Aloft Richmond West Short Pump

3.0 star property
Hotel with restaurant, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Aloft Richmond West Short Pump

Relax by the pool, surrounded by abstract art and a contemporary design.
Welcome to our reception area, featuring a central digital display and comfortable seating.
Relax in style with a cozy seating area, fireplace, and serene views.
Welcome to our hotel, featuring a prominent entrance and well-lit facade.
Two single beds with white linens and striped pillows, each with a nightstand and table lamp.
In the heart of Richmond's business district, Aloft Richmond West Short Pump offers a warm and inviting atmosphere with a fireplace in the lobby. Guests can enjoy refuel by Aloft for breakfast, lunch, or dinner and take advantage of on-site dry cleaning/laundry services. The hotel’s shopping mall is perfect for retail therapy while free self parking makes coming and going easy.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY815
CNY948 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
3939 Duckling Drive, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 2 min drive - 1.8 km
  • Henrico Doctors' Hospital - 8 min drive - 9.2 km
  • University of Richmond - 11 min drive - 12.2 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.8 km
  • Virginia Commonwealth University - 16 min drive - 21.2 km

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬2 min drive

About this property

Aloft Richmond West Short Pump

At Aloft Richmond West Short Pump, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say good things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (564 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

Refuel by Aloft - This café serves breakfast, lunch, and dinner.
W xyz bar - Onsite pub.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Dining venue(s)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft

Frequently asked questions

Does Aloft Richmond West Short Pump offer free cancellation for a full refund?

Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Aloft Richmond West Short Pump?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Aloft Richmond West Short Pump?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Aloft Richmond West Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Aloft Richmond West Short Pump and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near Aloft Richmond West Short Pump?

Yes, there's an onsite restaurant, refuel by Aloft.

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Aloft Richmond West Short Pump Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Bed
Shower
Lobby
Shopping
Amenities
Food

What guests liked

  • The property offers convenient and free parking, making it a great location for guests. (5 reviews)
  • The property is surrounded by plenty of dining options and restaurants within walking distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice place
Chaz, 2-night trip

10/10 Excellent

Room was clean, staff were friendly and attentive. Was looking for more in the room (microwave). But overall nice for a one night stay
Rhonda, 1-night trip

8/10 Good

The person that checked me in was very nice and pleasant.
Mal, 1-night trip

10/10 Excellent

The new renovated rooms look amazing
Brandon, 1-night trip

4/10 Poor

Hotel under renovation no breakfast water shut off after 12am-4am
Danay, 4-night trip

6/10 Okay

I found that water will be shut off at mid night due to maintenance on the day of check-in. If it was scheduled maintenance why I was not informed immediately after booking ticket.
Vaijanath, 1-night trip

10/10 Excellent

Great hotel option in a very walkable area with several restaurants close by. Driving distance to local stores. Very quiet neighborhood at night although the hotel itself is not so quiet. You can hear everyone in the hallways and adjoining rooms. Plenty of free covered parking.
Jason, 1-night trip

10/10 Excellent

it was excellent
Christopher, 1-night trip

10/10 Excellent

I thoroughly enjoyed my stay; however, I would like to note that the air conditioning in the building was not operational, which resulted in an uncomfortable heat. Additionally, the elevator service was quite slow. Despite these issues, I found my experience to be very positive and I look forward to returning in the future. Thank you.
Roksolana, 1-night trip

8/10 Good

I loved the surrounding area.
Aubrey, 1-night trip

8/10 Good

Under construction, no air in hallways or lobby and the elevators didn’t work.
Adriane, 2-night trip

4/10 Poor

Under renovation yet no disclosure but charged full rates. Imagine my surprise upon arrival. Waited at check-in for staff to finally show up from who knows where. Look elsewhere for accommodations. The brand should do better.
Robert, 1-night trip

10/10 Excellent

This is the second stay that I’ve had here and I’ve once again enjoyed my stay. It was quiet, the staff were nice, I will definitely book again!
Nikaya, 2-night trip

10/10 Excellent

cool styling, pool table in lobby
Armand, 1-night trip

10/10 Excellent

Very fun vibe, easy parking and close to everything. Restaurants and shopping all right there. Also, a bar and games if you just want to hang out at the hotel. Would stay again.
Erika, 1-night trip

4/10 Poor

I was surprised at how loud the room was and how much hallway/exterior noise could be heard in my room.
Keith, 1-night trip

10/10 Excellent

This is my go to hotel in a great location!
Kenya, 1-night trip

10/10 Excellent

Wonderful hotel!

Wonderful hotel! Highly recommend
Gale, 1-night trip

8/10 Good

Staff was friendly. Great location everything is in walking distance to all the restaurants.
Kenya, 1-night trip

10/10 Excellent

Great Hotel great location
Lori, 1-night trip

10/10 Excellent

Location was perfect.
Catherine, 1-night trip

10/10 Excellent

Great place
Russell, 1-night trip

10/10 Excellent

Great location and amenities like free parking added to the exceptional experience.
Frank, 1-night trip

8/10 Good

The vibes of the hotel and the surrounding area is simply immaculate
Brandon, 1-night trip

10/10 Excellent

Great quick weekend stay

Friendly staff. Hotel was clean and quiet.
Patti, 1-night trip