At Holiday Inn Express West Jefferson, an IHG Hotel, unwind in the rural surroundings and enjoy a continental breakfast by the fireplace in the lobby. Stay active with a gym session or swim laps in the indoor pool; connect with free WiFi and appreciate helpful staff praised by previous guests.
Saint Mary's Episcopal Church - 18 min walk - 1.6 km
Appalachian State University - 32 min drive - 41.9 km
Tweetsie Railroad - 38 min drive - 45.8 km
Grandfather Mountain - 61 min drive - 78.5 km
Sugar Mountain Resort - 61 min drive - 68.2 km
Getting around
Roanoke Regional Airport (ROA) - 164 min drive
Restaurants
McDonald's - 6 min walk
Lassen Lodge at Ashe Lake - 7 min drive
Hillbilly Grill - 19 min walk
Bojangles' Famous Chicken 'n Biscuits - 6 min drive
Wendy's - 3 min drive
About this property
Holiday Inn Express West Jefferson by IHG
Holiday Inn Express West Jefferson by IHG is a great choice for a stay in West Jefferson. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
58 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
What to do
Hiking/biking trails nearby
Fishing nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Built in 2010
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
An indoor pool
At least 80% of food locally-sourced
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Assistive listening devices available
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Bulk dispenser for toiletries
Fees & policies
Renovations and closures
The property will be renovating from April 1 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
Business center
Exterior
Fitness facilities
Front desk
Hallway
Laundry facilities
Lobby
Meeting facilities
Parking area
Select guestrooms
Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson
Frequently asked questions
Does Holiday Inn Express West Jefferson by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express West Jefferson by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express West Jefferson by IHG?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express West Jefferson by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express West Jefferson by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express West Jefferson by IHG?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express West Jefferson by IHG and nearby?
Have fun with nearby activities like fishing and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
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Reviews
Holiday Inn Express West Jefferson by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.8
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good with a great variety of options. (31 reviews)
Parking was easy, safe, and convenient at this property. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Location
View
Shower
Towns
Hilly
Amenities
Reviews
Verified
10/10 Exceptional
Apr 10, 2026
Clean room, good variety for breakfast
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Plenty of parking, staff was friendly and helpful. Property inside and out were clean.
Rhonda
Rhonda, 3-night trip
Verified
10/10 Exceptional
Dec 3, 2025
It was a really good stay. The service was great and the staff was friendly. Very comfortable rooms and beds. The variety of the breakfast and access to coffee was fantastic.
Brooke
Brooke, 2-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Size of room and helpful staff
Gerald
Gerald, 2-night trip
Verified
8/10 Very good
Oct 21, 2025
Clean room, comfortable bed, decent breakfast, quiet, our room looked out to the woods which was nice, and it had wall thermostat, no noisy heater!
Robin
Robin, 1-night trip
Verified
10/10 Exceptional
Mar 25, 2025
Nice, clean, affordable hotel. The staff was friendly and breakfast was very good.
Deborah
Deborah, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
We have been coming to West Jefferson for several years now and always enjoy staying at this Holiday Inn Express. Very convenient location and amenities are what we need. Always clean and breakfast is good with healthy options like yogurt and fruit. Coffee service area is very nice to have too !
CATHY
CATHY, 2-night trip
Verified
10/10 Exceptional
Jul 5, 2025
Convenient to Old Barn Winery..
Easy check-in, clean, comfortable beds. Great coffee in lobby.
Excellent breakfasts varieties.
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Clean room , easy excess to town
Margaret
Margaret, 2-night trip
Verified
10/10 Exceptional
Dec 1, 2024
Convenient, nice exterior and interior and good breakfast selection and area
Kimberly
Kimberly, 1-night trip
Verified
10/10 Exceptional
May 30, 2024
Very nice property in a convenient location. Will definitely stay here next time I am in the area.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Apr 25, 2025
Great place to stay!
The hotel was very clean but most of all, the staff was amazing! We were in the area for a formal wedding and they made a special effort to have the room ready early so we could get ready
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Check in was quick and the staff was friendly. The room was clean and bed was comfortable. The Mountain View from our room was beautiful! The breakfast was very good as well as the coffee. I will definitely stay here again!
TAMMY
TAMMY, 3-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Everything was great, just wish the pool was open
Jill
Jill, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2024
Staff friendly and helpful. Located near many attractions and good food.
Joey
Joey, 1-night trip
Verified
8/10 Very good
Aug 28, 2025
Althought this is an older-style property it clearly has been kept up - everything was in perfect order and clean and bright.
George
George, 1-night trip
Verified
8/10 Very good
Jul 2, 2024
The staff was extremely friendly
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
Fantastic all around! Incredibly clean, great toiletries, and a great location with a view of the mountains!
William
William, 2-night trip
Verified
10/10 Exceptional
Jul 2, 2025
West Jefferson Gem!
This property has the most convenient location in West Jefferson. The staff is courteous and professional, and the free breakfast is good.
John
John, 2-night trip
Verified
8/10 Very good
Jul 11, 2025
Good value
Room was nice, but a little small. Free breakfast was very good.
Evelio
Evelio, 2-night trip
Verified
10/10 Exceptional
May 29, 2025
Wonderful Staff
William
William, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2024
Staff were friendly and helpful! Property was clean and beds were comfortable.
Brooke
Brooke, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2023
Loved everything, staff is excellent, room is very clean
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2024
It was a very nice and clean hotel. Staff was very friendly and courteous. Breakfast was also very good.
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Nice place
Great location with nice views. Good breakfast with breakfast sandwiches.