Does LH Grand Hotel Hermitage offer free cancellation for a full refund?

Yes, LH Grand Hotel Hermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at LH Grand Hotel Hermitage?

Yes. Self parking costs EUR 20 per day.

Is airport shuttle service offered by LH Grand Hotel Hermitage?

Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one way.

What are the check-in and check-out times at LH Grand Hotel Hermitage?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at LH Grand Hotel Hermitage and nearby?

LH Grand Hotel Hermitage has a fitness center and a garden.

Are there restaurants at or near LH Grand Hotel Hermitage?

Yes, there's an onsite restaurant.

What's the area around LH Grand Hotel Hermitage like?

LH Grand Hotel Hermitage is a short 8-minute walk from Rome Acqua Acetosa Station and 9 minutes' walk from Tiber River.

LH Grand Hotel Hermitage, Rome: Hotel Reviews, Rooms & Prices

2/10 Poor

Nov 3, 2021

NO WATER!! OLD FIXTURES, WHEN WATER COMES WITH A TRICKLE YOU CAN BARELY SHOWER, NO HOT WATER, WILL CHARGE FOR BREAKFAST, TORN DRAPES, DIRTY ROOMS, FILTHY PLACE AND WE ARE SUPRISED THAT THE CITY LETS THIS PLACE OPERATE!! It’s definitely NOT a 4 star hotel, NO PARKING, WiFi only works in the lobby area!! Crazy worst experience ever!! I travel a lot and this is not even worth a 1 star

mathew, 4-night trip

2/10 Poor

Nov 2, 2021

Caldaia spenta (ho dovuto chiedere x fare doccia) camera gelida (e d inverno ?) interruttori mal funzionanti ( ho svitato lampadine) polvere ( pantofole a dimostrarlo)...togliete 2 stelle anche 2 e 1/2

Adriana, 1-night trip

4/10 Fair

Nov 2, 2021

DONT DO IT TO YOURSELF

not working wifi, in the morning I had to wait like 10 minutes to get warm water in shower, otherwise it was cold AF, there was mildew in bathroom, breakfast very, very poor, not working heating, broken door... I booked because there was nothing left due to my last minute decision, but it was a huge mistake....

Jan, 4-night trip

4/10 Fair

Nov 1, 2021

La camera era sporca come pure il bagno e al mattino non usciva acqua dai rubinetti e dalla doccia. Servizio scadente e pochi sorrisi

Luca, 1-night trip

6/10 Good

Oct 30, 2021

Per un 4 stelle mi aspettavo qualcosa in più. Per l’acqua calda in camera attesa di 10 minuti lasciando scorrere l’acqua. Pulizia della camera buona. Accoglienza buona.

Renato, 3-night trip

4/10 Fair

Oct 21, 2021

Unico lato positivo è la vicinanza all’Auditorimu della musica. Lati negativi tanti: camera sporca con polvere evidente ovunque e quindi sicuramente non sanificata, cavi elettrici scoperti, prese elettriche rotte con cavi che fuoriuscivano, lenzuola bucate, scarico del wc rotto quindi il giorno dopo siamo andati in un bagno di un’altra stanza, rubinetto del bidè che perdeva acqua in continuazione, tubo doccia ossidato perché molto vecchio e muro rotto al lato della doccia quindi fuoriusciva acqua tanto da creare pozzanghere nel bagno, carta parati staccata in vari punti della camera, battiscopa mancante in alcuni punti, colazione scarsissima, bar della reception con scaffali completamente vuoti, nella descrizione c’è segnalato il parcheggio che non c’è e quindi abbiamo pagato il parcheggio ogni giorno. Direi che è stato un soggiorno da dimenticare. Mai più!!!

Adriana, 3-night trip

4/10 Fair

Oct 3, 2021

Struttura e servizi da 3 stelle, non 4.

Pål, 1-night trip

4/10 Fair

Sep 25, 2021

DA NON TORNARE

Antonella, 1-night trip

2/10 Poor

Sep 23, 2021

Horrible à tous les niveaux

Alain, 7-night trip

4/10 Fair

Feb 18, 2020

Letto scomodo. Reception arrivo non molto cort tese

1-night trip

2/10 Poor

Feb 8, 2020

not good hotel

First on the room wasn’t broke shower,second very bad staff in the reception,they didn’t take responsibility for anything,speak not so good English ,plus the are very speak not good with you ,the are not smily....at the room you don’t have internet,you need to pay ,second when you finish with payment,the as you pay more for every night per person 6 Evro ... so we never come back on 4 start hotel, I can tell that even on hostel it’s more nice than there ,plays look like that it’s not clean and with out many years renovating...please look for staff ho work on reception ,because it’s also very important

Darja, 2-night trip

2/10 Poor

Jan 29, 2020

da evitare assolutamente

Krystyna Brygida, 1-night trip

4/10 Fair

Nov 1, 2019

Avendo gia soggiornato in passato, ho trovato la struttura molto peggiorata e decadente. Di certo non da 4 stelle: porta della camera che a malapena si chiudeva, mobilio vecchio, carta scrostata e, cosa assurda, senza acqua calda x un guasto improvviso che peró si protraeva da diverso tempo. Poi, cosa che non mi era mai capitata, mi entra in camera un altro cliente a cui era stata assegnata la mia stessa camera, con grande stupore e disappunto di entrambi. Buona la colazione, una delle poche cose che si salva! Meno male che almeno la tassa di soggiorno non mi è stata fatta pagare.

