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Beloved Playa Mujeres - Couples Only All Inclusive

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Located on the shores of Playa Mujeres, Beloved Playa Mujeres - Couples Only All Inclusive offers a serene retreat with a marina, adjacent golf course, and beachfront dining. Indulge in rejuvenating spa treatments or relax by one of the three outdoor pools with sun loungers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 6 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Beach towels
  • Hot tub
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY3,145
CNY3,833 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Ocean playground
This all-inclusive paradise on white sand provides beach towels. Sailing, parasailing, and scuba diving beckon. A beachfront restaurant offers scenic dining.
Culinary adventures
Chefs craft culinary magic at 4 restaurants and a cafe, with 7 bars to explore. Ocean and garden views complement vegan, vegetarian, and local dining options.

Room options

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 267 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Pool View

Honeymoon Suite Pool View | Premium bedding, down comforters, free minibar, in-room safe

Honeymoon Suite Pool View

  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach - 6 min walk - 0.6 km
  • Playa Mujeres Golf Club - 6 min drive - 3.5 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 36 min drive - 21.7 km
  • North Beach - 47 min drive - 9.1 km
  • Dolphin Discovery - 57 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mike's Coffee - ‬2 min walk
  • ‪The Press - ‬16 min walk
  • ‪caprichos villa del palmar - ‬20 min walk
  • ‪Twiggy - ‬17 min walk
  • ‪Gourmet Hall - ‬6 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

At Beloved Playa Mujeres - Couples Only All Inclusive, you'll have access to onsite parasailing and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Le Bisou, one of 5 restaurants, offers ocean views and serves breakfast and dinner. Other highlights at this luxurious property include 6 bars/lounges, a marina, and a poolside bar. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Snorkeling

Land activities

Bicycling

Fitness facilities

Soccer

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

At a glance

DONE

Hotel size

    • 109 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Parasailing
  • Sailing
  • Ecotours nearby
  • Golf lessons nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 10 buildings/towers
  • Built in 2009
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Marina
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee.

Also known as

Beloved Hotel

Beloved Hotel All Inclusive

Beloved Hotel Playa Mujeres

Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres

Playa Mujeres Beloved Hotel

Beloved Playa Mujeres Excellence Group All Inclusive

Beloved Excellence Group All Inclusive

Beloved Playa Mujeres Excellence Group

Beloved Excellence Group

Beloved Playa Mujeres Excellence All Inclusive AdultsOnly

Beloved Excellence All Inclusive AdultsOnly

Beloved Playa Mujeres Excellence AdultsOnly

Beloved Excellence AdultsOnly

Beloved Playa Mujeres by Excellence Group All Inclusive

The Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres by Excellence Group

Beloved Mujeres Excellence In

Beloved Playa Mujeres Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free cancellation for a full refund?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Beloved Playa Mujeres - Couples Only All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.

What are the check-in and check-out times at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.

What is there to do at Beloved Playa Mujeres - Couples Only All Inclusive and nearby?

Have fun with onsite activities like parasailing and sailing. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Beloved Playa Mujeres - Couples Only All Inclusive also has 6 bars and a Turkish bath, as well as private indoor hot tubs and a garden.

Are there restaurants at or near Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 5 onsite restaurants, featuring beachfront dining and garden views.

Does Beloved Playa Mujeres - Couples Only All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Beloved Playa Mujeres - Couples Only All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Beloved Playa Mujeres - Couples Only All Inclusive like?

Beloved Playa Mujeres - Couples Only All Inclusive is in Playa Mujeres, a short 6-minute walk from Mujeres Beach.

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Reviews

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is quiet, beautiful, and perfect for relaxation. (52 reviews)
  • The pool and swim-up bar were very nice and offered a great place to relax and enjoy drinks. (24 reviews)
  • Breakfast options were varied and delicious, with many guests praising the breakfast buffet at Le Bisou and the food at El Mar. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Couples
Spa
Trip
Honeymoon
Amenities

Reviews

Verified

10/10 Exceptional

We loved this resort!! Amazing food, ambience and service!! We will be back.
Scott B, 6-night trip
Verified

10/10 Exceptional

The room is clean, the staff are friendly, the food was good and the resort is good for adults only.
Yang, 6-night trip
Verified

10/10 Exceptional

Great room! Excellent property and wonderful staff. Food was average to above average, but that's my only criticism!
Tracy Stoller, 3-night trip
Verified

10/10 Exceptional

Everything about the place was amazing. Staff friendly. Food great. Service excellent and timely. Will highly recommend staying there.
Donald, 6-night trip
Verified

