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Hotel Chocolate Deluxe

3.5 star property
Guanajuato hotel with restaurant and bar/lounge

Choose dates to view prices

Experience Hotel Chocolate Deluxe in the heart of Zona Centro, where rich history and vibrant culture blend. Treat yourself to a manager's reception, savor coffee at the cafe, or indulge in a meal at the restaurant. With free WiFi and helpful staff on hand, you'll feel right at home.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY216
CNY259 total
includes taxes & fees
Apr 14 - Apr 15

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room (Larin)

Superior Quadruple Room (Larin) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Quadruple Room (Larin)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Xocolatl)

Deluxe Double Room (Xocolatl) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Xocolatl)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Cocoa)

Classic Double Room (Cocoa) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room (Cocoa)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Double Room (Muffin)

Elite Double Room (Muffin) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Elite Double Room (Muffin)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite (Cadbury)

Deluxe Studio Suite (Cadbury) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Studio Suite (Cadbury)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed

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The price is CNY463
CNY556 total
includes taxes & fees
Apr 15 - Apr 16
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About the neighborhood

Map
Temezcuitate Zona Centro, Guanajuato, GTO, 36000

What's nearby

  • Juarez Theater - 5 min walk - 0.5 km
  • Union Garden - 5 min walk - 0.5 km
  • Pipila Monument - 7 min walk - 0.6 km
  • University of Guanajuato - 7 min walk - 0.6 km
  • Alley of the Kiss - 10 min walk - 0.9 km

Getting around

  • Bajío Intl. Airport (BJX) - 34 min drive

Restaurants

  • ‪Santo Café - ‬3 min walk
  • ‪El Chahuistle - ‬3 min walk
  • ‪The Beer Company Tasting Room - ‬2 min walk
  • ‪Vivo Café - ‬3 min walk
  • ‪CAFE TAL - ‬1 min walk

About this property

Hotel Chocolate Deluxe

Enjoy your visit to Guanajuato with a stay at Hotel Chocolate Deluxe. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite valet parking
    • Onsite carport
    • Free 24-hour offsite parking within 656 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

CHOCOLATE DELUXE
Hotel Chocolate Deluxe Hotel
Hotel Chocolate Deluxe Guanajuato
Hotel Chocolate Deluxe Hotel Guanajuato

Frequently asked questions

Does Hotel Chocolate Deluxe offer free cancellation for a full refund?

Yes, Hotel Chocolate Deluxe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Chocolate Deluxe?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Chocolate Deluxe?

Yes, there's free valet parking.

What are the check-in and check-out times at Hotel Chocolate Deluxe?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Are there restaurants at or near Hotel Chocolate Deluxe?

Yes, there's an onsite restaurant.

What's the area around Hotel Chocolate Deluxe like?

Hotel Chocolate Deluxe is a short 6-minute walk from Union Garden and 7 minutes' walk from Juarez Theater.

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Reviews

Hotel Chocolate Deluxe Reviews

7.8

Good

8.6

Cleanliness

7.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Popular mentions

View
Service staff
Room
Parking
Shopping center
Cities

Reviews

Verified

10/10 Exceptional

Loved our stay…it’s out of the way but quiet and very easy to accès to the cebtre
Line, 1-night trip
Verified

6/10 Good

Room looked better in pictures. No phone to contact reception.
Francisco, 1-night trip
Verified

10/10 Exceptional

The staff were great. The view spectacular and we liked that we were away from the busyness of the centre
Line, 2-night trip
Verified

10/10 Exceptional

All was excellent
Noe, 1-night trip
Verified

10/10 Exceptional

Super good and safe
Marco, 3-night trip
Verified

10/10 Exceptional

The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.
Suzanne, 3-night trip
Verified

10/10 Exceptional

Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.
Charles, 1-night trip
Verified

10/10 Exceptional

Wonderful weekend

The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
Lilia, 1-night trip
Verified

