We spent 5 nights at TRS Turquesa Hotel and had a fantastic experience from start to finish. Booking through Expedia made everything simple — flights and hotel info all in one place.
The standout of our stay was our butler, Randy, who was personable from the moment we met him. He checked in every morning with a detailed itinerary that included weather updates, classes, and food recommendations across the resort. He arranged dinner reservations that matched the vibe we were looking for and helped us feel completely at home. He even pointed us in the right direction for excursions — Juan Carlos helped us book an amazing buggy tour through Adventure Boogie the same day!
The property was beautiful, peaceful, and exactly as described. Housekeeping was thorough, and the minibar was personalized to our preferences. We felt safe the entire time and cared for in every way.
All of the staff were warm and welcoming, but Luiyi and Kendoll made the rum tasting a highlight — fun, interactive, and very informative about local products.
The Palladium motto is that they treat you like “familia,” and it showed in every interaction. The price reflects the experience — you get what you pay for, and in this case, it was absolutely worth it.
We’re already talking about coming back and would love to explore other Palladium properties. Highly recommend TRS Turquesa for a luxury, adult-only escape.