Nestled in the heart of Citta Bassa, Hotel Cappello D'Oro, BW Signature Collection is a haven for relaxation. Unwind at the onsite spa or bask in the sun on the picturesque terrace and enjoy a meal at Bistrot Del Moro. With free WiFi and helpful staff, your stay will be nothing short of unforgettable.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Spa
Pet friendly
Parking available
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Fitness center
Self parking
Room service
24-hour business center
Business center
Terrace
24-hour front desk
Air conditioning
For families (6)
Children stay free
Cribs/infant beds (surcharge)
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
The current price is CNY926
CNY926
CNY1,083 total
includes taxes & fees
Jun 2 - Jun 3
Why we love this property
Work and play in style
Situated in the city center, this hotel offers a 24-hour business center, meeting room, and full-service spa. Concierge services and a gym await.
Culinary delights
A hotel restaurant and a bar present flavorful options throughout the day. The buffet breakfast starts mornings with a tasty spread.
Spa and wellness
The full-service spa at this hotel soothes with daily treatments. A fitness room and sauna complete the wellness experience.
Centro Congressi Giovanni XXIII - 5 min walk - 0.4 km
Basilica di Santa Maria Maggiore - 20 min walk - 1.6 km
Piazza Vecchia - 7 min drive - 2.5 km
Getting around
Bergamo Orio al Serio Airport (BGY) - 13 min drive
Linate Airport (LIN) - 38 min drive
Milan Malpensa Airport (MXP) - 71 min drive
Parma Airport (PMF) - 104 min drive
Bergamo Station - 7 min walk
Levate Station - 11 min drive
Bergamo Alta Funicular - 12 min walk
Restaurants
‪L'antica Pizzeria Da Michele - ‬2 min walk
‪Balzer - ‬3 min walk
‪Caffè del Colleoni - ‬3 min walk
‪Mic Ramen - ‬2 min walk
‪Osteria Del Valenti - ‬1 min walk
About this property
Hotel Cappello D'Oro, BW Signature Collection
At Hotel Cappello D'Oro, BW Signature Collection, you'll be within a 15-minute drive of Leolandia. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
84 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls and litter boxes available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 22 per day)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Art supplies
Children's books
Baby bath
Changing table
Bed rails
Stroller
What to do
Discount at nearby fitness center
Bicycle rentals nearby
Golfing nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (431 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Safe-deposit box at front desk
Terrace
Fitness center
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Cappello d'Oro. The spa is equipped with a sauna. The spa is open daily.
Dining
Bistrot Del Moro - Onsite bistro.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 7.00 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Children & extra beds
Cribs/infant beds are available for EUR 15 per stay
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per stay
Parking
Self parking costs EUR 22 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT016024A12V4DQJPJ
National rating
This property has received its official star rating from the local rating authority.
Also known as
Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro
Frequently asked questions
Are pets allowed at Hotel Cappello D'Oro, BW Signature Collection?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Hotel Cappello D'Oro, BW Signature Collection?
Yes. Self parking costs EUR 22 per day.
What are the check-in and check-out times at Hotel Cappello D'Oro, BW Signature Collection?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Cappello D'Oro, BW Signature Collection and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and spa services.
Are there restaurants at or near Hotel Cappello D'Oro, BW Signature Collection?
Yes, there's an onsite restaurant, Bistrot Del Moro.
What's the area around Hotel Cappello D'Oro, BW Signature Collection like?
Hotel Cappello D'Oro, BW Signature Collection is in Citta Bassa, a short 7-minute walk from Bergamo Station and 3 minutes' walk from Via XX Settembre.
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Reviews
Hotel Cappello D'Oro, BW Signature Collection Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a wide selection and great value. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Breakfast
Room
Service staff
Train station
Lobby
Bed
Parking
Reviews
Verified
10/10 Exceptional
Feb 5, 2026
Spacious room and very clean, hotel located very close to train&bus station. Great breakfast
Vlad
Vlad, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Had a great stay. Good location just steps from the train station, en route to the high city (whether you plan to get there by foot or funicular). Friendly multilingual staff.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Excellent location friendly staff
Sergio
Sergio, 2-night trip
Verified
10/10 Exceptional
Apr 9, 2025
Great location, great service, great breakfast and super location!
