ALA Residencias is a serene haven, where you can unwind by the rooftop terrace or take a refreshing dip in the outdoor pool. With smoke-free premises and WiFi in every room, this hotel offers relaxation and connection.
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive
Corozal (CZH) - 38 min drive
Restaurants
Café del Puerto - 5 min walk
hot dogs de la obregon - 6 min walk
Winner's - 2 min walk
Sergio's Pizzas - 6 min walk
Don Queque Cafe - 3 min walk
About this property
ALA Residencias
Take in the views from the rooftop terrace when you stay at ALA Residencias. Apartments offer upscale touches like private pools and soaking tubs, along with furnished patios and Smart TVs.
At a glance
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Property size
5 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Check-out time is noon
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Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Private pool
Outdoor pool
Internet
Free WiFi, with speed of 50+ Mbps
Parking and transportation
No onsite parking available
Food and drink
Espresso maker
Cleaning supplies
Dining
Dining table
Minibar
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Rainfall showerhead
Deep soaking bathtub
Towels provided
Bathrobes
Shampoo
Toilet paper
Soap
Entertainment
75-inch Smart TV with digital service
Netflix
Streaming services
Outdoor areas
Furnished patio
Rooftop terrace
Work spaces
Laptop workspace
Desk chair
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Housekeeping (on request)
Things to do
Free bicycles nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
5 rooms
Individually decorated
Individually furnished
Connecting/adjoining rooms avaliable
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts cash.
Also known as
ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal
Frequently asked questions
Does ALA Residencias offer free cancellation for a full refund?
Yes, ALA Residencias does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ALA Residencias?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at ALA Residencias?
Sorry, pets aren't allowed.
Is parking offered on site at ALA Residencias?
Sorry, there's no onsite parking at ALA Residencias.
What are the check-in and check-out times at ALA Residencias?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at ALA Residencias and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include private pools.
Does ALA Residencias have private hot tubs?
Yes, each apartment has a deep soaking bathtub.
Does ALA Residencias have any outdoor private spaces?
Yes, each apartment features a private pool and a furnished patio.
What's the area around ALA Residencias like?
ALA Residencias is a short 5-minute walk from Palacio de Gobierno and 5 minutes' walk from Chetumal Ferry Terminal.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Amenities
9.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jan 24, 2026
Ideal location for the Belize ferry terminal. Surprisingly lovely spacious room. Good check-in.
David
David, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Service was incredible, the room was beautiful and the location was amazing. The rooftop pool was great, too!
Rachel
Rachel, 1-night trip
Verified
8/10 Very good
Jan 28, 2024
It is nice and close center, restaurants and shopping and friendly staff
Tayfun
Tayfun, 3-night trip
Verified
10/10 Exceptional
Aug 1, 2024
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
ranee
ranee, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2024
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Jun 14, 2024
Always a great stay!!
This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Shawn
Shawn, 2-night trip
Verified
10/10 Exceptional
Oct 24, 2023
Wonderful
It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Shawn
Shawn, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2025
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Antonietta
Antonietta, 1-night trip
Verified
10/10 Exceptional
May 23, 2024
Love it!!
I love this place!!! The staff are wonderful! Excellent location and very safe!!
Shawn
Shawn, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2024
Nice room
The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 9, 2024
It has a nice view and personnel is very nice and friendly. Thank you!
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
Dec 31, 2023
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
John
John, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2024
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Rebecca
Rebecca, 1-night trip
Verified
8/10 Very good
Feb 18, 2025
Great View
Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
Louis
Louis, 21-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Amazing stay! Will definitely book again.
Negrill
Negrill, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Yes, it was absolutely beautiful
Mesha
Mesha, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Is very nice place quiet and accessible, right at the port , is very small town and no much to do there
Manuel
Manuel, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Property had very good security features and was very accessible.
Yamani
Yamani, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2024
Beautiful spacey stay at the Bahia of Chetumal
Bianca
Bianca, 1-night trip
Verified
8/10 Very good
Jun 15, 2025
Excellent spacing
Yamani
Yamani, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2023
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.
Monty
Verified
10/10 Exceptional
Aug 25, 2023
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Eugene
Eugene, 1-night trip
Verified
10/10 Exceptional
Mar 9, 2025
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Patrick
Patrick, 1-night trip
Verified
6/10 Good
Oct 7, 2025
It was just a 1 night stop, on our way from San Pedro Belize to Playa Del Carmen.
It was OK
The bathroom was clean. Pick-up/drop-off provided was convenient.
We didn’t get the room that we booked; instead we were given a room that has 1 sunroof window; no view of the outside.
Our room was like a dungeon.
MOSQUITOES buzzed around and kept me up all night.
Marijo
Marijo, 1-night trip
Verified
10/10 Exceptional
Oct 18, 2023
We loved everything. Juanita was exceptional in answering questions/ concerns.