The hotel needs some updates.
Here is the good. The room was nice and cold. If you have ever been in Texas heat, then you will appreciate the coolness of a room. It was a clean room with plenty of towels. Breakfast was good, but please get regular syrup. I like all my calories and will diet at home. No sugar free syrup at all, please.
Now the bad. The elevator was broken and the ice machine on the 3rd floor did not work. It was a hassle walking the stairs every day for our stay. The hot water did not heat up properly. The most frustrating part was the check-in. The young lady could not access the system to check anyone in until the next person on shift came in, who was late by 30 minutes.
It was not cool waiting almost 6 hours to check in at almost midnight. Management needs to be accountable for not answering employees and only having 1 person on duty.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 26 日
The area that this hotel was located was not a nice area at all. Everything was run down and just didn’t seem safe. The pillows were all run down as well. I asked for another pillow, hoping for something more comfortable because I could not sleep on those pillows. They said they do not have extra pillows…….like seriously???? We ended up leaving a day early and never got a refund
Loretta
Loretta,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
Anthony
Anthony,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Ruby
Ruby,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 4 日
Elevator was broken.
My concern was that the elevator, the one elevator they had was down. Have lots of luggage that should not be hauled ups and down stairs. Elevators are essential to hotels. Also they only had one working ice machine. Which was on the second floor. Besides the elevator being down, everything else was fine.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
We'll Be Back!
It was peaceful and the staff was friendly!
Adam
Adam,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
It was just 2qnt i needed. Happy
Cynthia
Cynthia,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
Outside the property it’s not very nice but the hotel is gated so made it safer. The room was clean
rogelio
rogelio,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Muy buen lugar, recomendable, limpio y buena atención
Jairo Antonio
Jairo Antonio,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
haibin
haibin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Phillp
Phillp,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
Terecia
Terecia,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
The front desk is rude and don’t answer the phone
Jamie
Jamie,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 11 日
.
Martin
Martin,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 6 日
Was ok.
Was an ok stay. Had to ask for an extra blanket, the pillows were not standard pillows (very hard decor pillows), no hair dryer and my keys kept needing to be reset. Breakfast was okay for options. No real dog rest area so the patch of grass that was there was very overused and not maintained. The pool wasn't open. I slept ok.
Maria
Maria,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Workers were alert and had great customer service and breakfast was wonderful along with clean rooms