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壮丽优雅蓬塔卡纳酒店 - 全包式

4.5 星住宿

Majestic Elegance Punta Cana - All Inclusive

靠近Arena Gorda Beach (阿里纳戈尔达海滩)的高档海滨住宿，设有SPA

选择日期以查看价格

壮丽优雅蓬塔卡纳酒店 - 全包式的照片库

外观
6 间餐厅，供应早餐、午餐和晚餐，国际美食
15 间酒吧/酒廊、2 间泳池酒吧、2 间池畔酒吧、海滨酒吧
15 间酒吧/酒廊、2 间泳池酒吧、2 间池畔酒吧、海滨酒吧
9 室外游泳池，8:00 至 18:00 开放，免费小屋，池畔遮阳伞
壮丽优雅蓬塔卡纳酒店 - 全包式设有私人海滩，您可以在海滩上享受海滩遮阳伞、海滩按摩和排球等设施服务；而且距离Arena Gorda Beach (阿里纳戈尔达海滩)只有几步路。酒店的 9 个室外游泳池带给每个人无尽的快乐；有兴趣的客人还可以到 SPA 享受按摩、芳香疗法和水疗法。酒店有 6 间餐厅，其中的Flavours主打国际美食，供应早餐、午餐和晚餐。这家豪华住宿的其他特色包括 2 间池畔酒吧、娱乐场和夜总会。住宿的游泳池和员工获得旅客好评。
VIP Access

点评

8.8/10
优秀

热门服务设施

  • 游泳池
  • 餐厅
  • SPA
  • 免费早餐
  • 酒吧
  • 娱乐场

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于私家海滩
  • 娱乐场
  • 6 间餐厅和 2 间池畔酒吧
  • 15 间酒吧/酒廊和 2 间泳池酒吧
  • 全套 SPA 服务
  • 9 个室外游泳池
  • 夜总会
  • 免费儿童俱乐部
  • 3 个室外网球场
  • 健身俱乐部
  • 桑拿

居家般享受 (6)

  • 保姆服务（收费）
  • 儿童游泳池
  • 免费儿童俱乐部
  • 店内游乐场
  • 私人浴室
  • 独立的浴缸和淋浴

客房选择

可用的客房筛选条件
显示 9 种房型中的 9 种

显示Elegance Club One bedroom Suite的所有照片

高档床上用品、迷你吧（备有免费物品）、客房内保险箱、办公桌

Elegance Club One bedroom Suite

9.0 分，满分 10 分
非常棒
(10 条点评)

特色亮点

阳台
独立起居区
室内私人热水浴缸
空调
使用俱乐部酒廊
迷你吧免费食品
等离子电视
枕头选单
  • 100 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示Junior Suite with Jacuzzi的所有照片

Junior Suite with Jacuzzi | 高档床上用品、迷你吧（备有免费物品）、客房内保险箱、办公桌

Junior Suite with Jacuzzi

8.4 分，满分 10 分
非常棒
(326 条点评)

特色亮点

阳台
室内私人热水浴缸
空调
免费折叠床/加床
免费婴儿床
迷你吧免费食品
等离子电视
翻修时间：2019 年
  • 50 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示One Bedroom Suite with Jacuzzi的所有照片

One Bedroom Suite with Jacuzzi | 高档床上用品、迷你吧（备有免费物品）、客房内保险箱、办公桌

One Bedroom Suite with Jacuzzi

7.6 分，满分 10 分
不错
(20 条点评)

特色亮点

阳台
独立起居区
室内私人热水浴缸
空调
免费婴儿床
迷你吧免费食品
等离子电视
翻修时间：2019 年
  • 100 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示Majestic Jr Suite Swim Up的所有照片

Majestic Jr Suite Swim Up | 高档床上用品、迷你吧（备有免费物品）、客房内保险箱、办公桌

Majestic Jr Suite Swim Up

8.6 分，满分 10 分
优秀
(25 条点评)

特色亮点

阳台
院子
室内私人热水浴缸
空调
免费折叠床/加床
免费婴儿床
迷你吧免费食品
等离子电视
  • 50 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示Elegance Club Junior Suite with Jacuzz - Adults Only的所有照片

高档床上用品、迷你吧（备有免费物品）、客房内保险箱、办公桌

Elegance Club Junior Suite with Jacuzz - Adults Only

8.8 分，满分 10 分
优秀
(191 条点评)

