Relax in style at JEN Shenzhen Qianhai By Shangri-La, where upscale amenities meet modern comfort. Unwind by the sauna, or take a dip in either the indoor or outdoor pool. With two bars and an on-site coffee shop, you can indulge your senses while connecting with free WiFi.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Free parking
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Indoor pool
Breakfast available
24-hour fitness center
Sauna
Seasonal outdoor pool
Coffee shop/cafe
12 meeting rooms
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is CNY619
CNY619
CNY722 total
includes taxes & fees
May 24 - May 25
Why we love this property
Taste sensations abound
This hotel boasts 2 restaurants serving Asian and American cuisine with al fresco, garden, and pool views. A cafe and 2 bars complement the buffet breakfast.
Pool perfection
This hotel boasts both indoor and outdoor pools with loungers and umbrellas for maximum comfort. Guests can dine at the onsite pool-view restaurant.
Heavenly sleep experience
Wrapped in premium bathrobes, guests rest peacefully under down comforters with premium bedding. Blackout drapes shield the serene, curated lanai rooms.
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
What's nearby
Qianhai International Conference Center - 11 min walk - 0.9 km
Qianhai Vanke International Conference Center - 11 min walk - 0.9 km
OH Bay - 2 min drive - 2.1 km
Xin'an Nantou Ancient City - 2 min drive - 2.4 km
Window of the World - 10 min drive - 11.0 km
Getting around
Shenzhen Intl. Airport (SZX) - 34 min drive
Hong Kong International Airport (HKG) - 50 min drive
Xili Railway Station - 9 min drive
Hong Kong Lok Ma Chau Station - 15 min drive
Hong Kong Tin Shui Wai Station - 15 min drive
Menghai Station - 6 min walk
Qianwan Station - 6 min walk
Yihai Station - 13 min walk
Restaurants
炳胜私厨 - 15 min walk
McDonald’s (麦当劳) - 13 min walk
广州酒家 - 12 min walk
Kuddo Coffee - 16 min walk
潮发潮汕牛肉店 - 15 min walk
About this property
JEN Shenzhen Qianhai By Shangri-La
At JEN Shenzhen Qianhai By Shangri-La, you'll be within a 10-minute drive of Window of the World and Xin'an Nantou Ancient City. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at 开唐新派亚洲厨房, which serves Asian cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness center, and a sauna. Public transportation is just a short walk: Menghai Station is 6 minutes and Qianwan Station is 6 minutes.
At a glance
DONE
Hotel size
369 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
Water dispenser
Traveling with children
Lifeguard on site
What to do
Fitness classes
Working away
12 meeting rooms
Coworking spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An indoor pool
Seasonal outdoor pool
Sauna
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Handrails in stairways
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
44-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Bathrobes and slippers
Children's slippers
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
开唐新派亚洲厨房 - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
前海精酿 - Overlooking the garden, this brewpub specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
KOAN - This cocktail bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered. Open daily.
开唐咖啡吧 - Overlooking the garden, this coffee shop specializes in Fusion cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 170 for adults and HKD 85 for children
Children & extra beds
Rollaway beds are available for HKD 260 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
The seasonal pool is open from April to December
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen
Frequently asked questions
Does JEN Shenzhen Qianhai By Shangri-La offer free cancellation for a full refund?
Yes, JEN Shenzhen Qianhai By Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JEN Shenzhen Qianhai By Shangri-La?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at JEN Shenzhen Qianhai By Shangri-La?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JEN Shenzhen Qianhai By Shangri-La?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at JEN Shenzhen Qianhai By Shangri-La?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Express check-out is available.
What is there to do at JEN Shenzhen Qianhai By Shangri-La and nearby?
Onsite recreation at JEN Shenzhen Qianhai By Shangri-La includes fitness classes. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a seasonal outdoor pool. JEN Shenzhen Qianhai By Shangri-La also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near JEN Shenzhen Qianhai By Shangri-La?
Yes, 开唐新派亚洲厨房 offers alfresco dining, Asian cuisine, and garden views.
What's the area around JEN Shenzhen Qianhai By Shangri-La like?
JEN Shenzhen Qianhai By Shangri-La is a short 6-minute walk from Menghai Station and 11 minutes' walk from Qianhai International Conference Center.
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Reviews
JEN Shenzhen Qianhai By Shangri-La Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.6
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The property's gym is huge and very good, a great place to work out. (5 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Feb 13, 2026
Great location. Walking distance to excellent food and services. The room is not particularly large but set up is efficient and comfortable.
Wei
Wei, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
The room was clean with no unpleasant odors. The surrounding environment was nice and quiet.
Junli
Junli, 1-night trip
Verified
8/10 Very good
Jun 23, 2025
Friendly Staff, Nice facilities and services
Mohamed
Mohamed, 4-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Fitness Center is very good
JONGCHAE
JONGCHAE, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Great view of the water front. Room layout is efficient and compact. Overall it serves my need.
Shiu Leung
Shiu Leung, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Nice location, quiet and safe
Chun Ting
Chun Ting, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Room was great. I wish the outdoor pool was opened earlier though. I was hoping to get a swim in before my flight.
a very good hotel.
nice people.
good gym room and swimming pool.
YEE FAN
YEE FAN, 2-night trip
Verified
10/10 Exceptional
Apr 9, 2024
very clean, the environment is very nice too
Maggie
Maggie, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2024
Jen is a very new hotel and the environment was young and fresh compared with other hotels in Shenzhen.
It’s convenient to go to the shopping malls around
Queenie
Queenie, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2025
Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
lang
lang, 3-night trip
Verified
10/10 Exceptional
Apr 25, 2025
New high tech and accommodating staff. Will surely come back
Lizette
Lizette, 6-night trip
Verified
6/10 Good
Dec 31, 2025
Staff are pretty new. We’ve asked is there direct access to the mall across the street to avoid walking on the roads with kids. They said no, but we find out there is one at the end. Check in process is pretty long and staff needs to ask their managers for the questions we ask.
Winny
Winny, 1-night trip
Verified
8/10 Very good
Nov 2, 2024
It's modern and cozy hotel. Very clean and comfortable one for me. However there was no convenience store or super market.
Jaeok
Jaeok, 1-night trip
Verified
8/10 Very good
Jun 22, 2024
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Vivian
Vivian, 2-night trip
Verified
6/10 Good
Jul 7, 2024
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Man Ting
Man Ting, 1-night trip
Verified
10/10 Exceptional
Jun 12, 2024
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request.
The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze.
There are also quite a few new malls within 10-20 mins walk.
Overall I enjoyed my stay here, reasonable price. I would come back again.
ADELA CHING YAN
ADELA CHING YAN, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Very attentive staff
yuen chung
yuen chung, 2-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Helpful staff
CHANG
CHANG, 3-night trip
Verified
10/10 Exceptional
Sep 4, 2025
It's our 2nd time here, and we like the indoor swimming pool and it's huge gym
David Wong
David Wong, 2-night trip
Verified
10/10 Exceptional
Sep 30, 2023
It's a nice stay
Yawen
Yawen, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Staff
loo
loo, 3-night trip
Verified
10/10 Exceptional
Sep 4, 2025
It's our first time here and we were shocked how huge their gym was compared to typical hotel gyms.