Diplomat Hotel & Business Center

4.0 star property
Family-friendly hotel in Astana with 2 restaurants and 3 bars/lounges

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Photo gallery for Diplomat Hotel & Business Center

Interior detail
Senior Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Located in Yesil District, Diplomat Hotel & Business Center is an upscale haven with a poolside bar and a relaxing coffee shop. Enjoy international cuisine at one of the two on-site restaurants or rejuvenate with treatments at Bali SPA.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Private bathroom

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private hot tub
Air conditioning
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Senior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 3

Presidential Suite

  • Sleeps 3

Standard Double Room with City View

  • Sleeps 2

Standard Twin Room with City View

  • Sleeps 2

Standard Double Room with Bayterek View

  • Sleeps 2

Senior Suite

  • Sleeps 2

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About the neighborhood

Map
29/1, D. Kunayev Street, Astana, 010000

What's nearby

  • Bayterek Tower - 5 min walk - 0.5 km
  • Kazakhstan Central Concert Hall - 17 min walk - 1.5 km
  • Khan Shatyr - 2 min drive - 2.0 km
  • Embassy of the United States, Astana - 4 min drive - 3.9 km
  • Astana Arena - 5 min drive - 3.9 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive
  • Astana Railway Station - 25 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Көкtem - ‬6 min walk
  • ‪Sandyq - ‬7 min walk
  • ‪Sadu - ‬9 min walk
  • ‪Наша дача - ‬8 min walk
  • ‪Piro - ‬4 min walk

About this property

Diplomat Hotel & Business Center

Enjoy your visit to Astana with a stay at Diplomat Hotel & Business Center. Guests can visit the spa to be pampered with Swedish massages, body wraps, or facials, and La Terrazza, one of 2 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights include 3 bars/lounges, an indoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 9:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • One child (13 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
DONE

Transfers

    • Airport shuttle from 10:00 AM to midnight*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Karaoke
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (721 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Bali SPA has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

La Terrazza - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.
El Gaucho - This restaurant specializes in Argentinean cuisine and serves lunch and dinner. Open daily.
DIP Lounge - This rooftop bar specializes in international cuisine and serves dinner only. Open select days.
Lobby Bar - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Fresh Bar - This bar specializes in Asian cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 2500 per person
  • Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

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Frequently asked questions

Does Diplomat Hotel & Business Center offer free cancellation for a full refund?

Yes, Diplomat Hotel & Business Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Diplomat Hotel & Business Center?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Diplomat Hotel & Business Center?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Diplomat Hotel & Business Center?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Diplomat Hotel & Business Center?

Yes, an airport shuttle is available from 10:00 AM to midnight. The charge is KZT 6000 per vehicle one way.

What are the check-in and check-out times at Diplomat Hotel & Business Center?

Check-in start time: noon; Check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Diplomat Hotel & Business Center and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Diplomat Hotel & Business Center also has 3 bars and a sauna, as well as a steam room.

Are there restaurants at or near Diplomat Hotel & Business Center?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Diplomat Hotel & Business Center have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Diplomat Hotel & Business Center like?

Diplomat Hotel & Business Center is in Yesil District, a short 8-minute walk from Bayterek Tower and 13 minutes' walk from Singing Fountain.

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