Grazia Hotel & Apartments offers a tranquil retreat close to Kigali Convention Centre. Unwind with a body scrub or deep-tissue massage at the onsite spa, then enjoy a meal at one of two restaurants. Connect to high-speed WiFi, indulge in coffee and tea in the lobby, and take advantage of free self parking.
When visiting Kigali, GRAZIA HOTEL & APARTMENTS is a great choice to consider. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis. Other highlights include 15 outdoor pools, a snack bar/deli, and a terrace.
At a glance
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Hotel size
50 rooms
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Arriving/Leaving
Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free secured onsite self parking
Wheelchair-accessible parking and van parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Hosted evening meals daily for a surcharge
2 restaurants
Coffee/tea in a common area
Barbecue grills
Free daily reception
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Terrace
15 outdoor pools
Full-service spa
Lockers available
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Hand-held showerheads
Height-adjustable showerhead
Accessible bathtub
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Pool access ramp on site
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Does GRAZIA HOTEL & APARTMENTS offer free cancellation for a full refund?
Yes, GRAZIA HOTEL & APARTMENTS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at GRAZIA HOTEL & APARTMENTS?
Yes, there are 15 outdoor pools.
Are pets allowed at GRAZIA HOTEL & APARTMENTS?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at GRAZIA HOTEL & APARTMENTS?
Yes, there's free self parking.
What are the check-in and check-out times at GRAZIA HOTEL & APARTMENTS?
Check-in start time: 10:00 AM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at GRAZIA HOTEL & APARTMENTS and nearby?
GRAZIA HOTEL & APARTMENTS has 15 outdoor pools and a spa.
Are there restaurants at or near GRAZIA HOTEL & APARTMENTS?
Yes, there are 2 onsite restaurants.
What's the area around GRAZIA HOTEL & APARTMENTS like?
GRAZIA HOTEL & APARTMENTS is a short 12-minute walk from Kigali Convention Centre and 15 minutes' walk from Kigali Heights.
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Reviews
GRAZIA HOTEL & APARTMENTS Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.8
Amenities
8.8
Staff & service
8.8
Property conditions & facilities
Popular mentions
Room
Service staff
Massage
Building
Internet
Reviews
Verified
10/10 Exceptional
Apr 5, 2026
Clean room
Junior
Junior, 5-night trip
Verified
10/10 Exceptional
Jul 18, 2025
An exceptional hotel, very helpful staff, safe, quiet, excellent service and beautiful amenities.
Samuel
Samuel, 6-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Grazia Hotel is a perfect place to stay in Kigali!
In a central location right near the Genocide Museum and a supermarket.
The pool is refreshing, great breakfast with heaps of variety, a wide range on the menu and a great rooftop bar!
Highly recommend!
Genevieve
Genevieve, 2-night trip
Verified
8/10 Very good
Dec 3, 2023
Hotel was new and very clean, they still do some construction works when i was staying there
Sanna
Sanna, 1-night trip
Verified
8/10 Very good
Jan 8, 2024
The vibe and atmosphere was good and laidback. Room was next to the pool area creating easy access. The gym is a bit old.
ALAN
ALAN, 1-night trip
Verified
8/10 Very good
Nov 13, 2023
Probably because it was an international event in town, the prices were very high and incompatible with the service provided. Breakfast could be better, as well as shower maintainance. Bed is large and very comfortable, hotel is in a very quiet neighborhood, staff is friendly and the pool seems to be pleasant (although I did not have the time to enjoy it). Evening playlist at the restaurant was definetly the best of my experience.
Mariana
Mariana, 3-night trip
Verified
4/10 Fair
Aug 5, 2023
Very likely there are better places to stay in Kig
Perhaps an entirely new set of staff is needed here. Apart from the massuese, who does an excellent job at massage, one bfast attendant and the breakfast eggs chef, everyone else was really not at all attentive to my needs. From no water in my room, to malfunctioning a/c, awful internet, no follow through on booking requests. Most ime I felt that I was in the way of staff enjoying themselves, the bartender who carried on anpersonal conversation on her cellphone for all to hear, the front desk staff wearing their bedroom slippers and badly stained uniform etc etc. it was my first time to Rwanda, and the first hotel I stayed at during the visit. Hopefully it’s not the norm for all Kigali hotels, so maybe try somewhere else.
Cathy
Cathy, 3-night trip
Verified
8/10 Very good
Jul 29, 2023
Friendly staff. Comfortable rooms.
Alison
Alison, 5-night trip
Verified
8/10 Very good
Jul 5, 2023
The price is affordable, the room was cleaned, and the service is acceptable based on the price. I would not mind staying here again.
Pierre
Pierre, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2023
Excellent value for money
A very nice room with a great view, great service
Silvano
Silvano, 4-night trip
Verified
10/10 Exceptional
Jun 27, 2023
Not as fancy as a major hotel, so don't expect the Marriott, but pleasant, quiet, convenient neighborhood, and good value.
Caleb
Caleb, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2023
Staff breakfast and massage
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 31, 2025
Great stay except for the cab man the hotel introduced to carry us around . He is deceptive and exploitative
Bidemi
Bidemi, 7-night trip
Verified
4/10 Fair
Jan 18, 2024
There was construction going on during my stay. I was told it would only be loud between 11am - 6pm. The noise started earlier and continued later than told. Lots of mosquitoes in room and no net or bug spray provided.
Unfortunately my stay was not as enjoyable as I had hoped for.
Diana
Diana, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Godt ophold
Roligt hotel med serviceminded personale. Pænt stort værelse. Hyggelig restaurant med lækker morenmadsbuffet og pænt menukort. Købte en flaske rødvin som jeg drak over flere dage. Omhyggelig rengøring.