trade Center Mexico City, offers a vibrant atmosphere with 2 bars and a coffee shop/cafe. Guests can stay connected with in-room WiFi, energize at the 24-hour gym, or host events at the conference center and banquet hall. Dry cleaning/laundry services are available for convenience.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Breakfast available
24-hour fitness center
Valet parking
24-hour room service
Coffee shop/cafe
Conference center
7 meeting rooms
Meeting rooms
Airport shuttle
24-hour front desk
Feel at home (6)
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
Elevator
The current price is CNY1,323
CNY1,323
CNY1,581 total
includes taxes & fees
May 29 - May 30
Why we love this property
Foodie paradise
This hotel offers locally-sourced delights at its restaurant and cafe. The 2 bars and buffet breakfast complete this foodie paradise.
Sleep in style
Cozy bathrobes and blackout drapes create a sanctuary for sleep. Sink into pillowtop mattresses with down comforters, and enjoy 24-hour room service.
World Trade Center Mexico City - 7 min walk - 0.6 km
Pepsi Center - 7 min walk - 0.6 km
Metropoli Patriotismo - 15 min walk - 1.3 km
Getting around
Benito Juarez International Airport (MEX) - 25 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 63 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
Mexico City Buenavista Station - 9 min drive
Mexico City Fortuna Station - 13 min drive
Tlalnepantla de Baz Station - 19 min drive
San Pedro de los Pinos Station - 19 min walk
Chilpancingo Station - 20 min walk
Ethiopia-Transparency Square Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
Suntory - 1 min walk
Principia Tasting Room - 1 min walk
Restaurant Palominos - 1 min walk
Deigo Sushi & Ramen - 1 min walk
About this property
Hyatt Regency Mexico City Insurgentes - WTC
Hyatt Regency Mexico City Insurgentes - WTC puts you in a great location, within just a 10-minute walk of World Trade Center Mexico City and Poliforum Siqueiros. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Also, Parque Delta and Angel of Independence Monument are just a 5-minute drive away. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
201 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 1 total, up to 66 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 15 per night)
Wheelchair-accessible van parking on site
Onsite parking includes off-street options
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–noon
2 bars/lounges
Restaurant
Coffee shop
24-hour room service
Snack bar/deli
Working away
7 meeting rooms
Conference center (4625 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Built in 2022
Safe-deposit box at front desk
24-hour fitness center
Locally sourced food is prioritized
Renewable energy used
Double-glazed windows
Uses some LED lighting
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Stair-free path to entrance
Area rugs in room
Smooth flooring in room
Thin carpet in room
Room amenities
Be entertained
65-inch Smart TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Pillowtop mattress
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Printer
Electrical adapters/chargers
More
Daily housekeeping (surcharge)
In-room safe
Connecting/adjoining rooms available
Shared accommodations
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 10 for children
Airport shuttle service is offered for an extra charge of USD 600 per person (roundtrip)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.5 percent
Housekeeping is offered for an extra charge
Children & extra beds
Airport shuttle service for children costs USD 600 (roundtrip)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Parking
Covered valet parking costs USD 15 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City
Frequently asked questions
Does Hyatt Regency Mexico City Insurgentes - WTC offer free cancellation for a full refund?
Yes, Hyatt Regency Mexico City Insurgentes - WTC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Regency Mexico City Insurgentes - WTC?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 66 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Regency Mexico City Insurgentes - WTC?
Yes. Valet parking costs USD 15 per night.
Is airport shuttle service offered by Hyatt Regency Mexico City Insurgentes - WTC?
Yes, an airport shuttle is available. The charge is USD 600 per person roundtrip.
What are the check-in and check-out times at Hyatt Regency Mexico City Insurgentes - WTC?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hyatt Regency Mexico City Insurgentes - WTC and nearby?
Hyatt Regency Mexico City Insurgentes - WTC has 2 bars and a 24-hour fitness center.
Are there restaurants at or near Hyatt Regency Mexico City Insurgentes - WTC?
Yes, there's an onsite restaurant.
What's the area around Hyatt Regency Mexico City Insurgentes - WTC like?
