Immerse yourself in the upscale charm of Hotel Excelsior San Marco, nestled in Citta Bassa. Tee off on the 9-hole golf course, savor international cuisine at Roof Garden Restaurant or unwind with a drink at the bar. Guests rave about the breakfast and helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pet friendly
Free WiFi
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Fitness center
Self parking
Room service
Business center
24-hour front desk
Computer station
Front-desk safe
Snack bar/deli
ATM/banking services
Conference space
Feel at home (6)
Cable/satellite TV service
Daily housekeeping
Blackout drapes/curtains
Laundry service
Elevator
Minibar
The current price is CNY933
CNY933
CNY1,092 total
includes taxes & fees
Jun 2 - Jun 3
Why we love this property
Work, play, succeed
Located in the city center, this hotel offers a business center and in-room computer stations. After work, enjoy the gym, bar, and nearby golf options.
Culinary delights
This hotel offers a restaurant featuring international cuisine and a bar for evening drinks. Guests can fuel up with the complimentary buffet breakfast.
Basilica di Santa Maria Maggiore - 13 min walk - 1.1 km
Piazza Vecchia - 14 min walk - 1.2 km
Getting around
Bergamo Orio al Serio Airport (BGY) - 9 min drive
Linate Airport (LIN) - 39 min drive
Bergamo Alta Funicular - 5 min walk
Levate Station - 12 min drive
Bergamo Station - 14 min walk
Restaurants
Balzer - 6 min walk
T-Bakery - 4 min walk
Caffè del Colleoni - 5 min walk
Gino Sorbillo Pizzeria - 7 min walk
A.I. Giardini San Marco - 2 min walk
About this property
Hotel Excelsior San Marco
Hotel Excelsior San Marco puts you within a 15-minute drive of Leolandia. Guests can visit the fitness center for a workout or grab a bite to eat at Roof Garden Restaurant, which serves international cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
155 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
DONE
Pets
Pets stay free (dogs and cats only, 1 total, up to 55 lbs per pet)
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 25 per night)
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Roof Garden Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 7.00 percent will be charged
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from August 1 2026 to August 30 2026 (dates subject to change):
Business center
Dining venue(s)
Meeting facilities
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
All guests must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered self parking costs EUR 25 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the hot tub
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005
National rating
This property has received its official star rating from the local rating authority.
Also known as
Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo
Frequently asked questions
Does Hotel Excelsior San Marco offer free cancellation for a full refund?
Yes, Hotel Excelsior San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior San Marco?
Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 55 lbs per pet. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Excelsior San Marco?
Yes. Self parking costs EUR 25 per night.
What are the check-in and check-out times at Hotel Excelsior San Marco?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Excelsior San Marco and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Hotel Excelsior San Marco also has a fitness center.
Are there restaurants at or near Hotel Excelsior San Marco?
Yes, Roof Garden Restaurant offers international cuisine. The dining venue will be unavailable from August 1 2026 to August 30 2026 (dates subject to change).
What's the area around Hotel Excelsior San Marco like?
Hotel Excelsior San Marco is in Citta Bassa, a short 5-minute walk from Bergamo Alta Funicular and 7 minutes' walk from Largo Porta Nuova. Travelers say that the hotel is in a great location.
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Reviews
Hotel Excelsior San Marco Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.8
Amenities
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great, abundant in choice, and staff were friendly and accommodating. (69 reviews)
Air conditioning worked well, keeping rooms cool and comfortable even in the hottest days. (9 reviews)
Parking was convenient and efficiently managed with helpful attendants. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
Bed
Restaurant
Old town
Train station
Food
Cities
Reviews
Verified
10/10 Exceptional
Apr 13, 2026
Lovely hotel in Bergamot. Excellent location for sightseeing and wandering around. Staff are very pleasant and professional. Great breakfast and well-appointed rooms.
Michel
Michel, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2026
Good hotel staff excellent
Philip
Philip, 2-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Great location to go into Citta Alta, and also close to restaurants and shops, highly recommend
Alex
Alex, 3-night trip
Verified
8/10 Very good
Mar 22, 2026
Excellent stay, good location.
Lovely breakfast and friendly staff.
The room was clean, a little small but the balcony was an added bonus
Neil
Neil, 2-night trip
Verified
6/10 Good
May 19, 2026
Breakfast Good
Rooms dated - odor from bathroom
Gregory
Gregory, 2-night trip
Verified
8/10 Very good
Apr 7, 2026
Great breakfast options. Big clean room. Close to everything.
Kelly
Kelly, 1-night trip
Verified
8/10 Very good
Dec 3, 2025
Very good hotel in a very good location.
Alex
Alex, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Great location, comfortable beds & very good breakfast
Angela
Angela, 3-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Excellent hotel rooms just need an update
Gary
Gary, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Excellent hotel set in quiet neighbourhood. Easy to get about thanks to excellent transport links. Lots of options for food within 10 min walk. Hotel itself very clean and well presented, room tidy and neat with shower and basin and good bed.
Matthew
Matthew, 2-night trip
Verified
8/10 Very good
Jul 26, 2025
Good location, breakfast excellent
Barry
Barry, 7-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Clean room and very friendly staff
James
James, 2-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Great location ! Spacious room clean bathroom , very friendly staff
Rogelio
Rogelio, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Good place everything was nice the staff is very friendly! 😊
Elena
Elena, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Staff very helpful
Jackie
Jackie, 3-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Excellent hotel in good location
Lesley
Lesley, 2-night trip
Verified
8/10 Very good
Jan 12, 2026
The room was very nice, clean and quiet and the bed very comfortable. The hotel was in a great location very near to the fernicular up to the old town but also not too far from the train station. Great hotel and great stay. Would have been better if the restaurant was open and the bar area was a bit more welcoming
Keith
Keith, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Great restaurant
Aldo
Aldo, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
I loved the quietness of the room, friendly and kind staff and 'handymen' who helped me with the fridge and electrical connection.
Dr. M.P.
Dr. M.P., 3-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Excellent Hotel, good location close to Funicular. On bus route from airport 15 to 20 mins. Varied buffet breakfast.
richard
richard, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Very nice for our overnight stay staff professional and helpful and standard of accomodation high
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Comfortable, clean, well run hotel in an ideal location for visiting beautiful Bergamo and the Donizetti theater. Helpful and polite staff.
Alex
Alex, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2025
Great Hotel
This a great hotel on a great location. I have stayed there before and highly recommend ot
Clare
Clare, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Excellent location, hotel was lovely, room was great as was breakfast. All staff we encountered were very nice, friendly and helpful. We would definitely recommend and we look forward to visiting again