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Hotel Palacio Mundo Imperial

Family-friendly resort with full-service spa, connected to the convention center, near La Isla Shopping Village

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Dates

June 2026

July 2026

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers - Hotel Palacio Mundo Imperial (Acapulco)

Superior Double Beds + Concert Included | Down comforters, in-room safe, desk, laptop workspace - Hotel Palacio Mundo Imperial (Acapulco)

4 restaurants, breakfast, lunch, dinner served; seafood - Hotel Palacio Mundo Imperial (Acapulco)

Bar (on property) - Hotel Palacio Mundo Imperial (Acapulco)

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers - Hotel Palacio Mundo Imperial (Acapulco)

Located near La Isla Shopping Village, Hotel Palacio Mundo Imperial offers a luxurious escape with 2 poolside bars and a swim-up bar. Indulge in spa treatments like aromatherapy and facials at Elan Spa, enjoy breakfast or seafood at the on-site restaurants, and unwind in the garden or by one of 6 outdoor pools.

Very good

Popular amenities

Pool
Spa
Pet friendly
Restaurant
Air conditioning
Gym

Main amenities (12)

Daily housekeeping
Near the beach
4 restaurants and 2 poolside bars
Full-service spa
6 outdoor pools
Breakfast available
Free children's club
3 outdoor tennis courts
Health club
Sauna
Children's pool
Hot tub

Feel at home (6)

Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Private bathroom

CNY922 total

includes taxes & fees

Jun 7 - Jun 8

Room options

Check availability for these dates

Tonight

May 20 - May 21

Tomorrow

May 21 - May 22

Down comforters, in-room safe, desk, laptop workspace

Room Superior with View

35 sq m
Sleeps 4

Down comforters, in-room safe, desk, laptop workspace

Room Deluxe with View

35 sq m
Sleeps 4

Down comforters, in-room safe, desk, laptop workspace

Suite Junior with View

58 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Superior Double Beds Diamante View

Very good

City view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Beds Resort View

Excellent

Resort view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite King Size Resort View | Down comforters, in-room safe, desk, laptop workspace

Junior Suite King Size Resort View

Exceptional

Resort view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Superior King Size Bed Diamante View

Excellent

City view
35 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe King Size Bed Resort View | Down comforters, in-room safe, desk, laptop workspace

Deluxe King Size Bed Resort View

Wonderful

Resort view
35 sq m
1 bedroom
Sleeps 3
1 King Bed

Club 89 King Size Bed Diamante View | Down comforters, in-room safe, desk, laptop workspace

Club 89 King Size Bed Diamante View

City view
35 sq m
1 bedroom
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Club 89 Double Beds Diamante View

Good

City view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

Club 89 King Bed Resort View | Down comforters, in-room safe, desk, laptop workspace

Club 89 King Bed Resort View

Exceptional

Resort view
35 sq m
1 bedroom
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Club 89 Double Beds Resort View

Good

Resort view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

Down comforters, in-room safe, desk, laptop workspace

Junior Suite King Size Bed Diamante View

City view
58 sq m
1 bedroom
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Master Suite King Size Bed Diamante View

City view
78 sq m
1 bedroom
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Master Suite King Size Bed Resort View

Resort view
78 sq m
1 bedroom
Sleeps 3
1 King Bed

One Bedroom Penthouse King Size Bed Diamante View | Down comforters, in-room safe, desk, laptop workspace

One Bedroom Penthouse King Size Bed Diamante View

City view
114 sq m
1 bedroom
Sleeps 2
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Room Superior with View

35 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Room Deluxe with View

35 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Room Luxury with View

35 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Room Luxury with View

35 sq m
Sleeps 4

Down comforters, in-room safe, desk, laptop workspace

Room Luxury

35 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Room Luxury with View

35 sq m
Sleeps 4

Down comforters, in-room safe, desk, laptop workspace

Suite Junior with View

58 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Suite Master with View

78 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Suite Master with View

78 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Suite Premium with View

114 sq m
Sleeps 2

Superior Double Beds + Concert Included | Down comforters, in-room safe, desk, laptop workspace

Superior Double Beds + Concert Included

City view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

Down comforters, in-room safe, desk, laptop workspace

Deluxe King Room with Resort View

Sleeps 3

Similar properties

Deluxe Ocean View King | Balcony view

Pool
Spa
Pet friendly
Parking available

CNY1,160 total

includes taxes & fees

Jun 18 - Jun 19

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About the neighborhood

Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

Boulevard de las Naciones - 2 min walk - 0.2 km
Forum de Mundo Imperial - 3 min walk - 0.3 km
La Isla Shopping Village - 7 min walk - 0.6 km
Plaza Isla Diamante - 12 min walk - 1.0 km
Laguna Tres Palos - 5 min drive - 1.9 km

