Skip to main content

The Crossroads Hotel Westlands

3.0 star property
Hotel convenient to Nairobi National Museum

Choose dates to view prices

Located near the Sarit Centre and The Aga Khan University Hospital, The Crossroads Hotel Westlands offers a warm welcome with in-room WiFi and laundry facilities. Connect with helpful staff, unwind at the conference space, or enjoy luggage storage. Previous guests praise their attentive service.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY445
CNY525 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Electric kettle
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Triple Room

1 bedroom, premium bedding, in-room safe, desk

Comfort Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed

View all photos for Executive Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, desk

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
2 bathrooms
  • 66 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Electric kettle
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite

Executive Studio Suite | 1 bedroom, premium bedding, in-room safe, desk

Executive Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | 1 bedroom, premium bedding, in-room safe, desk

Premium Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area
ibis Styles Nairobi Westlands
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 727 reviews
The price is CNY387
CNY476 total
includes taxes & fees
Dec 13 - Dec 14
ibis Styles Nairobi Westlands
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Westlands Road, Nairobi, 00200

What's nearby

  • University of Nairobi - 10 min walk - 0.9 km
  • Nairobi National Museum - 10 min walk - 0.9 km
  • Sarit Centre - 15 min walk - 1.3 km
  • Kenya National Theatre - 17 min walk - 1.4 km
  • The Aga Khan University Hospital - 4 min drive - 2.6 km

Getting around

  • Nairobi (WIL-Wilson) - 15 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive
  • Syokimau Station - 27 min drive
  • Nairobi Station - 27 min drive
  • Syokimau SGR Railway Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪YUNION KE - ‬2 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Cavalli @ The Manor - ‬5 min walk
  • ‪Myna - ‬3 min walk
  • ‪Cafe Villa Rosa - ‬5 min walk

About this property

The Crossroads Hotel Westlands

Located just 4.3 mi (6.9 km) from the airport, The Crossroads Hotel Westlands offers a shuttle (available 24 hours). Guests will have free perks like WiFi and self parking. Also, Thika Road Mall and Nairobi National Park are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 34 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • 3 meeting rooms
  • Conference space (710 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Romance packages

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Area rugs in room
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 for adults and USD 4 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per accommodation, per stay

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi

Frequently asked questions

Are pets allowed at The Crossroads Hotel Westlands?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at The Crossroads Hotel Westlands?

Yes, there's free self parking.

Is airport shuttle service offered by The Crossroads Hotel Westlands?

Yes, an airport shuttle is available. The charge is USD 25 per person one-way.

What are the check-in and check-out times at The Crossroads Hotel Westlands?

Check-in start time: noon; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at The Crossroads Hotel Westlands?

No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.

What is there to do at The Crossroads Hotel Westlands and nearby?

Recommended spots to visit include Nairobi National Museum (13-min walk) and Sarit Centre (15-min walk), along with The Aga Khan University Hospital (1.9 mi) and Yaya Centre (3.1 mi).

What's the area around The Crossroads Hotel Westlands like?

The Crossroads Hotel Westlands is a short 13-minute walk from Nairobi National Museum and 15 minutes' walk from Sarit Centre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Crossroads Hotel Westlands Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room

What guests liked

  • Breakfast was simple but authentic, really good, and had a nice selection. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Clean, very nice staff and high standard room
Erik, 2-night trip

10/10 Exceptional

Great stay and safe. Top notch staff

Great stay as always
4-night trip

8/10 Very good

Staff were excellent, very friendly and went above and beyond. All other facilities were very good value for money. Wouldn't hesitate to stay there again.
Pamela, 3-night trip

10/10 Exceptional

The property is conveniently located, close to stores and restaurants. ATM is close by. The check in was quick and friendly. The safety is good as there are codes to access the rooms area. The inside they are spacious with all the amenities you would expect as a world traveler. There is possible any of room service to which is very nice. The food is good and local, which is great. The staff is very friendly and very accommodating.
gilles, 5-night trip

10/10 Exceptional

Great hotel, would always visit when im in Nairobi.
Timothy, 1-night trip

10/10 Exceptional

Pros: -hearty breakfast with range of hot and cold choices -convenient area -nice staff -rooms had thick curtains to block out sounds and light -linen and bed were in good condition -bedside lamps and outlets
1-night trip

10/10 Exceptional

Everything about our stay was amazing. From check in to having to extend my stay 1 extra day. We had many questions and they went the extra mile to help. I truly was amazing at the Customer Service. And the room was perfect!!! Everything a person would need. So grateful
Brian, 1-night trip

10/10 Exceptional

I liked that it was very close to the Airport and also close to Parklands where I had business. It was also very quiet making sleep easy
Timothy, 1-night trip

10/10 Exceptional

Nairobi stay

Amazing, second time I stayed here. This time in a better room. Cleaning staff did a great job. Room was a bit cold, but I guess that would be a positive for most tourists.
Dick, 5-night trip

10/10 Exceptional

Great stay, friendly and helpful staff and enjoyed the visit with family!
Martin, 1-night trip

10/10 Exceptional

Gem

Absolutely lovely, my family and I will definitely stay here again during our next visit. From the breakfast buffet to, the the restaurant and the staff absolutely lovely. My family and I highly recommend 💯❣️
Sybil M, 1-night trip

10/10 Exceptional

It was just as it appeared in the booking site, our stay was pleasant and everyone was friendly. I will stay here again and recommend for families. 😊
Sybil M, 1-night trip

10/10 Exceptional

Great place, would stay there again.
Alexander, 3-night trip

10/10 Exceptional

Beautiful place
Simeon, 1-night trip

10/10 Exceptional

The staff were friendly and courteous. They offer a welcome drink of passion fruit drink. It's very refreshing especially after a long flight. Unlike other countries, Kenyans aren't pushy for tips, but tipping the staff makes them happy and appreciated. The rooms were clean. There are no fly screens in the windows, but we didn't feel that there were mosquitoes. The breakfast was excellent. If you arrive late, you will get the impression that the food is gone, but that's because instead of leaving the food in the container for a long time, they would rather make you a fresh batch. The have a complimentary service to look after you suitcases if you are going off for a safari or visiting another town for a few days. All in all, I was very pleased with my stay at Crossroads Hotel
The photo shows what I had collected. It is self served.
Stanley, 2-night trip

10/10 Exceptional

This hotel has super comfortable rooms.i recommend it
Philip, 6-night trip

6/10 Good

Good sized room and clean. Hotel reception is on 5th floor. It was a saturday night and there seems to be a nught club close by with kiud music all night. Couldn't sleep
Rosette, 1-night trip

10/10 Exceptional

nice place. good value
Steven, 2-night trip

8/10 Very good

all amenities close by
Misheck, 1-night trip

8/10 Very good

The hotel is located in a good area. A number of malls are close by and ample dining.
Dut, 6-night trip

8/10 Very good

Nice choice!

Great hotel
Celia, 3-night trip

10/10 Exceptional

Nice stay in Nairobi

Very helpful and friendly staff. Good location
Javier, 2-night trip

8/10 Very good

Great location

I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.
D Robert, 1-night trip

10/10 Exceptional

Amazing stay

Absolutely amazing! From check-in to check-out. Staff is attentive to anything you need. I highly recommend this hotel.
Tonya, 2-night trip

10/10 Exceptional

Will book again.

Excellent staff, very friendly. Good location.
Colin, 3-night trip