Absolutely terrible, very surprised that Expedia rated this a four star. Expedia - please review this. Hotel was well placed, walkable to good interest points.
Staff very not helpful, they did not help with basic questions. Property is very dated. Room keys were a big issue, we were only given one room key per room despite booking 2 triple rooms. Were told that we had to manage the one key between occupants! Also tried to change us for another key to use! Asked for use of an umbrella, told they had one but it was broken! No English tv channels, but they insisted there were but then wouldn't help us. When we tried to contact them after our stay to discuss with management the issues we had, we were told to message their main inbox where messages are filtered! The list goes on unfortunately.