特色亮点

阳台
室内私人热水浴缸
空调
使用俱乐部酒廊
免费折叠床/加床
迷你吧免费食品
等离子电视
枕头选单
  • 50 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示Elegance Club Ocean View Suite w/Jacuzzi - Adults Only的所有照片

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only | 高档床上用品、迷你吧（备有免费物品）、客房内保险箱、办公桌

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

7.0 分，满分 10 分
不错
(4 条点评)

特色亮点

阳台
独立起居区
室外私人热水浴缸
空调
使用俱乐部酒廊
迷你吧免费食品
等离子电视
枕头选单
  • 100 平方米
  • 海洋景观
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示Colonial Junior Suite with Jacuzzi的所有照片

Colonial Junior Suite with Jacuzzi | 按摩浴缸

Colonial Junior Suite with Jacuzzi

9.0 分，满分 10 分
非常棒
(14 条点评)

特色亮点

阳台
室外私人热水浴缸
空调
免费婴儿床
迷你吧免费食品
等离子电视
翻修时间：2019 年
吊扇
  • 50 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示Elegance Club Swim Up Suite with Jacuzzi - Adults Only的所有照片

Elegance Club Swim Up Suite with Jacuzzi - Adults Only | 水景

Elegance Club Swim Up Suite with Jacuzzi - Adults Only

8.4 分，满分 10 分
非常棒
(11 条点评)

特色亮点

阳台
院子
独立起居区
室外私人热水浴缸
空调
使用俱乐部酒廊
迷你吧免费食品
等离子电视
  • 100 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示Elegance Club Majestic Jr Suite Jacuzz - Adults Only的所有照片

Elegance Club Majestic Jr Suite Jacuzz - Adults Only | 按摩浴缸

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

8.8 分，满分 10 分
优秀
(5 条点评)

特色亮点

阳台
院子
室内私人热水浴缸
空调
使用俱乐部酒廊
免费折叠床/加床
迷你吧免费食品
等离子电视
  • 50 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

同类型住宿

12 室外游泳池，8:00 至 18:00 开放，免费小屋，池畔遮阳伞

蓬塔卡纳华丽幻影 - 全包式

  • 游泳池
  • 免费早餐
  • SPA
  • 免费停车
9.2 分，总分 10，好极了，5,232 条点评
蓬塔卡纳华丽幻影 - 全包式
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街区简介

地图
Playa Bavaro - Punta Cana, Punta Cana, La Altagracia, 23000

附近有什么？

  • Arena Gorda Beach (阿里纳戈尔达海滩) - 步行 5 分钟 - 0.5 公里
  • 蓬塔布兰卡高尔夫球场 - 车程 5 分钟 - 2.1 公里
  • 卡纳湾高尔夫俱乐部 - 车程 6 分钟 - 2.1 公里
  • Iberostar Golf Course (伊贝尔罗斯达高尔夫球场) - 车程 10 分钟 - 4.2 公里
  • Cortecito Beach (科尔特西托海滩) - 车程 15 分钟 - 6.6 公里

周边介绍

  • 蓬塔卡纳国际机场 (PUJ) - 23 分钟车程；27.8 公里/17.3 英里

餐厅

  • ‪La Altagracia - ‬车程 8 分钟
  • ‪Chill Bar - ‬车程 7 分钟
  • ‪Trattoria Grazie - ‬车程 6 分钟
  • ‪See & Sea - ‬步行 2 分钟
  • ‪Lobby Bar - ‬车程 6 分钟

住宿简介

壮丽优雅蓬塔卡纳酒店 - 全包式

壮丽优雅蓬塔卡纳酒店 - 全包式设有私人海滩，您可以在海滩上享受海滩遮阳伞、海滩按摩和排球等设施服务；而且距离Arena Gorda Beach (阿里纳戈尔达海滩)只有几步路。酒店的 9 个室外游泳池带给每个人无尽的快乐；有兴趣的客人还可以到 SPA 享受按摩、芳香疗法和水疗法。酒店有 6 间餐厅，其中的Flavours主打国际美食，供应早餐、午餐和晚餐。这家豪华住宿的其他特色包括 2 间池畔酒吧、娱乐场和夜总会。住宿的游泳池和员工获得旅客好评。

