Nestled near Harbour Station, Best Western Plus Saint John Hotel & Suites offers a warm welcome with full breakfast, dry cleaning services and an indoor pool. Unwind at the 24-hour business center or stay active in the gym - guests praise the helpful staff.
Saint John Trade and Convention Centre - 7 min drive - 6.6 km
Getting around
Saint John, NB (YSJ) - 15 min drive
Restaurants
‪McDonald's - ‬6 min walk
‪Starbucks - ‬12 min walk
‪Harvey's - ‬8 min walk
‪Tim Hortons - ‬13 min walk
‪Tim Hortons - ‬7 min walk
About this property
Best Western Plus Saint John Hotel & Suites
Best Western Plus Saint John Hotel & Suites puts you within a 10-minute drive of Rockwood Park and Saint Joseph's Hospital. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, Imperial Theatre and Saint John Trade and Convention Centre are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
77 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Computer station
Conference center (1130 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2008
ATM/banking
Safe-deposit box at front desk
Picnic area
Television in common areas
Fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Refundable deposits
A damage deposit of CAD 100 will be collected before check-in
Children & extra beds
Rollaway beds are available for CAD 15.0 per night
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
This property has received its official star rating from Canada Select.
Also known as
BEST WESTERN PLUS Saint John
BEST WESTERN PLUS Saint John Hotel
BEST WESTERN Saint John
Saint John BEST WESTERN
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
BEST WESTERN PLUS Saint John Hotel Suites
Best Plus Saint John & Suites
Best Western Plus Saint John Hotel & Suites Hotel
Best Western Plus Saint John Hotel & Suites Saint John
Best Western Plus Saint John Hotel & Suites Hotel Saint John
Frequently asked questions
Is there a pool at Best Western Plus Saint John Hotel & Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Saint John Hotel & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Saint John Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Saint John Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Plus Saint John Hotel & Suites and nearby?
Best Western Plus Saint John Hotel & Suites has an indoor pool and a fitness center, as well as a picnic area.
What's the area around Best Western Plus Saint John Hotel & Suites like?
Best Western Plus Saint John Hotel & Suites is a short 16-minute walk from East Point Shopping and 7 minutes' walk from McAllister Place.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently great with many guests praising its quality and variety, including vegan options. (35 reviews)
The pool was clean, warm, and a fun amenity for guests, with some even finding it to be a highlight of their stay. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
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Breakfast
Location
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Amenities
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Reviews
Verified
10/10 Exceptional
Jan 12, 2026
Great location for shopping, clean and friendly staff
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Great staff and great stay! Helpful, room qas clean and comfy! Everything we needed!
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
The room was very clean amd the beds were super comfortable! Great staff!
Meaghan
Meaghan, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Room was very clean and staff was very helpful.
Brenda
Brenda, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Room.was spotless and large. The staff was over the top. Breafsat was wow.
Gerard H
Gerard H, 1-night trip
Verified
8/10 Very good
Mar 17, 2026
Staff were all great. The breakfast was good.
My only problem was that even though there was a setting for a constant fan in the room it was a rattling sounding fan that also made loud clicks from the wall controller. Walls were very thin and I could actually hear my next room over neighbour snoring when I went to sleep.
Other than that the place was great.
Comfy bed and nice bathtub:)
Jess
Jess, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Nice Clean room, quiet and close to shopping and restaurants.
Donna
Donna, 1-night trip
Verified
8/10 Very good
Dec 22, 2025
Great location close to mall and downtown. Room was clean and staff very nice. The lady in charge of breakfast very friendly and pleasant. We had a longer stay and were comfortable.
Steve
Steve, 9-night trip
Verified
8/10 Very good
Dec 6, 2025
We had a quiet, clean top floor room. Even the heating system was quiet, unlike at other nearby hotels.
The breakfast buffet was adequate, but not spectacular. Did the job.
Will stay here again. So much nicer than the nearby H.S. hotel.
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Nov 8, 2025
This beautiful hotel had good size very clean room. The staff we very friendly and helpful. The daily breakfast was really good and the breakfast lady was very nice. This hotel is very close to many many places to eat and shop. Within walking distance for sure. Would def stay again.
Cindy
Cindy, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Clean and quiet
Tanya
Tanya, 1-night trip
Verified
6/10 Good
Nov 13, 2025
Room was ok the air conditioning wasn't functional and fan very loud. Breakfast and staff were great.
Travis
Travis, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Great location to restaurants and shopping
Nancy
Nancy, 4-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Clean, comfortable and the kids loved the pool.
Shelbi
Shelbi, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Clean room, clean pool area, clean breakfast area. appreciated the no carpet room and great quality bathroom products. comfortable bed and pillows. only issue is one bed was squeeking awefully - broken?
Melanie
Melanie, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2025
It waa quiet and clean and the staff was very friendly
Julianne
Julianne, 1-night trip
Verified
10/10 Exceptional
May 30, 2025
Hotel was clean and walking distance to lots of shopping and restaurants. The facilities were nice as well (pool area was clean and had plenty of fresh towels)
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Aug 24, 2024
Our family enjoyed our stay
laura
laura, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Clean. Great breakfast. Front desk staff were friendly and knowledgeable.
Cathy
Cathy, 1-night trip
Verified
10/10 Exceptional
Mar 15, 2025
Great place to stay
Great location near restaurants and shopping with easy access to parking and central to many areas. Very nice hot breakfast and wonderful staff. If ever in Saint John, this will be my go to hotel
Bobbi
Bobbi, 3-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Would recommend
Comfortable room, nice breakfast. Everything we needed.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 26, 2024
Very friendly staff, room was surprisingly large and clean, very central location.
Shelley
Shelley, 1-night trip
Verified
10/10 Exceptional
Mar 17, 2024
Great staff, nice rooms. The breakfast is great.
James
James, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Great pricing clean and friendly and handy to everything
Tanya
Tanya, 2-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Good hotel. Spacious room with coffee and microwave. 24 hrs premium coffee in breakfast room. Helped with early check-in with small upcharge.near lots of coffees and restaurant and even a cineplex.