2-night trip

8/10 Very good

Oct 31, 2019

Struttura un po’ datata ( peccato ) necessiterebbe di qualche ritocco . Camera molto grande , pulitissima , bagno spazioso . Personale molto gentile , allegro è disponibile

1-night trip

2/10 Poor

Oct 28, 2019

I will never go back to this place. It was such a horrible experience. Staff are not helpful and friendly. No good customer service. Definitely not a place to feel comfortable.

4-night trip

6/10 Good

Oct 19, 2019

The hotel was a little out of the way, Coates in what appeared to be a middle class residential section of Rome. It was hard to get Uber and it wasn’t a metro station. My room had lukewarm water for the shower and when I asked to h hangs rooms, I was told that someone would come within the hour to fix it. They never came. Also there was mold in the shower grout/tile as well.

2-night trip

8/10 Very good

Oct 18, 2019

Good Breakfast Good Coffee Service. Staff very attentive at Breakfast

2-night trip

6/10 Good

Oct 15, 2019

Gran posizione però è davvero un gran peccato che non venga rinnovato perché la struttura è molto vecchia.Posizione,prezzo e colazione ok.

Gabriele, 3-night trip

2/10 Poor

Oct 11, 2019

No amenities, poor internet, tiny beds, no heater. This hotel should have been rated 2 star at most.

Jackie, 3-night trip

2/10 Poor

Oct 10, 2019

Da abbattere e ricostruire di sana pianta. Una delusione.

3-night trip

6/10 Good

Oct 6, 2019

The blonde old crone who checks in was awful and accused me of smoking in my room (UNTRUE) when I complained about the AC. She then offered me another room when I showed her my nicotine patch (she had seem me smoking outside earlier). The AC made noise but no cooling or fan detected. The other staff were extremely nice. The bathroom was a marble death trap with no grab bars. I didn't plan well when I booked this hotel; it's WAY far on the edge of Rome. If you want isolation and it isn't HOT, it's fine. Again, the desk staff were extremely nice and the lobby was well cooled. Don't be fooled by that.

Suzysez, 7-night trip

2/10 Poor

Aug 29, 2019

This place is a joke , old hotel in terribly need of improvement . You can rate it 2 star if you feel generous but no . Better sleep on the street honestly or pay 30 , 40 extra euros and get a decent hotel . Good location but that's all . Everything is in bad shape ....walls are coming apart , mattress with springs coming out , dripping water and the worst of all in our room was the noise the phone was making every time the neighbors were flashing the toilet

Alex, 2-night trip

4/10 Fair

Aug 26, 2019

Some investment could transform this hotel to what was its apparent former grandeur however, it has become rather rundown, shabby and quite frankly poorly maintained and dirty. We had to change rooms as my son had been bitten all over his legs in bed on the first night. The air con blew out dust causing us all some breathing difficulties and so remained off most of the time. On another day my son and wife became trapped in the room as the door handle mechanism was faulty. The auxiliary staff seemed overworked and tired and some of the reception staff seemed disinterested and bored with the exception of one who was on duty in the morning and was pleasant enough. The final straw came on the final day just as we were about to leave; whilst waiting with our baggage in reception, one of our suitcases fell into a plinth with a pottery bust on top, breaking said bust. Aghast at this, we were very apologetic. The receptionist said he would have to phone his manager and returned to inform us we would have to pay 100 Euro's. When I informed him we had no cash and offered him a card payment, he instructed me to go to a ATM and withdraw the cash. As we were about to be picked up to return to the airport and still embarrassed by the incident, I naively obliged. It was only later I realised they would have been insured and I had been hasty in paying the money. Rome is an incredible and beautiful destination, the hotel and air travel rather spoiled the rest of the experience.

5-night trip

4/10 Fair

Aug 26, 2019

You can imagine that years ago it would of been a beautiful hotel but it was run down many things broken and damaged not been looked after very well very dirty a hole in the bathroom floor damp throughout the room and bathroom out of date products in mini fridge lids rusty wardrobe had masking tape to keep the rail up no hangers the door looked like had been broken into many times holes in bedsheets skirting board not attached handles missing on draws no WiFi no bar ever open didn’t go for breakfast due to cleanliness of hotel we did complain to Expedia as they recommend hotel and we wanted to be moved however they alerted the hotel and from there was very awkward with hotel staff

3-night trip

6/10 Good

Aug 20, 2019

Ten hotel zasługiwał z pewnością na 4* ale lata temu. Czas się tam zatrzymał i niestety na tą chwilę jest kiepsko. Obsługa bardzo miła i pomocna, nawet bez problemu zmienili nam pokój. Klimatyzacja śmierdzi grzybem, łazienki może i sprzątane ale już zaniedbane. Stare windy, które potrafią stanąć w trakcie jazdy i straszyć. Jedyne plusy to taras na dachu i ładna okolica, przystanek autobusu blisko hotelu. Śniadania kontynentalne skromne ale można sie najeść. Mimo wszystko nie polecam. Nie warte tej ceny

Marlena, 5-night trip

LH Grand Hotel Hermitage

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