10/10 Exceptional

Highly recommend it *5*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast! Definitely coming back on the next trip.
Verified

8/10 Very good

It’s a co nice place, but slow service and they need to improve cleaning
Claudia, 2-night trip
Verified

8/10 Very good

Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning.
Patrick, 5-night trip
Verified

10/10 Exceptional

.
Benjamin Abraham, 1-night trip
Verified

6/10 Good

The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city!
John, 5-night trip
Verified

10/10 Exceptional

Nonr
Martin Raul, 2-night trip
Verified

4/10 Fair

Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours)
Priscila, 3-night trip
Verified

8/10 Very good

Loved the city and view but disappointed in hotel

Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.
Deluxe room
View
Michelle, 2-night trip
Verified

10/10 Exceptional

Best customer service ever!

Where can i start. We got lost finding the hotel as gps is tricky after calling hotel Jackie send over her driver Antonio to where we were at and guided us to the hotel. Location is good once you get the hang of it. Just remmeber to always go by Panoramic rd. Walk to the center was about 10min. parking is at their location right newct door thats were you park but its 1min walk not bad. Sayra at check in provided excellent customer service and kept it professional when we were having issues witht the reservation system. Rooms spacious, balcony. Fridge in room w drinks, price menu making it convenient for the guest.
violeta, 2-night trip
Verified

6/10 Good

The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The
Paul, 2-night trip
Verified

10/10 Exceptional

Excelente experiencia en este hotel en Guanajuato. Las vistas son simplemente espectaculares: desde el hotel se puede disfrutar de panorámicas increíbles de la ciudad, especialmente al atardecer. Es un lugar perfecto para relajarse y disfrutar del entorno. El personal merece una mención especial: siempre amable, atento y dispuesto a ayudar en todo momento. Se nota un verdadero interés por el bienestar de los huéspedes. La limpieza es impecable, todo se mantiene en perfectas condiciones, lo cual hace la estancia aún más cómoda. Los desayunos son muy ricos y a un precio accesible, una excelente opción para empezar el día sin necesidad de salir. Viajamos con un perro de asistencia y no tuvimos ningún problema, lo cual se agradece mucho y demuestra profesionalismo y respeto. El único punto a considerar es el estacionamiento, que puede parecer un poco complicado o incluso algo riesgoso al principio, pero con un poco de experiencia se puede manejar sin problema. En general, una experiencia muy positiva. Sin duda volveríamos y lo recomendamos ampliamente.
Arnold Erick, 1-night trip
Verified

2/10 Poor

Desagradable pues te mandan a un hotel a registrar y el hospedaje es en otro hotel ,la limpieza de las camas muy mal tenían cabellos y manchas hasta el olor del perfume del huésped anterior.lo bueno es que ya conocí el lugar y no regresaré y no lo recomiendo. Es mejor hospedarse en el castillo de santa Cecilia
Juanis, 1-night trip
Verified

10/10 Exceptional

Lejos y al mismo tiempo tan cerca.

Estuvo agradable la hospitalidad. El cuarto estaba limpio y amplio. La distancia al centro fue relativamente cerca y al mismo tiempo está lejos del bullicio del centro.
Jorge, 2-night trip
Verified

6/10 Good

Lugar muy bonito, algo confuso para llegar pero hermoso, la habitación muy cómoda
Mario, 1-night trip
Verified

6/10 Good

En la propiedad no hay servicio de WiFi y faltan muchas cosas que en la reservación dicen que tienen
Juan Daniel, 1-night trip
Verified

10/10 Exceptional

Guanajuato

Una vista excelente del centro histórico de Guanajuato
Marco, 1-night trip
Verified

4/10 Fair

Es muy difícil subir y bajar escaleras con equipaje y no hay servicio de personal, para dar soporte,afuera no pasa transporte para el centro,tienes que bajar muchas escaleras para bajar.... aproximadamente 15 minutos,de regreso tienes que tomar taxi...
FELIPE DE JESUS, 1-night trip