We booked a queen room for 4 people. When we arrived they only had a king suite which was not large enough for our family. The sheet on the bed was soiled. We left and went to the hotel next door. We were told our room would be refunded, but the manager refused even though we never stayed there.
Leslie
Leslie,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 29 日
Room was fine, bed not super comfortable, breakfast was a 1/10.
Brittany
Brittany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Staff was nice. The hotel is under construction and pool and hot tub is closed. Need to post this on your site for people when booking. The rooms are outdated.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Yes
DOMINIC
DOMINIC,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 19 日
Soft sheets
Kristin
Kristin,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 13 日
Breakfast was terrible! Coffee and hot water for tea was cold! Disappointed that the pool and hit tub were closed.
Debbie
Debbie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 7 日
Hotel is under renovation. The room was clean and bed was comfortable. The noise from highway disturb my sleep.
Monika
Monika,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 26 日
Could have warned that construction was going on and that amenities were closed.
bobby
bobby,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
Yes
Fred
Fred,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 17 日
No one at desk had to call down the hall after several minutes waiting. When she approached very friendly. Coffee was cold in am hot water for tea tasted like coffee.
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 16 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
The best hotel in downtown Cleveland
Alon
Alon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
😊
Terry
Terry,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Clean, courteous staff, fantastic breakfast, pool and hot tub.
Tracy
Tracy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 8 日
Very happy with our first stay. Didn’t try the breakfast which started at 7am instead of earlier.
Todd
Todd,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Loved it.
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 5 日
Michael
Michael,9 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Jeanne
Jeanne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
Great room overall with very good staff…bed was a little hard or worn for my taste . Otherwise good
Larry
Larry,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
Kasey
Kasey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Loved the check in. Extremely friendly service. Rooms were nice, bed was a bit uncomfortable. Breakfast was okay. The breakfast area was kept clean and staff was friendly.
KRISTINE
KRISTINE,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Emma
Emma,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
The hotel was very quiet. Our room was by the elevator and we didn't hear any noise. The room was clean, and comfortable. The staff was friendly and helpful.