As a solo senior lady with wheelchair assistance at the airport, I appreciate that you can meet the Q. Inn shuttle pretty close to the skybridge down elevators to pick-up level. However, when they drop you back there it's harder to reverse to the check-in zone. Level 2 room seems much better than "prison like" dark grey Level 1. Had both, coming/going. Continental breakfast room plus waffles & fruit, adequate for travelers, 6 a.m. - 9. Attendant a bit surly, banging things around at 9 as people are finishing. Basics are okay in room. Beds comfy, clean. Price high for level of service & ambiance, but very handy for overnight between flights. Desk clerks very pleasant.