In the heart of Richmond's business district, Aloft Richmond West Short Pump offers a warm and inviting atmosphere with a fireplace in the lobby. Guests can enjoy refuel by Aloft for breakfast, lunch, or dinner and take advantage of on-site dry cleaning/laundry services. The hotel’s shopping mall is perfect for retail therapy while free self parking makes coming and going easy.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Connecting rooms available
Non-smoking
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Health club
Room service
Coffee shop/cafe
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Lobby fireplace
For families (6)
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
The current price is CNY815
CNY815
CNY948 total
includes taxes & fees
Aug 17 - Aug 18
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
Lewis Ginter Botanical Garden - 13 min drive - 14.8 km
Virginia Commonwealth University - 16 min drive - 21.2 km
Getting around
Richmond Intl. Airport (RIC) - 27 min drive
Richmond Staples Mill Road Station - 16 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 21 min drive
Restaurants
McDonald's - 8 min walk
Chick-fil-A - 19 min walk
Cookout - 18 min walk
Sonic Drive-In - 8 min walk
Burger King - 2 min drive
About this property
Aloft Richmond West Short Pump
At Aloft Richmond West Short Pump, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say good things about the helpful staff and location.
Languages
English
At a glance
DONE
Hotel size
135 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Pool table
Working away
24-hour business center
Meeting room
Conference space (564 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Health club
Shopping mall on site
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Transfer shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Special features
Dining
Refuel by Aloft - This café serves breakfast, lunch, and dinner.
W xyz bar - Onsite pub.
Fees & policies
Refundable deposits
Deposit: USD 50.00 per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults, and USD 5 to 15 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Bar/lounge
Dining venue(s)
The following facilities are closed on Monday and Sunday:
Bar/lounge
Dining venue(s)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft
Frequently asked questions
Does Aloft Richmond West Short Pump offer free cancellation for a full refund?
Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aloft Richmond West Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aloft Richmond West Short Pump?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Aloft Richmond West Short Pump?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Aloft Richmond West Short Pump and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Aloft Richmond West Short Pump?
Yes, there's an onsite restaurant, refuel by Aloft.
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Aloft Richmond West Short Pump Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Restaurant
Bed
Shower
Lobby
Shopping
Amenities
Food
What guests liked
The property offers convenient and free parking, making it a great location for guests. (5 reviews)
The property is surrounded by plenty of dining options and restaurants within walking distance. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 14, 2025
Nice place
Chaz
Chaz, 2-night trip
10/10 Excellent
Aug 2, 2025
Room was clean, staff were friendly and attentive. Was looking for more in the room (microwave). But overall nice for a one night stay
Rhonda
Rhonda, 1-night trip
8/10 Good
Jun 27, 2025
The person that checked me in was very nice and pleasant.
Mal
Mal, 1-night trip
10/10 Excellent
Jun 12, 2025
The new renovated rooms look amazing
Brandon
Brandon, 1-night trip
4/10 Poor
Aug 6, 2025
Hotel under renovation no breakfast water shut off after 12am-4am
Danay
Danay, 4-night trip
6/10 Okay
Aug 5, 2025
I found that water will be shut off at mid night due to maintenance on the day of check-in. If it was scheduled maintenance why I was not informed immediately after booking ticket.
Vaijanath
Vaijanath, 1-night trip
10/10 Excellent
Jun 19, 2025
Great hotel option in a very walkable area with several restaurants close by. Driving distance to local stores. Very quiet neighborhood at night although the hotel itself is not so quiet. You can hear everyone in the hallways and adjoining rooms. Plenty of free covered parking.
Jason
Jason, 1-night trip
10/10 Excellent
May 22, 2025
it was excellent
Christopher
Christopher, 1-night trip
10/10 Excellent
Jul 28, 2025
I thoroughly enjoyed my stay; however, I would like to note that the air conditioning in the building was not operational, which resulted in an uncomfortable heat. Additionally, the elevator service was quite slow. Despite these issues, I found my experience to be very positive and I look forward to returning in the future. Thank you.
Roksolana
Roksolana, 1-night trip
8/10 Good
Mar 4, 2025
I loved the surrounding area.
Aubrey
Aubrey, 1-night trip
8/10 Good
Jul 14, 2025
Under construction, no air in hallways or lobby and the elevators didn’t work.
Adriane
Adriane, 2-night trip
4/10 Poor
Jun 30, 2025
Under renovation yet no disclosure but charged full rates. Imagine my surprise upon arrival. Waited at check-in for staff to finally show up from who knows where. Look elsewhere for accommodations. The brand should do better.
Robert
Robert, 1-night trip
10/10 Excellent
Feb 18, 2025
This is the second stay that I’ve had here and I’ve once again enjoyed my stay. It was quiet, the staff were nice, I will definitely book again!
Nikaya
Nikaya, 2-night trip
10/10 Excellent
Feb 25, 2025
cool styling, pool table in lobby
Armand
Armand, 1-night trip
10/10 Excellent
Jan 17, 2025
Very fun vibe, easy parking and close to everything. Restaurants and shopping all right there. Also, a bar and games if you just want to hang out at the hotel. Would stay again.
Erika
Erika, 1-night trip
4/10 Poor
May 19, 2025
I was surprised at how loud the room was and how much hallway/exterior noise could be heard in my room.
Keith
Keith, 1-night trip
10/10 Excellent
Oct 6, 2024
This is my go to hotel in a great location!
Kenya
Kenya, 1-night trip
10/10 Excellent
Oct 26, 2024
Wonderful hotel!
Wonderful hotel! Highly recommend
Gale
Gale, 1-night trip
8/10 Good
Sep 9, 2024
Staff was friendly. Great location everything is in walking distance to all the restaurants.
Kenya
Kenya, 1-night trip
10/10 Excellent
Oct 21, 2023
Great Hotel great location
Lori
Lori, 1-night trip
10/10 Excellent
Apr 14, 2024
Location was perfect.
Catherine
Catherine, 1-night trip
10/10 Excellent
Feb 11, 2024
Great place
Russell
Russell, 1-night trip
10/10 Excellent
Mar 22, 2024
Great location and amenities like free parking added to the exceptional experience.
Frank
Frank, 1-night trip
8/10 Good
Jun 12, 2024
The vibes of the hotel and the surrounding area is simply immaculate