You have to buzz in to access the desk, which is on the 3rd floor adjacent to the breakfast room. I went up to leave my luggage at 12:30, as check in is 14:00 to 20:00. The staff was very friendly, and my room was spacious and comfortable. The breakfast window is narrow at 7:45 to 9:45, and check out is 10:00. Breakfast was good and full featured except for scrambled eggs and cooked breakfast meat. Two complaints, one fixable, the other not: first, the shower had no convenient place to put toiletry items while in use. Second...even though it's on the 3rd floor, my room was quite vulnerable to noise at street level till quite late at night. I used ear plugs while sleeping. Overall I do recommend Palazzo Danisi.