可以免费取消我在暗礁酒店的预订并获得全额退款吗？

是的，暗礁酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

暗礁酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

暗礁酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 KES 2500。

何时可在暗礁酒店办理入住和退房？

开始办理入住：12:00；停止办理入住：不限时间。退房时间为 10:00。提供无接触办理入住服务。

在暗礁酒店及其附近有什么游览观光项目？

附近的玩乐活动包括帆船运动、水肺潜水和滑水。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如游乐厅/游戏室和花园。

暗礁酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

暗礁酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

暗礁酒店周边区域环境如何？

从暗礁酒店仅需14 分钟步行可至城市购物中心，15 分钟步行可至哈勒公园。

蒙巴萨暗礁酒店住宿优惠| Hotels.com 好订网

Q: 暗礁酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 暗礁酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

Q: 暗礁酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

4/10 尚可

2025 年 9 月 22 日

Totally decadent, rooms are extremely noisy, slamming the doors all night through because the doors can close easily, total nightmare at night if you care of resting. Decadent room with a shower not even working properly.

Valerio，1 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 7 日

Teresa，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 6 日

Amazing stay and beautiful hotel!

Reef Hotel is a fantastic place to stay—truly a super hotel in a stunning location. It’s set right on the ocean, with its own deck chairs in the resort with a small path down to the public beach, making it perfect for relaxing by the water. Our room was excellent—spacious, well-equipped, and everything worked perfectly. We had constant hot water, a working fridge and safe, excellent air conditioning, and a lovely balcony to enjoy the view. The hotel also felt very sustainable and blended beautifully into the local surroundings. One of the standout features was the variety of eating and drinking options—two restaurants, several bars, and even a club, offering something for every mood and time of day. We also felt very safe during our stay; security was clearly a priority, with a guard even watching over guests' belongings while swimming. The only downside was a lack of communication and coordination between different parts of the hotel, which led to a few minor inconveniences. However, this didn’t take away from what was otherwise a really enjoyable and memorable stay.

Our bedroom - one huge double bed and a single bed

This is the huge double bed with a lovely towel design

The view from the deck chairs above the beaches

Teresa，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 30 日

Suleiman，1 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 6 月 21 日

las fotos de la publicidad no reflejan la realidad las habitaciones son horribles del año 1972 sin reformar no hay ascensor la playa sucia en general todo viejo nada recomendable

THOMAS KLAUS，10 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 12 日

Hotel roof leaks in lobby as very old building that cou

Lennie，2 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 3 月 28 日

Gavril，2 晚行程

Orbitz真实住客点评

8/10 很好

2025 年 3 月 24 日

God service fra hotell prsonalet

Kåre，5 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 2 月 2 日

Nothing in the bathroom work.I had to become a plumber in order to us the bathroom. The food was overpriced The bedroom was very uncomfortable for me get a goodnights rest. Everything in the room was very old and out of date. Even the TV refuses to respond.

Michael，2 晚行程

Expedia真实住客点评

6/10 好

2024 年 11 月 25 日

1.Like....the external environment was good. 2.The rooms needs retouch.They are currently in bad state.

JAMES，4 晚行程

Expedia真实住客点评

8/10 很好

2024 年 8 月 4 日

Good customer Service

hafswa，2 晚行程

Expedia真实住客点评

8/10 很好

2024 年 3 月 3 日

Authentic Swahili experience.

What's there to say about a hotel started in 1972? If you're looking for modern amenities, you won't find it here. If you're looking for a time capsule of Swahili culture, you will find it here. Rooms have AC, a 3 pools were excellent, ocean view was excellent as well. Breakfast was authentically Swahili with really good mahamris.

Dennis，3 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2024 年 1 月 24 日

Tshepo，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 1 月 11 日

Good Option

Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!

Michael，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 11 月 16 日

This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included.

Sharleen，2 晚家庭旅行

Expedia真实住客点评

2/10 很差

2023 年 11 月 13 日

2 star hotel

Photo of the property needs to be updated because everything is old. Also the room’s toilet has bad odor coming from the sink. Break fast lack variety and cleanliness . Terrible experience!!!

Tesfa，1 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 3 月 30 日

I am a repeat customer that stayed here for weeks at the time. It is not too bad. The rooms need a lot. The entire place need a renovation. The landscape is poorly maintained. The water in the pool smells like birds feathers. The food is good. Compared to similar places is even better. The all inclusive is a joke. While bottled beer and some bottle sodas are included, bottled water is not. I just don't get it! Maybe I am not too smart! At the restaurant they charge you for the free bottle water they put in the rooms unless they serve it by the glass (and the glasses do not look too clean, I doubt that the hotel has a commercial steam dishwasher). The good news is that you can buy good bottled water (Keringet) from the gift shop. The bottled water they put in rooms (Aquelle) does not taste good. The people are nice yet they are properly trained how to explain all inclusive customers why bottled water is not included but bottled sodas are!

Gavril，1 晚结伴旅行

Orbitz真实住客点评

6/10 好

2022 年 9 月 16 日

Great beach location. Good service

PETER，3 晚行程

Expedia真实住客点评

6/10 好

2022 年 7 月 14 日

Warda，6 晚行程

Expedia真实住客点评

6/10 好

2022 年 1 月 17 日

Jeremiah，1 晚行程

Hotels.com真实住客点评

2/10 很差

2022 年 1 月 15 日

Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers.

Robert，14 晚浪漫旅行

Ebookers真实住客点评

6/10 好

2022 年 1 月 6 日

Tyson，1 晚行程

Expedia真实住客点评

8/10 很好

2021 年 11 月 24 日

Gòod view of ocean, very good gardens and friendly staffing team

pradeep，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2021 年 11 月 21 日

The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.

Okumu，3 晚行程

Expedia真实住客点评

8/10 很好

2021 年 9 月 13 日

Good value

Good value for the money

Tony，1 晚结伴旅行

Hotels.com真实住客点评

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常见问题

可以免费取消我在暗礁酒店的预订并获得全额退款吗？

暗礁酒店有游泳池吗？

暗礁酒店是否允许携带宠物入住？

暗礁酒店是否有停车场？

暗礁酒店提供机场接驳班车吗？

何时可在暗礁酒店办理入住和退房？

在暗礁酒店及其附近有什么游览观光项目？

暗礁酒店店内或附近是否有餐厅？

暗礁酒店配备任何户外私人空间吗?