全包

此住宿是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

小费已包含在内，住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐和小吃
客房内迷你吧（提供各种酒水）

语言

英语、法语、西班牙语

住宿一览

DONE

酒店规模

    • 597 间全包式住宿客房
    • 楼高 4 层
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：午夜
    • 提供快速入住/退房服务
    • 办理入住年龄不小于：18
    • 退房时间为 正午
    • 延时退房，视供应情况而定
DONE

特别入住说明

    • 前台工作人员将在住客到店时接待
    • 持卡人必须在办理入住手续时出示预订时使用的信用卡和附有照片的身份证件，其他安排必须在到店前与住宿方进行协调。
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 托儿服务*
    • 儿童看护（专人看管）*
    • 免费儿童俱乐部
DONE

宠物

    • 恕不允许携带宠物
    • 欢迎服务类动物
WIFI

网络

    • 公共区域提供免费无线上网接入
    • 房间内提供免费无线和有线上网接入
LOCAL_PARKING

停车场

    • 免费 住宿内自助停车场
    • 住宿内轮椅无障碍停车场
DONE

其他信息

    • 指定吸烟区

住宿服务设施

餐饮

  • 免费自助早餐，时间为每日 7:00–11:30
  • 6 间餐厅
  • 15 间酒吧/酒廊
  • 2 间池畔酒吧
  • 2 间泳池酒吧
  • 海滩酒吧
  • 公共区咖啡/茶
  • 部分时段客房送餐服务
  • 小吃吧/熟食店

带儿童同行

  • 免费儿童俱乐部
  • 儿童游泳池
  • 水滑梯
  • 游乐场
  • 收费儿童看护（专人看管）
  • 杂货店/便利店

游玩项目

  • 私人海滩
  • 网球
  • 有氧健身课堂
  • 瑜珈课程
  • 沙滩排球
  • 篮球
  • 划皮艇
  • 划独木舟
  • 帆伞运动
  • 帆船运动
  • 水肺潜水
  • 冲浪运动/趴板冲浪
  • 滑水
  • 帆板运动
  • 购物
  • 台球桌
  • 附近有高尔夫训练课程
  • 附近可骑马
  • 附近有浮潜活动

远程办公

  • 商务中心
  • 会议室
  • 会议中心（面积为 675 平方米）

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 店内租车服务
  • 干洗/洗衣服务
  • 美发沙龙
  • 行李储存室
  • 婚庆服务
  • 会说多种语言的服务员
  • 行李员/门卫
  • 免费池畔小屋
  • 沙滩椅
  • 沙滩毛巾
  • 海滩遮阳伞
  • 泳池躺椅
  • 池畔遮阳伞

服务设施

  • 建成于 2008
  • ATM/银行服务
  • 前台保管箱
  • 花园
  • 露台
  • 钢琴
  • 健身俱乐部
  • 毗邻高尔夫球场
  • 9 个室外游泳池
  • 游乐厅/游戏室
  • 娱乐场
  • 全套 SPA 服务
  • 夜总会
  • 9 张娱乐场游戏桌
  • 54 台老虎机
  • 热水浴缸
  • 3 个室外网球场
  • 桑拿
  • 按摩/护理室
  • 水滑梯
  • 宴会厅
  • 殖民地风格

无障碍设施

  • 电梯
  • 电梯门宽度（厘米）： 152
  • 轮椅无障碍停车场
  • 1 店内无障碍停车位
  • 轮椅无障碍服务台
  • 轮椅无障碍入住登记处
  • 轮椅无障碍入住登记处高度（厘米）： 152
  • 轮椅无障碍 SPA
  • 轮椅无障碍游泳池
  • 轮椅无障碍餐厅
  • 轮椅无障碍酒廊

客房服务设施

娱乐消遣

  • DVD 播放器
  • 等离子电视
  • 卫星电视频道

居家般舒适

  • 空调
  • 吊扇
  • 免费迷你吧物品
  • 咖啡机/沏茶壶
  • 浴袍和拖鞋
  • 熨斗/熨衣板

安心入睡

  • 遮光窗帘
  • 高档床上用品

珍奢享受

  • 阳台

清洁梳洗

  • 私人浴室
  • 按摩浴缸
  • 独立的浴缸和淋浴
  • 大花洒淋浴喷头
  • 免费洗浴用品
  • 吹风机
  • 毛巾
  • 卫生纸

办公通讯

  • 书桌
  • 免费 WiFi 和有线网络
  • 电话

餐饮

  • 免费瓶装水

其他

  • 每日客房清洁服务
  • 客房内保险箱
  • LED 灯泡

特色

SPA

BLOSSOM有 10 间护理室，包括情侣室。提供海滩按摩服务和 SPA 按摩服务；其他服务还包括面部护理、体膜护理和身体磨砂。提供各种护理疗法，包括芳香疗法、水疗法和海水浴疗法。该 SPA 提供泥浴、桑拿、热水浴缸和土耳其浴。

