1. Prepaid all nights through hotel.com but hotel is still proceed the payment by first 3 days when I argue 2 times then stop the payment.
2. Air conditioner could not be adjustable and super cool all the time.
3. The escalators are very poor and always shut down. Says can WhatsApp their front desk for pick up services by foreigners but do not have WhatsApp services by the appointed phone number. Need to call them but almost waiting at least 10 mins to pick me up.
4. The keys both of them are not working.
SUET YING
SUET YING,6 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 8 月 2 日
TOYOYUKI
TOYOYUKI,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Darrell
Darrell,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Muy bien!
ELIN CECILIA
ELIN CECILIA,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Great location, nice view from the room. The breakfast was okay, didnt taste the best.
Klaudia
Klaudia,7 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
Not a very good experience could barely understand the desk clerk behind the desk wasn’t very friendly. Only two elevators available for almost 38 floors half of the time the elevators got stuck carpeting on the floor was dirty.
Glenn
Glenn,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
Hemos pagado 300€ la noche por algo que no vale en Madrid ni 70€
Carmen
Carmen,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Our 4 day stay was fine, except for our room not being cleaned and bed changed one day, and request to teplace defective coffee maker not answered.
Jolanda
Jolanda,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
We had a good stay. The hotel is well located with quick access to subway and bus network. The room was quite small, but being NYC, it was expected. The breakfast was good and well stocked. There were a lot of customers but staff ensured breakfast went smoothly.
Given a really awful room on arrival 3402, so many problems with it. Changed room the following morning and got a better city view room, which is what we had booked 3304, but not given previously.
Much better room.
Staff were always very friendly and helpful.
Breakfast a fun experience
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
It was a great stay.
Friendly staff.
Tina
Tina,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
Touria was very helpful and nice.
Erika Tatiana
Erika Tatiana,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Nour
Nour,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Yong
Yong,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
A Convenient Stay
The hotel is actually located within the Garment district of NYC. You can walk to Times Square or take a bus or train. The furnishings inside the bathroom could use some minor updating however it was clean. The breakfast options are good, get up early if you want to avoid the crowd. The staff are friendly and helpful.
Karen S
Karen S,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 6 日
Buena localización, cuartos pequeños y camas malas
Maria
Maria,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Michelle
Michelle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
The front desk staff. the bellman, the cleaning staff and the food service staff all took great care of us. We had a wonderful stay.
Annette
Annette,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Sirvonsdeill
Sirvonsdeill,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 29 日
Location, Location, Location
I spent 2 days at this hotel and overall it was a nice stay. Pros: Location is ideal. We were in walking distance to nearly every thing we wanted to see or do. The staff was very nice and friendly and breakfast was included. Cons: My only complaint was that my room had an odor that was un pleasant and the volume on the tv did not work on some channels. However, I would stay @ this hotel again.
Katina
Katina,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 28 日
PÉSSIMO HOTEL - SUPER NÃO RECOMENDO!!!
Minha experiência foi péssima. Saguão do hotel caótico com poucos funcionários. Café da manhã HORROROSO - mil vezes preferiria ter ido a um Starbucks de perto. Paguei mais de 1700 a diária e não recebi nem perto algo que valha todo esse dinheiro! Foram 7 noites e foi muito ruim. Quartos velhos! Somente dois elevadores e em horário de pico não descendo andar por andar e eu estava no 33.
silvia
silvia,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Good for short trips. Elevator was a mess, two times had to use the stairs.. staying at the 21th floor!! Many people had to do the same. The rest of the stay was good.