10/10 Exceptional

Best customer service of any resort or hotel I have been to. Food was great! The rooms were nice, clean, and spacious. The resort overall was beautiful. I had an amazing time and look forward to booking another stay with Beloved in the future.
William, 4-night trip
Verified

10/10 Exceptional

Well maintained facility and friendly staff
Ariel, 4-night trip
Verified

8/10 Very good

Clean room. Beach was nice. Pool options were nice too. Very calm resort
Amanda, 3-night trip
Verified

10/10 Exceptional

Everything from the check in to check out was PERFECT! The staff were very friendly and professional and made it such a magical experience. Romance was definitely the focus of this resort. We will definitely be back very soon!
Nancy s, 2-night trip
Verified

10/10 Exceptional

Amazing place to relax and enjoy the view from the beach with amazing food
GABRIEL, 3-night trip
Verified

10/10 Exceptional

Room was clean & very nice! Staff was great!! Loved our honeymoon stay
Anne Michelle, 6-night trip
Verified

10/10 Exceptional

This place was absolutely magical. From the service to the rooms, the food, and the beach—everything was incredible. I don’t usually go all out writing reviews, but this place truly deserves it. The food was outstanding. El Mar restaurant was absolutely delicious, and breakfast every morning was amazing. The drinks were fantastic too—top-shelf alcohol and beautifully crafted cocktails. But what really made the experience special was the people. A big shoutout to Manuel and Alberto, who were incredibly kind and made us feel so welcome. From the moment we arrived to the craft cocktail we had when we first got there, every detail was just perfect!! Just FYI… this place is not for the ones looking to party but rather for those who want to relax and enjoy the quiet!!
Vianca, 3-night trip
Verified

10/10 Exceptional

Very nice and quiet resort, staffs are extremely friendly and helpful, definitely recommend it to all the couples!
Shihang, 4-night trip
Verified

8/10 Very good

Clean room . Staff , food
Niloufar, 5-night trip
Verified

10/10 Exceptional

We went for our honeymoon and this resort could not have been more perfect. We loved the friendly staff, endless swift service and incredibly delicious food. The resort was very clean and was beautiful across the board. We will be back!!
Isabella J, 6-night trip
Verified

8/10 Very good

Clean resort helpfull and friendly staff.
Ahsan Raheem, 4-night trip
Verified

10/10 Exceptional

I read some of the 'zero' stars and I don't think they stayed at the Beloved Playa Mujer. This was the most relaxing vacation ever. Wonderful beach, extremely clean, friendly & helpful staff, great food, entertainment, incredible spa and no kids!
Thomas, 7-night trip
Verified

10/10 Exceptional

This place is absolutely amazing. The service is the best that I have ever experienced. This is a small, peaceful resort with beautiful facilities and delicious food, but the people make it what it is!
Beth, 7-night trip
Verified

10/10 Exceptional

The nicest staff I personally ever experienced. They’re very attentive and nice. The food is great, and the location is fantastic. It’s a quiet couples resort, not overcrowded
Said, 7-night trip
Verified

10/10 Exceptional

The room was great. We were even able to upgrade to a beach front villa at a discounted rate. The staff was all very pleasant and overall the experience was great.
Donald Morris Yorkman, 3-night trip
Verified

10/10 Exceptional

If you're looking for a place, that's calm, quiet, peaceful, and romantic. You can get no better. If you're looking for a party hotel, this is not your place. Everything for our couple getaway was absolutely fantastic romantic and we came away energized
David, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel, wonderful staff and delicious food!!
Dariel, 4-night trip
Verified

10/10 Exceptional

The beach is the most quiet and beautiful in Cancun. Staff were amazing! The room was spotless. Peaceful holiday conducive to digital detox. Beds are wonderful. Concierge staff at the beach were so helpful. Food tips: Bocadito food truck tacos. The best. Lupita Lounge: sirloin steak is actually rib eye. Delicious El Mar: Breakfast, lunch and dinner all delicious La Isla: Excellent Risotto Bisou: Delicious breakfast buffet
Playa Mujeres Beach January 2026
Maggy, 7-night trip
Verified

10/10 Exceptional

Everything was excellent service, room
Reynaldo, 8-night trip
Verified

10/10 Exceptional

Everything was perfect !!!! The staff were amazing so nice loved it I would go back again
jconcepción, 5-night trip
Verified

10/10 Exceptional

Excelent Food , great staff
JOSE R, 5-night trip