Hyatt Regency Mexico City Insurgentes - WTC is a short 7-minute walk from World Trade Center Mexico City and 7 minutes' walk from Pepsi Center.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.8
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was varied, delicious, and served with impeccable service. (6 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Dec 25, 2025
close to everything 10/10 location, friendly and kind staff members 😊
Ariadna
Ariadna, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Very friendly staff, clean room and everything was well maintained and looked brand new. Very nice location as well, everything you need within walking distance.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Great service with good people
Angela
Angela, 3-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Cleaning staff was wonderful and attentive. We had a great time with amazing service from everyone. Would 10/10 recommend this location.
Ana
Ana, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Perfect location near the WTC.
My room was very nice, spacy and had what I need.
Breakfast was perfect for non-mexicans, omelette, eggs, fresh fruits and all kind of other warm dishes.
Service was also excellent!
Marcelle
Marcelle, 3-night trip
Verified
10/10 Exceptional
Mar 25, 2025
Great location
Antonio
Antonio, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Room was great. Loved the shower. Loved drinking wine on the balcony. Staff are just the kindest friendliest people out there. Most probably it will be my hotel of choice next time Im in CDMX
Adam
Adam, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2024
Wonderful clean Hotel, rooms a big and very comfortable
Sevda
Sevda, 2-night trip
Verified
10/10 Exceptional
Mar 19, 2025
Great hotel on Insurgentes Avenue. Good restaurants around.
Roberto
Roberto, 2-night trip
Verified
10/10 Exceptional
May 22, 2025
As expected great hotel
Beautiful hotel, check in process was longer than expected but the quality of the room and amenities was as expected from Hyatt. Great area, safe, quiet and pleasant.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Very good . Manager and staff exceptional. Wish other hotels would have the level of service you offered. 11 out of 10
Kenneth
Kenneth, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Heat service and people
Pablo
Pablo, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2024
Overall, our stay was excellent. The staff was attentive, very polite and helpful. Room was perfect. Would stay there again.
NERMIN
NERMIN, 5-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Excellent
Top notch service, rooms are new and modern, location is also excellent
DR JESUS A
DR JESUS A, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Very nice hotel, great service, nice rooms. Gym is OK. Several dining options around. Although it is very well located in the city, the area is not that walkable.
Alejandro
Alejandro, 2-night trip
Verified
8/10 Very good
Dec 3, 2024
Great staff
Carl
Carl, 5-night trip
Verified
10/10 Exceptional
Mar 22, 2025
Great place to stay
Great place to stay on business or vacation. Friendly staff excellent service! Check in was easy. I requested a taxi for the following day. The front desk arranged everything. I would definitely stay at the property again.
George
George, 1-night trip
Verified
8/10 Very good
Nov 23, 2024
Good quality four star hotel. Room was adequately, spacious, very clean, with a very comfortable bed. Employees are generally friendly.
Matthew
Matthew, 1-night trip
Verified
8/10 Very good
Aug 13, 2024
Pretty good hotel. Very clean and staff was always polite and helpful. Could step up a little in it's buffet options.
Cesar
Cesar, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2025
I was here 6 months ago ans the check in has improved a lot
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Sep 6, 2024
Great room and bathroom. Could use a desk though. Very good restaurant.
Enrique
Enrique, 3-night trip
Verified
10/10 Exceptional
Apr 18, 2025
I used an ADA room and it was exceptional. Every detail was covered for my wheelchair needs- from the height of the bed to the roll in shower and large space. Will definitely be coming back here.
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
May 24, 2024
Mexico City vacation
Hotel was great, clean, and walking distance to lots of restaurants, tap rooms, and stores. The staff was extremely friendly, and helpful. Specifically, Jesus from the breakfast buffet, Oswaldo, Maria Lupe, and Allison from the bar. They gave us so many tips on where to go and doz
Javier
Javier, 7-night trip
Verified
10/10 Exceptional
Feb 26, 2025
I was pleasantly surprised with how beautiful the building and decor are. High quality, good finishes, and elegant. The lobby bar and restaurant look great. The room was spacious, looked brand new, and very modern. It also had a balcony, but would have liked for it to face the WTC which I think would have been a nicer view.
Flavia
Flavia, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2025
Absolute perfection in Mexico City.
What an incredibly wonderful experience to stay at this hotel. I travel a lot and it’s rare that a hotel is absolute perfection. Such is the case with the Hyatt Regency Mexico City Insurgentes. I would not hesitate to recommend this hotel to anyone looking for a quiet hotel in the WTC. I look forward to my next day.