SPA 设施每天开放。17 岁以下的儿童无大人陪同不能进入 SPA 场所。

用餐

Flavours - 此自助餐厅可俯瞰花园景观风景，擅长于国际美食，供应早餐、午餐和晚餐。
Il Botaccion - 此小餐馆主营意大利菜，仅供应晚餐。每天营业
See and See - 此海滨餐厅擅长于海鲜，仅供应晚餐。每天营业
El Asadito - 此牛排餐厅可俯瞰花园，并仅提供晚餐。每天营业
9 Doors - 此寿司店擅长于日本菜，仅供应晚餐。需要预订。每天营业

奖项与背景

生态认证住宿
该住宿已加入EarthCheck 认证；这项计划旨在衡量住宿对下列一个或多个方面的贡献：环保、社区、文化遗产、本地经济。

费用和政策

其他项目

  • 可安排延迟退房，额外收取 USD 100（视供应情况而定）

儿童及加床

  • 可提供儿童看护（专人看管），需另付费
  • 可提供保姆服务，需另付费

游泳池、水疗和健身房（如适用）

  • 8:00 至 18:00 可使用泳池。
  • 17 岁以下的儿童无大人陪同不允许进入 SPA 场所

政策

此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房。
店内配备灭火器、烟雾报警器、保安系统、急救包和窗铁栅，客人可安心入住。
该住宿接待方接受以信用卡和现金付款。
可使用信用卡：Visa、万事达、美国运通
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿接待方提供。
Elegance Club 房型提供 24 小时客房服务。其他房型的客房服务提供时间为早上 7:00 至晚上 11:00。

别称

All Inclusive Majestic Elegance Punta Cana
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常见问题解答

可以免费取消我在壮丽优雅蓬塔卡纳酒店 - 全包式的预订并获得全额退款吗？

是的，壮丽优雅蓬塔卡纳酒店 - 全包式在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

壮丽优雅蓬塔卡纳酒店 - 全包式有游泳池吗？

是的，有9 个室外游泳池和儿童游泳池。住客可以在 8:00 至 18:00 期间使用游泳池。

壮丽优雅蓬塔卡纳酒店 - 全包式是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

壮丽优雅蓬塔卡纳酒店 - 全包式是否有停车场？

是的，自助停车免费。

何时可在壮丽优雅蓬塔卡纳酒店 - 全包式办理入住和退房？

开始办理入住：15:00；停止办理入住：午夜。退房时间为 正午。延迟退房需要支付 USD 100 的费用（视客房供应情况而定）。提供快速入住和快速退房服务。

壮丽优雅蓬塔卡纳酒店 - 全包式是否有内部娱乐场？

是的，娱乐场面积达 400 平方米/4306 平方英尺，有 54 台老虎机和 9 张娱乐场游戏桌可供消遣。

在壮丽优雅蓬塔卡纳酒店 - 全包式及其附近有什么游览观光项目？

现场活动包括​划皮艇、帆伞运动和帆船运动，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和排球。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 9 个室外游泳池中任选一个畅游。壮丽优雅蓬塔卡纳酒店 - 全包式也拥有2 间泳池酒吧、2 间池畔酒吧和娱乐场，以及夜总会、私家海滩和桑拿。

壮丽优雅蓬塔卡纳酒店 - 全包式店内或附近是否有餐厅？

是的，有 6 家店内餐厅，提供海滨就餐、国际美食和花园景观。

壮丽优雅蓬塔卡纳酒店 - 全包式拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有按摩浴缸。

壮丽优雅蓬塔卡纳酒店 - 全包式配备任何户外私人空间吗?