Oliver
Oliver, 5-night trip
Verified
10/10 Exceptional
Oct 22, 2025
The hotel is very well situated for public transport and walking to various destinations. Close to Bars and Restaurants also.
Kevin
Kevin, 4-night trip
Verified
10/10 Exceptional
May 27, 2025
Staff we great , breakfast very good and location first class
gavin robertson
gavin robertson, 6-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Excellent location and service the whole staff
Mouawia
Mouawia, 8-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Bergamo is an excellent pre Christmas destination and this hotel has a fantastic location.
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
Sep 7, 2024
Hotel situated in the central part of Bergamo, walking distance to everywhere!!! Friendly and helpful staff, delicious breakfast, comfy beds !!!
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Sep 12, 2023
great location near the train station and walking distance to the funicular. good breakfast too.
Noor
Noor, 1-night trip
Verified
10/10 Exceptional
Jul 18, 2024
Well kept and perfectly located hotel
Well kept and perfectly located hotel at the end of the man shopping street with short way to the city's main square.
Rune
Rune, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Excelent Hotel.
This hotel was in the totally ideal place in Bergamo. A short walk from the railway station and another short walk into town. It was really well appointed with fantastic modern room, fully working air conditioning and fridge in the room. The breakfast was great.
Lewis
Lewis, 3-night trip
Verified
8/10 Very good
Jun 27, 2024
Good hotel in the town center
A pretty clean and pleasant hotel right in the middle of things.
Beds were quite firm (which I like) and staff were very friendly.
Arvid
Arvid, 2-night trip
Verified
10/10 Exceptional
Nov 29, 2023
The location is perfect close to train station, walkable to the lower city centre or transportation to higher city
Staff is very helpful and pleasant, room was very clean and breakfast was good with a good variety.
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Excellent hotel in good location
Excellent hotel and location. Well worth its 4 stars. Rooms luxurious and breakfast was delicious. Thank you so much.
Sean
Sean, 4-night trip
Verified
10/10 Exceptional
Dec 6, 2023
Fantastic!
Great place - perfect location!
Kevin
Kevin, 1-night trip
Verified
8/10 Very good
Oct 5, 2024
Two Days in Bergamo
Service was excelĺent.Hotel is in great location to get to all sites.
Tony
Tony, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2024
Slightly old rooms but very clean and perfect in every other way for my one night stay in Bergamo.
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2024
Great hotel in Bergamo
Excellent location near central station and excellent breakfast. Excellent service as well. Thanks a lot!!
Very clean. The staff were very approachable and helpful. Amenities and transport close by. Excellent to explore the city and wider area
Brian
Brian, 7-night trip
Verified
10/10 Exceptional
Apr 7, 2025
We shared a Triple Room which was large and overlooked the street. The beds and pillows were very comfortable. The staff were really pleasant and helpful. Breakfast was very good value with a wide selection. The bus from/to the airport is outside the hotel. There are plenty of places to eat in the area, and the city is very walkable from the hotel. We would happily stay here again.
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
Nov 5, 2024
It was nice and clean, the staff were polite and helpful. Happy for me to leave my bag while i explored the town. Breakfast was nice.
No complaints at all.
Rory
Rory, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2024
First time visit to Bergamo
This hotel is located at 10min walk from the train station. Just across the road is a bus to go up to la citta’ alta.
Staff, ALL very friendly and helpful…
Joseph
Joseph, 5-night trip
Verified
10/10 Exceptional
Oct 3, 2023
We both commented on how well maintained and clean the hotel was. It was central and easy to get to from the airport and back, and a good base for both Citte Alta and Basa. When we return to Bergamo, we will likely use this hotel again