Located in the business district, Qelqatani Hotel offers a warm welcome with a rooftop terrace and international cuisine at Kayra Pajcha restaurant. Enjoy high-speed WiFi, dry cleaning services, and relax with a coffee or cocktail at the coffee shop/cafe or bar while reading free newspapers. Previous guests praise the hotel's amenities.
Juliaca (JUL-Inca Manco Capac Intl.) - 67 min drive
Puno Station - 7 min walk
Paucarcolla Station - 27 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Ferry terminal shuttle (surcharge)
Restaurants
The Positive Bar - 2 min walk
La choza de Oscar - 2 min walk
Tulipan's Restaurant - 1 min walk
La Casona Restaurant - 2 min walk
Pizza Andina - 3 min walk
About this property
Qelqatani Hotel
Qelqatani Hotel features a rooftop terrace and puts you just a 5-minute drive from Lake Titicaca. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a snack bar/deli, and a terrace are other highlights.
At a glance
DONE
Hotel size
42 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 1:30 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
Ferry terminal shuttle*
DONE
Offsite
Area shuttle within 50 km*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
Meeting room
Computer station
Conference center (1292 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Spa services
Reception hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
First-run movies
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Rainfall showerhead
Bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Kayra Pajcha - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Optional extras
Airport shuttle service is offered for an extra charge of PEN 66.00 per person (roundtrip)
Ferry terminal shuttle and train station pick-up service is offered for an extra charge
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for PEN 70.00 per night
Rollaway beds are available for PEN 70.00 per night
Airport shuttle for children between the ages of 3 and 17 costs PEN 66.00 (roundtrip)
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20321945083
Also known as
Hotel Qelqatani
Qelqatani
Qelqatani Hotel
Qelqatani Hotel Puno
Qelqatani Puno
Qelqatani Hotel Puno
Qelqatani Hotel Hotel
Qelqatani Hotel Hotel Puno
Frequently asked questions
Does Qelqatani Hotel offer free cancellation for a full refund?
Yes, Qelqatani Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Qelqatani Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Qelqatani Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Qelqatani Hotel?
Yes, an airport shuttle is available. The charge is PEN 66.00 per person roundtrip.
What are the check-in and check-out times at Qelqatani Hotel?
Check-in start time: 1:30 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Qelqatani Hotel and nearby?
Qelqatani Hotel has spa services.
Are there restaurants at or near Qelqatani Hotel?
Yes, Kayra Pajcha offers international cuisine.
What's the area around Qelqatani Hotel like?
Qelqatani Hotel is in the heart of Puno, a short 7-minute walk from Puno Station and 4 minutes' walk from Puno Plaza de Armas.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very good, varied, and delicious. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Reviews
Verified
8/10 Very good
Jun 3, 2025
The hotel was a little dated but clean and spacious room and very good location for the main pedestrian area.
Julie
Julie, 2-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Good location . Clean room
Feng
Feng, 1-night trip
Verified
10/10 Exceptional
Mar 1, 2025
The hotel staff are very friendly and helpful. The location is very quiet and closed to town centre.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 11, 2024
Best in the town
Perfect hotel in a good location, good price and good quality.
Gokhan
Gokhan, 1-night trip
Verified
10/10 Exceptional
May 14, 2025
Excellent
Front super helpful. Location is great. Would stay again
Janette
Janette, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2024
very good unlimited breakfast
Daniela
Daniela, 1-night trip
Verified
10/10 Exceptional
May 12, 2024
Staff were very friendly and helpful . Room was just right for us.
Cindy
Cindy, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2024
The place was nice and clean and the staff were very friendly and helpful in organizing trasnportation and storing luggage.
Caleb
Caleb, 1-night trip
Verified
10/10 Exceptional
May 13, 2024
Great breakfast. Helpful staff. Ideal location.
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
May 3, 2025
Great value for the price. Overall the hotel is quite clean although I noticed some mold in the shower grout. Extremely helpful staff. Great location. Rooms over the street can be noisy.
Stuart
Stuart, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Clean, comfortable and safe. Friendly, helpful staff. Close to Plaza Mayor and main pedestrian shopping and dining. All the tours pick-up at this hotel.
Charles
Charles, 3-night trip
Verified
8/10 Very good
Apr 1, 2025
Excellent service, they change the towels every day although not necessary, friendly staff, big bathrooms, we just didn’t like the very old carpet in the room
Michael
Michael, 1-night trip
Verified
8/10 Very good
Jul 22, 2024
Comfortable rooms, excellent location.
My parents had a room where the shower did not get too hot, and overall I felt the rooms were slightly cold, even with the heater on (this was in the winter), but overall this was a very comfortable stay. The location in Puno was also very convenient, within steps of the main plaza and the shopping street. It was also a short walk to the train station and the edge of the water.
John
John, 3-night trip
Verified
6/10 Good
Apr 7, 2025
Hotel is good to stay for one night. Friendly and helpful staff. Breakfast was ok. Safe area walkable to the cathedral. Rooms need upgrades. Dirty carpet in the room with the stain.
Michael
Michael, 3-night trip
Verified
8/10 Very good
Feb 26, 2024
Nice location
The hotel was OK, a bit outdated. Front desk staff was amazing. Breakfast was one of the worst I've ever seen. But the kitchen staff was very friendly. Location is very good - a minute to the main plaza.
Natalia
Natalia, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2024
Helpful and friendly staff. It is about a 5-minute walk to Plaza De Armas. The heater works very well, and I love it. The bathtub /shower needs some updating. The caulking is coming off and needs some cleaning on the edges. Overall, it was an excellent hotel.
Maria Cristina
Maria Cristina, 2-night trip
Verified
8/10 Very good
Apr 30, 2024
Very friendly and helpful service, convenient location. The bed in my room was very uncomfortable and there was a lot of street noise, but I asked to switch rooms for the second night and though the room was smaller it was much quieter and the bed was very comfortable. Basic furniture and breakfast, motion-sensitive lights didn’t always work, but worth the very reasonable price.
Leslie
Leslie, 2-night trip
Verified
10/10 Exceptional
May 23, 2025
Great place to stay
Richard
Richard, 1-night trip
Verified
8/10 Very good
Feb 15, 2026
Nice staff
Reto
Reto, 1-night trip
Verified
2/10 Poor
Apr 11, 2026
Breakfast not very good. Room small and dirty rug.
Suzanne
Suzanne, 3-night trip
Verified
10/10 Exceptional
May 4, 2026
This is a traditional hotel, very clean, but hot water was not smoothly regulated. The water was shut down the very next day at 9 AM to fix the hot water issues. Then why I gave it a 5 stars rating? It is because of the staffs. From checking in, they were friendly and smiling, went out of their ways to help us finding our room. I was sick later that day and they asked how I was doing whenever they met me. When the water was shut, they carried two 5 gallons pails with water to our room. The staff made it like home. If we ever come back to Puno, this is where we will stay.
Hengli
Hengli, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2025
Great place
David Antonio
David Antonio, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Great place, very convenient, a bit of night life at the weekend, nothing too crazy though… would stay here again
mohamed
mohamed, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2024
Front desk was great
John
John, 2-night trip
Verified
10/10 Exceptional
May 23, 2025
Warm welcome
This hotel is really nice. The staff is friendly and helpful. Facilities are clean and modern.
I would recommend this place and even come back.