Hotel Autentico Vertical Playa Del Carmen

2.5 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for Hotel Autentico Vertical Playa Del Carmen

Outdoor pool, sun loungers
Romantic Room | View from room
Premium bedding, down comforters, in-room safe, desk
Front of property
Lobby sitting area
At Auténtico Vertical Playa del Carmen, near Mamitas Beach and Playa del Carmen Main Beach, enjoy a rooftop retreat with dry cleaning services and high-speed WiFi. Relax by the outdoor pool or explore on bike rentals - the helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Romantic Room

Highlights

Patio
Private outdoor hot tub
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen, ROO, 77720

What's nearby

  • Mario Villanueva Stadium Madrid - 3 min walk - 0.3 km
  • Quinta Avenida - 5 min walk - 0.5 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km

Restaurants

  • ‪Las Hijas de la Tostada - ‬2 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Tacos El Cuñao - ‬2 min walk
  • ‪La Brioche De Playa - ‬2 min walk

About this property

Hotel Autentico Vertical Playa Del Carmen

Hotel Autentico Vertical Playa Del Carmen features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Other features include an outdoor pool and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Scooter/moped rentals

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: MXN 1500 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 60 per accommodation, per night

Renovations and closures

This property is closed from April 4 2025 to December 31 2026 (dates subject to change).

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number VS220427BS0

Frequently asked questions

Is Hotel Autentico Vertical Playa Del Carmen currently open?

This property is closed from April 4 2025 to December 31 2026 (dates subject to change).

Does Hotel Autentico Vertical Playa Del Carmen offer free cancellation for a full refund?

Yes, Hotel Autentico Vertical Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Autentico Vertical Playa Del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Autentico Vertical Playa Del Carmen?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Autentico Vertical Playa Del Carmen?

Sorry, there's no onsite parking at Hotel Autentico Vertical Playa Del Carmen.

What are the check-in and check-out times at Hotel Autentico Vertical Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Autentico Vertical Playa Del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.

What is there to do at Hotel Autentico Vertical Playa Del Carmen and nearby?

Hotel Autentico Vertical Playa Del Carmen has an outdoor pool and a picnic area.

What's the area around Hotel Autentico Vertical Playa Del Carmen like?

Hotel Autentico Vertical Playa Del Carmen is a short 6-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Quinta Avenida.

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