Getting around

General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

‪Carnivore - ‬4 min walk
‪Mizumi - ‬1 min walk
‪Comedor Mundo Imperial - ‬1 min walk
‪Los Tarascos - ‬4 min walk
‪Juan Valdez Cafe - ‬1 min walk

About this property

Hotel Palacio Mundo Imperial

Hotel Palacio Mundo Imperial features a free kids' club and puts you within a 10-minute walk of La Isla Shopping Village. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights include 6 outdoor pools, a bar/lounge, and a health club. Fellow travelers say great things about the helpful staff.

All inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

- 814 units

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Babysitting*
- Supervised childcare*
- Free children's club

Pets

- Pets allowed (dogs only, 2 total, up to 20 lbs per pet)*
- Service animals welcome
- Specific rooms only*

Parking

- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
4 restaurants
2 poolside bars
Bar/lounge
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli

Traveling with children

Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Lifeguard on site

What to do

Tennis
Beach volleyball
Shopping
Beach nearby
Golf lessons nearby

Working away

24-hour business center
Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
6 outdoor pools
Designer stores on site
Arcade/game room
Full-service spa
Hot tub
3 outdoor tennis courts
Sauna
Massage/treatment rooms
Banquet hall

Accessibility

Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance

Room amenities

Be entertained

46-inch flat-screen TV
Digital TV channels

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Espresso maker
Iron/ironing board

Sleep well

Down comforter
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

What to enjoy

Balcony

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free local calls
Desk chair

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe

Special features

Spa

Elan Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mizumi - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.

MarchÃ© - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.

La Moda - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Acua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and dinner.

Carnivore - This steakhouse specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Resort fee: MXN 285 per accommodation, per night

Resort fee inclusions:

Fitness center access
Parking
Phone calls (may be limited)
WiFi access (may be limited)

Optional extras

Buffet breakfast is offered for an extra charge of approximately MXN 420 to 420 for adults, and MXN 210 to 210 for children

Children & extra beds

In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for MXN 350.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 1500 per pet, per night

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Mundo Imperial

Mundo Imperial Acapulco

Resort Mundo Imperial Acapulco

Mundo Imperial Hotel Acapulco

Palacio Mundo Imperial

Palacio Mundo Imperial Resort

Hotel Palacio Mundo Imperial Resort

Hotel Palacio Mundo Imperial Acapulco

Palacio Mundo Imperial All Inclusive Hotel

Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial offer free cancellation for a full refund?

Yes, Hotel Palacio Mundo Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Palacio Mundo Imperial?

Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Palacio Mundo Imperial?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 lbs per pet. There's a charge of MXN 1500 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Palacio Mundo Imperial and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 6 outdoor swimming pools. Hotel Palacio Mundo Imperial also has 2 poolside bars, a sauna, and a health club, as well as an arcade and a garden.

Are there restaurants at or near Hotel Palacio Mundo Imperial?

Yes, there are 4 onsite restaurants, featuring seafood, pool views, and poolside dining.

Does Hotel Palacio Mundo Imperial have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Palacio Mundo Imperial like?

Hotel Palacio Mundo Imperial is in Puente del Mar, a short 3-minute drive from General Juan N. Alvarez Intl. Airport (ACA) and 4 minutes' walk from Forum de Mundo Imperial.

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Hotel Palacio Mundo Imperial Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities

Popular mentions

Restaurant

Room

Food

Service staff

Lobby

Amenities

Taxi

Nightclubs

Convention center

Family friendly

Verified

10/10 Exceptional

Jan 4, 2026

Customer service was great. The hotel itself is beautiful and very clean.

Antonio, 1-night trip

Verified

8/10 Very good

Jun 14, 2025

Good food, clean place and friendly staff, safe atmosphere.

Martin Gabriel, 2-night trip

Verified

10/10 Exceptional

Mar 25, 2025

The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.

JASON, 2-night trip

Verified

8/10 Very good

Jul 29, 2025

We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys

Taaren, 2-night trip

Verified

10/10 Exceptional

Dec 9, 2025

Liked the place and it’s location

Diego, 2-night trip

Verified

8/10 Very good

Jan 6, 2026

Habitacion Limpia exelente!

HILDA ALVAREZ, 4-night trip

Verified

10/10 Exceptional

Feb 1, 2026

Excelente!!!

