Does Suites Plaza Hotel & Wellness offer free cancellation for a full refund?

Yes, Suites Plaza Hotel & Wellness does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Suites Plaza Hotel & Wellness?

Yes, pets are welcome. There's a charge of EUR 16 per pet, per day. Food and water bowls are available.

Is parking offered on site at Suites Plaza Hotel & Wellness?

Yes. Self parking costs EUR 22 per day.

What are the check-in and check-out times at Suites Plaza Hotel & Wellness?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Suites Plaza Hotel & Wellness and nearby?

During the winter, enjoy nearby recreation like ice skating and snowmobiling, and return when the snow melts for fishing. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services.

Are there restaurants at or near Suites Plaza Hotel & Wellness?

Yes, there's an onsite restaurant.

What's the area around Suites Plaza Hotel & Wellness like?

Suites Plaza Hotel & Wellness is a short 6-minute walk from Pyrenees Andorra Shopping Centre and 3 minutes' walk from Placa del Poble.

Suites Plaza Hotel & Wellness, Andorra la Vella: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 15, 2025

The staff was very friendly and helpful. Great breakfast!

Kjeld, 1-night trip

10/10 Exceptional

Jul 6, 2025

All you need

Great service, good location, spacious rooms and very comfortable beds. Also pet friendly. Nice underground parking as well.

Jannicke-Marie, 3-night trip

10/10 Exceptional

Jun 2, 2025

Hotel was excellent the rooms were superb and the staff were very friendly and helpful from the Director to the bell boy

Lyndon, 1-night trip

10/10 Exceptional

Jun 4, 2025

Very well welcomed

Pierre, 1-night trip

8/10 Very good

Sep 14, 2024

Good location…nice breakfast

Sean, 1-night trip

10/10 Exceptional

Apr 19, 2024

Excellent location, nice and clean hotel

Muhammad, 2-night trip

10/10 Exceptional

Mar 15, 2025

Always excellent. Fab breakfast

Stuart, 1-night trip

8/10 Very good

Jun 28, 2025

Great property. One of our two rooms had good AC and the other did not. We were only there for two nights so it was OK. We opened the window at night to help cool the room. Everything else is great about the state, but it would’ve been nice if the second room would’ve had a that actually cooled the room

Matt, 2-night trip

10/10 Exceptional

Jun 26, 2024

Very friendly staff, clean property, close to shopping area

Kimberly, 2-night trip

10/10 Exceptional

Apr 8, 2025

Our favorite stay of our trip. The front desk clerk, Tomas, was a pleasure to chat with and so helpful. Thank you! The hotel manager went out of his way every day to make sure everything was great. The room was nice and all the staff was super attentive. Great location and garage parking available. We hope to return soon!

Aileen, 3-night trip

10/10 Exceptional

Oct 23, 2023

Nice staff, big room, good stay overall

Xueying, 1-night trip

10/10 Exceptional

Apr 27, 2024

Staff were super accommodating. I would stay here again

Rebecca, 2-night trip

10/10 Exceptional

Mar 17, 2024

Nice hotel, good location, clean room. Good breakfast.

Anne, 3-night trip

10/10 Exceptional

May 24, 2024

Excellent hotel with very nice staff. The room was spatious with a very comfortable bed. Garage in the lower floor of the building. The breakfast was outstanding, great variety, excellent prepared and very tasty!

Mario Johannes, 1-night trip

10/10 Exceptional

Mar 22, 2024

Comfortable

iban, 1-night trip

4/10 Fair

Jul 4, 2025

The hotel cannot be a 5 stars, maximum a 3 stars. The lobby and rooms decor are very poor and not luxurious. The A/C in my room was not working and they were unable to fix it! Was extremely hot and uncomfortable! The shower was not holding up and continuously flooded the floor. It took them few attempts to fix it. I wasn’t able to have dinner at the restaurant because I was told I needed reservation at least one day in advance! After all the inconveniences with A/C and shower they should at least find a table at the restaurant! Very poor customer service! Very stressful experience and not a comfortable place! I would like a refund or partial refund/credit. Thank you

Shower still leaking from the back after they fixed the position, as was not holding

Temperature inside the room at 27 centigrade because A/C not working and were unable to repair

MARIA, 3-night trip

10/10 Exceptional

Apr 8, 2025

The front desk was great. We checked in last minute and asked for toiletries. They brought them up. The room was so spacious. The bathroom was huge with amenities. Shower, tub, robe snd slippers. Snacks to purchase. Complimentary water. The bed was super comfortable. Lovely pillows. Very relaxing stay. We awoke to snow. Which wonderful to see. We went to breakfast. Which was adequate and enough to eat. Great selection. The general manager was very nice and came around to the tables. Even refilled our coffee if necessary. Parking extra and in the underground. We would come again. Checking in and out is easy. A beautiful place to stay. I highly recommend it. Staff is very nice and cordial

Valerie, 1-night trip

10/10 Exceptional

Apr 19, 2024

Nice hotel centrally located

The room was okay but it's beginning to show some age. It's allegedly a five star but my opinion is that is more like 4 stars. The front desk persons were amazing and helpful. It is centrally located and within walking distance of anything in the center of town. We had no issues with the wi-fi and the parking garage was pretty convenient. I would stay again.

Victor M., 3-night trip

4/10 Fair

Aug 22, 2024

Rooms very tired and dirty

Hotel from receiotiijnkooks very nice, room was very old and could have done with a good clean, as was very dirty. Reception very slow, huge queue and only 1 person for check out. Don’t get excited by the Tesla destination, only the home slow charger and two of them, but as soon as you have a car in them they are there all night, was a nightmare trying to find someplace to charge. Stayed In a few hotels in Andorra, and this would be the last one I would stay in now.

Graeme, 1-night trip

10/10 Exceptional

Sep 22, 2025

Accueil très lent et non chaland Propreté limité

Frédéric, 1-night trip

8/10 Very good

Sep 16, 2025

Annick, 2-night trip

10/10 Exceptional

Sep 14, 2025

Giovanni, 3-night trip

4/10 Fair

Aug 31, 2025

No pone que hay que reservar para ir a la piscina,no pone que solo es una hora,no hay sábanas para el sofá cama,nos levantaron a las 7,30 de la mañana para hacer la habitación.Lo mejor el personal que hay en el spa.

Ivan, 1-night trip

6/10 Good

Aug 28, 2025

Un cuatro estrellas, y gracias.

No hay servicio de habitaciones. Dudo de qué sea un cinco estrellas como anuncian.

1-night trip

8/10 Very good

Aug 27, 2025

Non ci tornerei

Non è un 5 stelle. Ex struttura Holliday e si vede. Datata, necessita di manutenzione importante. Abbiamo soggiornato in una jr suite. Personale sufficientemente professionale ma non certo affabile, mai un sorriso o un cenno cortese. Forse perché non abbiamo prenotato sul loro sito ma tramite hotel.com? Ad ogni modo, prenotato per l’accesso alla Spa, non avevamo accappatoi in stanza (no comment) e alla spa non c’era nessun incaricato cui poter chiedere alcunché. Siamo comunque scesi, in “abiti civili”. Vista la quantità di persone stipate, mi chiedo a che servisse la prenotazione. Colazione a buffet buona ma non certo all’altezza di un 5 stelle. Unica nota positiva, due letti matrimoniali molto ampi e comodi. Posto moto in garage a pagamento ma comodo

Sonia, 2-night trip

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