Does The Charlton Boutique Hotel offer free cancellation for a full refund?

Yes, The Charlton Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Charlton Boutique Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Charlton Boutique Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Charlton Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at The Charlton Boutique Hotel and nearby?

The Charlton Boutique Hotel has a picnic area and a garden.

Are there restaurants at or near The Charlton Boutique Hotel?

Yes, there's an onsite restaurant, Oncore Dining.

What's the area around The Charlton Boutique Hotel like?

The Charlton Boutique Hotel is located a short 11-minute walk from Walks With Hawks.

The Charlton Boutique Hotel, Cheltenham: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 8, 2025

Comfy clean room 😊 will book again!

Martin, 1-night trip

10/10 Exceptional

Jun 25, 2025

Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast).

Cath, 2-night trip

8/10 Very good

Jul 20, 2025

Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!

Daniel, 2-night trip

10/10 Exceptional

May 29, 2025

Good instructions. Nice room.

Jane, 1-night trip

10/10 Exceptional

May 7, 2025

Strange, but not in a bad way! The quality of the restaurant food is amazing. Bith evening meal and breakfast were delicious

Gillian, 1-night trip

10/10 Exceptional

Aug 17, 2025

Excellent, Efficient and comfortable stay

This is a contactless hotel, so key collection details are sent prior to arrival and you go straight to your room - so hard to rate on service as I didn’t interact with anyone. The room was well equipped, beautifully decorated and had plenty of space. The bed which while low was extremely comfortable and the linens and pillows were of a very good quality. The bathroom was equipped with a bath and shower, and my only issue was here, as it was incredibly slippery as expected trying to get out of the bath after a shower, and no grab handles available.

Phil, 1-night trip

10/10 Exceptional

May 6, 2025

Very clean. Staff very patient with inquisitive child. Our family room was very cozy and appealing. Excellent value for the money

Sylvia, 1-night trip

10/10 Exceptional

Jul 14, 2024

Excellent friendly staff. Food was magnificent and very reasonably priced

David, 1-night trip

8/10 Very good

Jul 9, 2025

Strange operating system at this hotel.

A lovely room, spacious and comfortable, but what a strange operating system at this hotel. They have no reception, but email you your room number and key safe combination. Numerous individuals hanging around in the afternoon/evening who I assume were staff.

Judith, 3-night trip

6/10 Good

Aug 19, 2025

Good location but disappointing.

Nice large room and comfortable bed. However, the hairdryer was broken which was eventually replaced but finding a human member of staff to report this was not easy. The wooden slatted blind was broken. The electricity on all the sockets failed in the middle of the night and therefore the hairdryer couldn’t be used. The very dark decor of the room made it gloomy. Overall, disappointing.

Rosaleen, 2-night trip

10/10 Exceptional

May 30, 2023

Amazing place

Amazing place to stay, quiet and comfortable. Friendly staff good atmosphere.

Krish, 1-night trip

8/10 Very good

Aug 14, 2024

Convenient, contactless check in, friendly & helpful bar/restaurant staff

Jason, 1-night trip

8/10 Very good

Apr 17, 2025

Great service let me book in early i could not get the tv to work shower was a dribble and the decour in the bathroom was tired Was ok for me i was on my own

mark, 1-night trip

10/10 Exceptional

Jun 28, 2023

Comfortable rooms, good location on outskirts of Cheltenham

Grant, 1-night trip

10/10 Exceptional

Jun 27, 2024

I takes roughly 40 minutes to walk into town, with two pleasant pubs about half way. Staff were very hospitable. Excellent breakfast. Lovely place to stay.

TRACEY, 3-night trip

6/10 Good

Mar 20, 2025

Last minute stay.

Very clean, possibly would have been nice to have some apps on the TV. The shower didn't have a lot of pressure, and the bathroom lacked a radiator. The bed was comfortable enough.

Sam, 1-night trip

8/10 Very good

Jun 6, 2024

Very clean and comfortable hassle free entry

1-night trip

10/10 Exceptional

Sep 24, 2023

Great hotel

Great hotel , friendly staff and a fantastic restaurant. They also gave me a free bottle of wine with my evening meal . Have stayed here on numerous occasions and have never been disappointed.

Kevin, 1-night trip

10/10 Exceptional

Sep 5, 2024

Lovely accommodation. Nice sheets and comfortable bed. Shower did not work properly.overall very nice for our overnight stay. Went for dinner and breakfast at oncore restaurant (,within hotel,) Excellent food and service.

Raymond, 1-night trip

10/10 Exceptional

Nov 15, 2023

Excellent

Spotlessly clean, convenient location and very quiet and reasonably priced

ethan, 3-night trip

10/10 Exceptional

Nov 27, 2023

Location was perfect for our visit to relatives. Room clean and beds comfortable, did not use dining facilities, on site parking was one of the reasons chosen for our 4 nigh stay- we will return

Irene, 4-night trip

8/10 Very good

Sep 22, 2024

Never stayed where there is no reception before, but was a very smooth process

Michelle, 1-night trip

4/10 Fair

Jul 28, 2025

Very Disappointed

The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.

Sharon, 1-night trip

10/10 Exceptional

Aug 7, 2023

Despite being a non contact hotel the service was excellent, room was big comfortable and clean with an individual character.

Fiona, 2-night trip

8/10 Very good

Dec 21, 2024

Ok for the price but nothing special.

Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.

Natalie, 2-night trip

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