Joke, 1-night trip

Verified

10/10 Exceptional

Jun 8, 2025

Good time there

Amalia, 1-night trip

Verified

10/10 Exceptional

Aug 29, 2025

Todo excelente

Elizabeth, 3-night trip

Verified

2/10 Poor

Feb 27, 2026

The stay at this hotel was not what I was expecting at all. I paid more to have a better room and to begin it took over an hour to receive my room and a lady that was helping the girl that was checking us in was very rede and had a terrible service. It is not close to the beach and the pools close at 10pm but the worst part of all is that that we stayed at a better room and it was floated and ended up falling asleep with the maintenance guy fixing the roof. I will never stay here again. room and it took over an hogetp

Luis Alberto, 1-night trip

Verified

10/10 Exceptional

Mar 15, 2025

Todo excelente

Ivonne Anezki, 1-night trip

Verified

10/10 Exceptional

May 9, 2025

Excelente

Jose, 1-night trip

Verified

10/10 Exceptional

Apr 5, 2025

Excelente

Carlos, 2-night trip

Verified

10/10 Exceptional

Mar 27, 2025

Excelente

Raul, 2-night trip

Verified

6/10 Good

May 6, 2025

Good

Marcela Galindo, 2-night trip

Verified

10/10 Exceptional

Apr 20, 2025

The service

Jean, 2-night trip

Verified

10/10 Exceptional

Mar 22, 2025

good

Rodrigo, 1-night trip

Verified

8/10 Very good

May 6, 2025

Bathrooms around the hotel smell bad. And my bathroom had also a funny smell. The all inclusive ends at 11 pm, this is not the same in other all inclusive hotels

Armando, 1-night trip

Verified

4/10 Fair

Mar 9, 2025

Concert outside my window... Noise was awful.

seferino, 1-night trip

Verified

6/10 Good

Mar 17, 2025

.

Anik, 2-night trip

Verified

10/10 Exceptional

Mar 11, 2025

.

Carlos, 1-night trip

Verified

8/10 Very good

May 6, 2025

Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor.

anette, 4-night trip

Verified

2/10 Poor

Mar 29, 2025

I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive. Got there and they told me it was just for rooms. Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference. They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms. Very expensive. Hotel is not in front of the beach. It is 500 or more meters away from the hotel. We checked the menus and pricing and very expensive. So we decided to leave the hotel every single day to visit beaches. And eat out of the hotel. Basically we just use the hotel to spend the nights. Never used facilities. One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread. He stopped me and started interrogating me about what i had in my bag. It was terrible. I told him it is just a couple of drinks and bread. He said it is our policy no food from outdoors is allowed in the rooms. That is ridiculous. I will never ever comeback to this hotel. I definitely won't recommend it.

Raul, 4-night trip

Verified

6/10 Good

May 9, 2025

I’m giving 1 start review for the staff & Service section thank you to the absolutely incompetent service from Erika at the front desk. Let’s do this really short”, I made my booking through Expedia, As soon as I arrived at the hotel, they couldn't find my reservation, they had to dial and finally found it but they mentioned that it would take a while to get to their system so they offered me to wait in the hotel lobby, I mentioned that if I could go to the restaurant to eat while I waited for my reservation to arrive (it's worth mentioning that I had the all-inclusive package) as soon as Erika heard this she said rudely and arrogantly that no, I told her that there was no problem that I would pay for it and after they gave me a discount to which she arrogantly told me no that it wasn't possible, I told her that I would like to speak to her manager which she replied that she was in a meeting, I went straight to the restaurant to try to fix it but they told me that they depended on the Front desk, I returned to the lobby and demanded to speak to the manager and surprise! the manager Ana was always sitting in the concierge right next to the lobby which is why I realized that Erika did not want me to speak to her, Ana kindly was able to resolve everything and I appreciate her efficiency, other minor issues like the room wasn’t ready on a Tuesday and the room key fob wasn’t working.

Fernando, 2-night trip

Verified

4/10 Fair

May 18, 2026

Mucho huesped, muy poco personal, los tienpos de entrega de vehículo hasta 40 minutos de espera, el bell boy nunca llego a la habitación para apoyar con el equipaje, iba a haber un evento para los niños y a la mera hr no hicieron nada, llamamos a recepción para apoyo con huelo un frigobar nunca respondieron la verdad estuvo pesima esta estancia nunca nos habia pasado esto, en area de alberca 1 hr para que nos prestaran un menú, la chica en recepción al hacer check in pareciera que te esta regalando las cosas, de lo bueno vladimir en valet parking muy atento, la habitación limpia y comoda

Leslie, 2-night trip