是的，每间房间都有阳台。

壮丽优雅蓬塔卡纳酒店 - 全包式周边区域环境如何？

壮丽优雅蓬塔卡纳酒店 - 全包式位于巴瓦罗，只需2 分钟步行可至Arena Gorda Beach (阿里纳戈尔达海滩)。旅客们认为该住宿所在地点不错。

关于Majestic Elegance Punta Cana - All Inclusive的点评

点评

8.8

超赞

9.2/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

8.8/10

住宿条件和设施

9.0/10

环保

点评

10/10

10/10

En la habitación 2417, a menudo escucho el sonido del limpiador de al lado moviendo sillas y camas por la mañana. El sonido es muy fuerte y el piso no está insonorizado, lo que me despierta. Además, el limpiador no lee el Señal de perturbación que pongo en la habitación y entra directamente, es muy ruidosa, nos despierta de nuestros dulces sueños. Los hoteles deben capacitar al personal de limpieza para que sean cuidadosos con las sillas y las camas, no las arrastren violentamente y presten atención a las señales de no molestar colocadas por los huéspedes.
3 晚浪漫旅行

10/10

吃的和玩的都很好。工作人员很热情，唯一就是房间设施比较旧了。一家人度过了愉快的周末
3 晚家庭旅行

10/10

Estadia ótima, local limpo organizado e conservado
3 晚行程

2/10

Food and service were terrible. I gave up eating my last day. Bathroom flooded from the ceiling and they were nasty to us about not wanting to walk in sewage. Got called gringos.
3 晚结伴旅行

8/10

O hotel em si tem uma mega estrutura e os quartos são ótimos. A cama, nem se fala. O atendimento é muito bom, a maioria dos funcionários muito solícitos e simpáticos, alguns acho que faltavam um pouco de pró atividade às vezes. Entendo que a oferta de comida é muito exagerada e não pode se dizer que jogar toda aquela comida que sobra fora é sustentável, mas entendo que é um mal dos resorts all incluive, não uma exclusividade do Majestic. Poderia ser pensado algo a respeito. Um ponto que não é culpa do hotel, mas talvez pudesse haver uma ação do mesmo. Acúmulo de algas na praia nesta época. Sei que é impossível limpar toda a praia, é enxugar gelo, mas talvez uma pequena faixa logo em frente ao hotel poderia ser feito um esforço. De maneira geral, voltaria com certeza, em outra época ( sem algas ), porque a localização é perfeita e deu pra ter um bom descanso.
6 晚行程

10/10

7 晚家庭旅行

10/10

Fantastic
4 晚行程

10/10

This is just what we were looking for. It’s our 2nd time at the hotel and I would definitely recommend it. If you’re looking for a place to disconnect, rest and eat well, this is it.
4 晚行程

2/10

Upon arrival check in took 30 minutes despite doing the pre check in. Room not ready on time. Butler supposed to give us a tour, never did. Never actually heard from the butler after being told our room wasn’t ready and he wasn’t sure when it would be. Screwed up our drink orders more than half the time. And then just never returned with the correct drinks. Only half the drinks were drinkable. Ordering even from the same bar/bartender resulted in either a delicious margarita or one that tasted like dirty water. No consistency. Woken up at 1 am by maintenance to see if we were the room that needed them. (Was our friends 2 doors down that their bathroom flooded 2 nights in a row). 40+ minute wait at restaurants that didn’t require reservation. Food- mediocre at best. Everything was very over cooked and dry. Good majority of food wasn’t labeled or clearly mislabeled. For example muscles labeled as broccoli with no broccoli anywhere near. When it came time for the bell boy to take our bags for departure he took 2 but left 2 in the room. What sense does that even make? Housekeeping did a good job. Beach was nice. Entertainment lacking.
3 晚行程

8/10

Overall a decent resort with a lot of beach things to do. Entertainments seemed to have fewer options than prior trip but new theater set up was nice. Room was booked with Hotels.com (Expedia) and got the end room on the building overlooking a construction site. Also, the in room Jacuzzi only had one faucet that worked. However, it was quickly fixed. Buffet food variety and quality seemed less in both factors. Dinners had a cycling feature, Mexican one night, Dominican the next, etc. Few varieties of non-featured foods. Quality was fairly poor on some offerings, on those nights I ate at one of the resort's restaurants. I originally had booked a stay for a following month that canceled and rescheduled for this one. On that one I was charged two deposits but only one charge refunded when it was canceled and rescheduled. Neither Hotels.com nor Majestic admit they processed the charge. Ongoing dispute through credit card company. The Majestic Elegance is a nice place with friendly helpful staff. Grounds are excellent and the beach is marvelous. But overall, my impression of this trip is that it is overpriced vs other all-inclusive resorts in the Punta Cana/Bavaro area.
6 晚行程

