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Diamond Hotel

2.0 star property
Hotel in Torquay

Choose dates to view prices

At the heart of Torquay City Centre, The Richmond Hotel offers a warm welcome with multilingual staff and free WiFi in public areas. Previous guests have appreciated the attentive 24-hour front desk.

Reviews

6.4 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (4)

  • Weekly housekeeping
  • Self parking
  • 24-hour front desk
  • Multilingual staff

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Interior entrance
The Imperial Torquay
Torquay City Centre
  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.6 out of 10, Excellent, 1,009 reviews
The price is CNY455
CNY546 total
includes taxes & fees
Apr 19 - Apr 20
The Imperial Torquay
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About the neighborhood

Map
27 Croft Road, Torquay, England, TQ2 5UD

What's nearby

  • Torre Abbey Sands - 3 min walk - 0.3 km
  • Riviera International Conference Centre - 6 min walk - 0.6 km
  • Princess Theatre - 6 min walk - 0.6 km
  • Torquay Marina - 6 min walk - 0.6 km
  • Torre Abbey - 8 min walk - 0.7 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 43 min drive
  • Torquay Station - 14 min walk
  • Torre Station - 16 min walk
  • Paignton Station - 16 min drive

Restaurants

  • ‪Brody's Breakfast Bistro - ‬6 min walk
  • ‪TQ Beerworks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Appleby's (Heritage Hotel) - ‬2 min walk
  • ‪Cafe One Hundred - ‬7 min walk

About this property

Diamond Hotel

Diamond Hotel is a great choice for a stay in Torquay. Guests can keep active with nearby scuba diving.

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

What to do

  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Multilingual staff

Room amenities

More

  • Weekly housekeeping

Fees & policies

Parking

  • Self parking is available for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
This property is professionally cleaned.

Also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Are pets allowed at Diamond Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Diamond Hotel?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Diamond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Diamond Hotel and nearby?

Have fun with nearby activities like sailing, scuba diving, and windsurfing. Additional recreation nearby includes birdwatching.

What's the area around Diamond Hotel like?

Diamond Hotel is a short 10-minute walk from Princess Theatre and 11 minutes' walk from Torre Abbey Sands.

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Reviews

Diamond Hotel Reviews

6.4

Good

6.8

Cleanliness

8.4

Location

7.4

Staff & service

5.6

Property conditions & facilities

Popular mentions

Room
Bed
Bathroom
Service staff
Parking
Lobby
Location
Shower
Elevator

Reviews

Verified

8/10 Very good

Excellent service by Hotel Staff
sukhwinder, 1-night trip
Verified

8/10 Very good

The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning
Evelyn, 2-night trip
Verified

8/10 Very good

Staff were friendly
Chandan, 1-night trip
Verified

2/10 Poor

I was s bit worried staying there as a single traveller
Yvonne, 1-night trip
Verified

8/10 Very good

Required a lot of up and down climbing to get around
Robert, 4-night trip
Verified

6/10 Good

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Sam, 2-night trip
Verified

6/10 Good

Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.
Nick, 3-night trip
Verified

10/10 Exceptional

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
Claire, 3-night trip
Verified

2/10 Poor

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Charlie, 1-night trip
Verified

2/10 Poor

Horrible
Donna, 1-night trip
Verified

4/10 Fair

Good location, bad room.

Great location for festival. Large balcony with good views. Bed on slope so uncomfortable and room smelt funny. No hand wash.
Jason, 1-night trip
Verified

2/10 Poor

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
AnnMarie, 11-night trip
Verified

2/10 Poor

Noisy room, drunk people next door. Very supportive reception staff. Dangerous shower and bath facilities.
Matt, 2-night trip
Verified

6/10 Good

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Tammy, 1-night trip
Verified

4/10 Fair

It was cheap as chips, which is why I booked it. But the room was dingy. Lots of areas badly in need of maintenance and the icing on the cake was a badly chipped mug provided to make coffee.
Chipped cup in room for tea and coffee
View from the room
Damaged leaky bath
Alan, 1-night trip
Verified

2/10 Poor

Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Rob, 2-night trip
Verified

8/10 Very good

Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Raju, 2-night trip
Verified

4/10 Fair

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Paul, 2-night trip
Verified

4/10 Fair

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Heather, 2-night trip
Verified

2/10 Poor

We took one look and walked away didn’t stay ! Just didn’t like the hotel or the vibe of it . Very run down
Rachel, 1-night trip
Verified

2/10 Poor

We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Stella, 1-night trip
Verified

4/10 Fair

Charges for parking outragous
Richard, 4-night trip
Verified

2/10 Poor

Im sure this place is nothing more than a drug den, no body on reception, police presence, dirty shabby looking building
Mandy, 1-night trip
Verified

4/10 Fair

Been to this hotel before it was lovely new owners now arrived was told I needed photo ID if I didn’t have it I had to pay £100 deposit they charge you £10 for parking you can park out on the road for free plenty of space my bathroom has mould door not painted properly Toilet roll hanging off wall curtains with filthy sideboard was stained and scratched up. Need a good clean and new furniture. Must say bedding was very clean comfortable bed had a beautiful view from balcony. As long as you know, it’s a budget hotel you’ll be okay don’t expect the Ritz.
Donna, 1-night trip
Verified

2/10 Poor

They can improve but need to be honest

no information on refurbishment work about the property
Madhan, 1-night trip