Donatello Hotel

4.0 star property
Luxury hotel with 2 restaurants, near Mall of the Emirates

Choose dates to view prices

At Donatello Hotel, you'll be within a 10-minute drive of Burj Al Arab and Mall of the Emirates. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 bars/lounges, a health club, and a fitness center. The property is just a short walk to public transportation: Mashreq Metro Station is 5 minutes and Mall of the Emirates Station is 15 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Breakfast available
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
  • Conference center
  • Business center
  • 2 meeting rooms

For families (6)

  • Children stay free
  • Supervised childcare (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room (King)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room (Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Triple Room (Twin)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Executive Family Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Map
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948

What's nearby

  • Fatima Abdullah Mohammed Rasheed Mosque - 4 min walk - 0.4 km
  • The Biltmore Spa - 8 min walk - 0.7 km
  • Mall of the Emirates - 9 min walk - 0.8 km
  • Ski Dubai - 9 min walk - 0.8 km
  • Al Barsha Pond Park - 3 min drive - 1.7 km

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 41 min drive
  • Mashreq Metro Station - 5 min walk
  • Mall of the Emirates Station - 15 min walk

Restaurants

  • ‪Garden Bar - ‬5 min walk
  • ‪Harput Turkish Restaurant مطعم هاربوت التركي - ‬2 min walk
  • ‪Gardenia Brasserie - ‬7 min walk
  • ‪Foul W Hummus (فول وحمص) - ‬5 min walk
  • ‪c.taste @ Centro Barsha - ‬4 min walk

About this property

Donatello Hotel

  • At Donatello Hotel, you'll be within a 10-minute drive of Burj Al Arab and Mall of the Emirates. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 bars/lounges, a health club, and a fitness center. The property is just a short walk to public transportation: Mashreq Metro Station is 5 minutes and Mall of the Emirates Station is 15 minutes.

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Free secured, covered onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Limited self and valet parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)
  • Baby bath
  • Changing table
  • Bed rails

What to do

  • Archery
  • Helicopter/airplane tours
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (1100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Shopping mall on site
  • Full-service spa
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Phone accessibility kit

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Refundable deposits

  • Cash Breakage deposit: AED 500 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 60 for adults and AED 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 125.0 per day

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
Cashless transactions are available.

Also known as

Donatello Dubai
Donatello Hotel Apartments
Donatello Hotel Apartments Dubai
Donatello Hotel Dubai
Donatello Hotel Hotel
Donatello Hotel Dubai
Donatello Hotel Hotel Dubai

Frequently asked questions

Are pets allowed at Donatello Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Donatello Hotel?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Donatello Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Donatello Hotel and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a health club. Donatello Hotel also has spa services.

Are there restaurants at or near Donatello Hotel?

Yes, there are 2 onsite restaurants.

Does Donatello Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Donatello Hotel like?

Donatello Hotel is a short 5-minute walk from Mashreq Metro Station and 9 minutes' walk from Mall of the Emirates.

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Reviews

Donatello Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Service staff
Shopping malls
Balcony
Spacious room
Size - room
Location
Restaurant

Reviews

Verified

10/10 Exceptional

It was a realy good stay, will be back next year for sure
Pritam, 4-night trip
Verified

4/10 Fair

The staff were extremely kind and helpful, and the breakfast was enjoyable and very good. However, the room was noisy and lacked soundproofing. It was fairly clean and the bathroom was pleasant, but there was a lot of noise and very little quiet, which made it difficult to sleep.
Simone, 7-night trip
Verified

10/10 Exceptional

Room size was amazing and friendly staff.
Amir, 1-night trip
Verified

10/10 Exceptional

Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
Enrico, 3-night trip
Verified

8/10 Very good

Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
Yannick, 3-night trip
Verified

10/10 Exceptional

I never use the restaurant service, because there is a restaurant very close bye that i love it. maybe next time I will try
Ana, 7-night trip
Verified

8/10 Very good

Property and its amenities are somewhat dated but location is good and staff are helpful
Amber, 2-night trip
Verified

10/10 Exceptional

Very clean, professional staff and good standard.
Shabdiz, 1-night trip
Verified

10/10 Exceptional

A+ for the Donatello

Another excellent stay and thank you for the upgrade. The evening Concierge was absolutely fantastic entertaining my children whilst we checked in. Definitely stay here again, even with renovations going on.
Sandra, 1-night trip
Verified

8/10 Very good

The hotel is just a five minute walk from the Mall of the Emirates. All the big landmarks was a short taxi ride away. The room was clean and of a good size. Many thanks to Muhammed who kept our room nice and clean, and made sure we always had enough towels.
Geir Harald, 7-night trip
Verified