10/10

Adorei o Resort, tudo muito bom, confortável. O hotel disponibilizou um “mordomo” a nossa disposição para ajudar a conhecer e resolver tudo que precisamos. Fiquei maravilhada, foi uma experiência incrível!
6 晚结伴旅行

10/10

El hotel es hermoso y todas las personas que trabajan en el hotel te reciben con una sonrisa y mucha amabilidad. Quiero agradecerles a todos por su hospitalidad en especial a nuestro concierge Erickon que hizo todo por complacer nuestras necesidades y peticiones. Nos vamos con los deseos y planes de regresar!
3 晚行程

10/10

7 晚行程

10/10

Quarto amplo e confortável, equipe muito atenciosa e solicita. Restaurantes muito bons e buffet de excelente qualidade. Nada a reclamar.
6 晚行程

10/10

We have been to the majestic resorts several times and will return again in the future
5 晚行程

10/10

We had a great time. Good food and drinks. Nice room, very comfortable. Staff were amazing.
5 晚家庭旅行

6/10

We stayed at the majestic elegance in March 2025. The property was very nice, rooms were clean and the pool and pool bar were wonderful. However, we were disappointed with the lack of ocean views and the food. Very few rooms are actually ocean front and most are about a 5 minute walk to the beach, we definitely did not hear any waves when we were sleeping. The food options were scarce and we were very disappointed. The Italian restaurant is very dark and doesn't feel like it belongs at a beach resort. The sea and see restaurant was the only waterfront dining but we very disappointed with the options and quality. Me and my wife both left with stomaches and felt we ate much better at home.
3 晚浪漫旅行

6/10

Bars always running out of only American beer, staff members in areas with direct communication with guests either refused to speak English or don’t know how to speak English which makes it extremely difficult to communicate which in turn results in total frustration!! Just trying to ask for a simple glass of ice was challenging
4 晚家庭旅行

10/10

Everything
6 晚家庭旅行

10/10

Beautiful property. Options for meals excellent. Buffet had sooo many options... Staff willing to cook you anything, grill u steak, shrimp, pork, etc. Need new pickleball paddles... Several are no good. Staff at courts not friendly. All other staff very friendly and helpful. Gym busy and well used. Drinks inconsistent in alcohol amount... Wish they used a measuring device and made stronger for those desiring such. Coffee super strong and not like American coffee anywhere at resort. Loved resort. Would definitely return. Grounds are clean. Loud at night when kids go to bed in middle of night.
6 晚家庭旅行

2/10

The experience I am sharing is a combined experience of 5 families. Our issues started from check in until we checked out. The property looks nice but there were some issues. Upon checking in, we were not given “towel” cards which were required to get towels at pools. We only found out about those when we went to get the towels. Btw, they charged us a fee for not returning the card that we’d never received. They waived it but it was not an easy discussion. Three of the families in our group had issues with the room from room being locked out, to leaks, to smells. The discussion with the front desk about all these issues wasn’t a good one. In fact, in one occassion, the person just hung up on us. The tiles at the bottom and side of the pool had come off and a couple of us got cuts as well. The number of staff serving beverage at the pool was very limited. We had to go to the bar every time we needed a drink. And when we did go to the bar, the bar was understaffed as well. Not sufficient staff at the beach as well. The funniest experience was at their club which has a completely exposed a sofa storing station on the second floor. All in all, very bad experience. Please do thorough research before you book.
4 晚家庭旅行

8/10

6 晚行程

10/10

4 晚浪漫旅行

10/10

Loved the 6 day visit of relaxing, friendly staff, great drinks and food. Beach is wonderful and water so pretty! Juan and Carlos at See and Sea and the steakhouse are wonderful, Manuel at check-in had our 4 rooms be in the same building which was so nice and appreciated. Anthony at breakfast and the steakhouse was stellar too! Room attendant exceptional, always had new towels and waters replaced as needed. Loved the towel decor or flowers left as well. Felt safe, clean enough and would return!
5 晚家庭旅行