There is no staff at the facility and the automated check in didn't work well. Someone was supposed to have emailed codes several days in advance and did not, and it was not clear that it was required, as opposed to an option. When I started trying to contact the Inn and hotels.com at arrival I couldn't reach anyone. Left a message with the Inn and several hours later the owner responded. Meantime, around 3:30 (for a 3:00 check in) someone emailed me the entry code, but it went to my junk email, where I eventually found it and was able to enter. The building is charming looking on the outside, the room was nice enough but there was no one else there. Clearly they do business at other times of the week, but sign on front door said they were closed on Sunday and Mondays. Wish Hotels.com has better communicated about the eccentricities of the place.
