The exterior and common areas are nice but the hotel is dirty. All coushions in common areas are stained and clearly dirty. The room was extremely humid and smelled like mold, which was clearly visible in the shower. With the excellent of maybe 3 staff members out of maybe 10+ that I came in contact with, were friendly. Everyone else seemed bothered when asked for help, especially the staff at the general dining area. The exterior is nice but not worth the stay. This property is also far from the main beach area with nearby restaurants so research the area before booking.
Maria
2 晚行程
8/10
Lars
3 晚行程
4/10
Stenhårda sängar. Lyhörda rum.
Hemska drinkar och viner. De två restaurangerna som krävde bokning hade jättedålig mat. Bufférestaurangen var väldigt bra dock.
Servicen varierade väldigt mycket, några var supertrevliga men de flesta rätt så passiva. Servicen var även väldigt trög, trots stor personalstyrka.
Städning av rum varierade också men över lag helt ok.
Vi skulle säga att standarden va mycket lägre än förväntat. I sociala medier och på bilder kändes hotellet mycket lyxigare.
真实旅客
7 晚行程
10/10
Loved our stay! We came here for a wedding and the staff were very attentive and accommodating! Would highly recommend this resort if staying in Mombasa.
zunera
6 晚结伴旅行
10/10
Easy access to beautiful beach
Zewelanji
2 晚浪漫旅行
10/10
M
14 晚结伴旅行
10/10
J M
5 晚家庭旅行
8/10
ADEBAYO
2 晚行程
10/10
Amazing Stay for My Wife's Birthday and on Valentines Day also [same day].. ♡♡
Karim
7 晚行程
10/10
Peaceful, awesome and worth the health.
Sharon
1 晚行程
8/10
it was decent, did not expect much from it, it is what you would expect from an all inclusive property
Abel
6 晚结伴旅行
8/10
Sandra
4 晚浪漫旅行
8/10
Dhrupen
7 晚行程
10/10
Jätte fint hotell med mycket trevlig personal.
Sylvia
12 晚行程
8/10
Rajesh
2 晚行程
8/10
The swimming pools are lovely all around the hotel. The staff are friendly and welcoming. The snacks restaurant is fantastic and lots of choices ar the main restaurant.
Reena
2 晚家庭旅行
10/10
Zeid
3 晚行程
8/10
It was good.
Titus
5 晚行程
10/10
Beautiful hotel, clean, great food and service.
Beautiful white sandy beaches.
Great swimming pools !
Love this location
Surendra
4 晚行程
10/10
We enjoyed our stay. The facilities were nice and the food options were adequate. However, we were disappointed to hear the entertainment was sponsored by Safaricom, a service visiting tourist have never used before nor will ever use. We would have preferred to listen to music rather than sales people talking on microphones all evening about a local service that is otherwise irrelevant to us.