This property is conveniently located to the underground which is nice going to and from the airport. The staff was friendly and helped meet our every need.
A staff member will call to confirm your reservation before arrival which is nice. I was told we would be able to check in a little early,only to find that we could not. The hotel will hold your bags if you arrive prior to check in.
I thought the property was nice, however, there were stains on the carpet, a light switch didn't really work, and the furniture was a bit worn. The beds were comfortable and there was daily cleaning of the room. Overall, it was a good experience and I would recommend this hotel to those traveling to London, even though the price point is on the higher end.