2/10 Poor

2*

Rooms are big and staff is nice and helpful but hotel needs alot of updates.
irena, 4-night trip
Verified

8/10 Very good

Hotel served its purpose for us. We only stayed two nights. Didn’t get to use the pool. Tried the fisherman’s restaurant and room service. It was ok. Convenient to have a coffee shop on site.
Susanna, 2-night trip
Verified

10/10 Exceptional

Wonderful, convenient hotel in Dubai

Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
Cecilia, 2-night trip
Verified

6/10 Good

It’s for budget travelers, so don’t expect the hotel to be like the near by Kempinski or Sheraton. Staff is always courteous and willing to assist, but the dreadful check in (took so long that I still have nightmare) needs be addressed, otherwise I will not revisit even if it is for free
Jesse, 1-night trip
Verified

6/10 Good

The hotel is old and it seems that the Management is not interested to fix the issues for example. The room had mold in the bathroom. The Informationens about the hotel at the Webside of expedia are not right. They have a shuttle but only to the mall not the other destinations like jbr beach. It was 1 main reason to book this hotel. The pool had also different opeding times that dont match with the Webside. The staff was very kind and friendly and always helpful anytime
kadir, 6-night trip
Verified

2/10 Poor

It is difficult to get your luggage as there is a steep ramp and many bellman but nobody offered assistance. 5 bellman all starring at me. No assistance. The only time they asked me was the day I was leaving when I carried heavy luggage to the street. They then asked me if I needed it lifted into a taxi- no. Elevators- very slow only two operational Front desk -friendly only when I checked out. I asked for the deposit to be released and they truly didn’t know what I was talking about. They hold a 300AED deposit. Pool- great. Peaceful. Room-spacious. Only one towel. That’s it. No soap or anything I’ve been travelling to DXB since 2005 and this was the worst experience.
Jennifer, 5-night trip
Verified

4/10 Fair

This is the first time in two years I make a critical comment about a hotel I have stayed in Dubai. The entrance was undergoing works and visitors had to go through a little door on the side leading to a dirty service corridor. The corridors on the 6th floor where I was staying had pieces of paper and plastic on the carpet. What was the most disappointing was the breakfast: food such as scrambled eggs and sausages were oily and seemed exposed for too long. The breakfast room was dark and drab. The selection of food for breakfast was small. Coffee was basically ditchwater and one had to pay extra for cappucino and expresso, generally available for free at most 3 or 4 star hotels after paying the breakfast fee. Bed mattresses were soft and not very ergonomic for the back. The supposed king-sized bed was in fact two beds side-by-side.Half of the machines at the gym were not working and there was no personnel available there to check them out. The swimming pool was pleasant though...
Martin, 1-night trip
Verified

8/10 Very good

Great hotel friendly staff but needs a little TLC.

On the positives, a nice large room with good bathroom. Nice breakfast choice, tasty and again, friendly and helpful staff. Able to order additional items such as omelettes but this was not mentioned and only knew as I saw staff walking out the kitchen with food orders. On the downside, the bathroom needed a bit of TLC, the toilet seat was loose and moved as one bolt was missing. The hot water is a manual system, you need to turn it on and wait some minutes to get hot. Not ideal if you are in a rush in the morning. So you leave it on all night, which is not ecofriendly. And when it was hot, the flow was much reduced to a slow trickle. The gym had lots of equipment, but lots of items not working. 3 of the 4 treadmills were out of order. Luckily when I went the one working was free. Also, no water machine or towles and only tissues avaialble to clean the equipment after. However, I got what I needed from it, as only user each time. On the last night the people in the adjacent room had a party that went on all night, full volume Indian tunes waking me at 1:30, 3 and then 5 but as I was going I let them get on with it. Not the hotels fault, but I wonder if anybody else complained and if so, what they would have done about it. Overall good stay, I would consider staying there again.
Christopher, 4-night trip
Verified

8/10 Very good

rent rum
Shwan, 1-night trip
Verified

8/10 Very good

This is a pleasant hotel in an older section of the city. There are local flavor resturants walking distance from the hotel. The onsite resturants are lacking. The hotel rooms do not have heat ( its the desert) but the AC is over powering in the winter months. Keeping the system off is not a good option due to air quality.
Paul, 5-night trip
Verified

8/10 Very good

No complains. The breakfast is fine.
Anthony, 1-night trip
Verified

10/10 Exceptional

Best hotel ever
Mohammed, 5-night trip
Verified

10/10 Exceptional

The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
GUVANCH, 2-night trip
Verified

2/10 Poor

They gave me room number 107 The worst room ever! Next to night club and laundry ! Very noisy
YOUSEF, 1-night trip
Verified

10/10 Exceptional

I love this hotel 😄
Goven Kuntz, 1-night trip