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Hotel Santa Croce

2.0 star property
Hotel with bar/lounge, near Piazza Santa Croce

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Experience the heart of Florence at Hotel Santa Croce, where historic charm and modern comforts blend seamlessly. Located near Piazza della Signoria and Uffizi Gallery, unwind with a coffee or bike ride through the city's picturesque streets.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Valet parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
Private bathroom
Hair dryer
In-room safe
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building

Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds, Annex Building

Family Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Separate bedroom
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, Multiple Beds, Annex Building

Executive Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Executive Apartment, Multiple Beds, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Separate bedroom
Premium bedding
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, 1 Double Bed, Annex Building

Economy Double Room, 1 Double Bed, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room, 1 Double Bed, Annex Building

Highlights

Air conditioning
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds, Annex Building

Standard Triple Room, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room, Multiple Beds, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Via Bentaccordi 3, Florence, FI, 50122

What's nearby

  • Piazza della Signoria - 2 min walk - 0.2 km
  • Uffizi Gallery - 3 min walk - 0.3 km
  • Piazza del Duomo - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 7 min walk - 0.6 km

Getting around

  • Florence Airport, Peretola (FLR) - 33 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Santa Maria Novella Station - 18 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 23 min walk
  • San Marco University Tram Stop - 15 min walk
  • Unità Tram Stop - 15 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 17 min walk

Restaurants

  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Note Di Vino - ‬1 min walk
  • ‪Boccadama - ‬2 min walk
  • ‪Panetteria e Stuzzicheria De Neri - ‬2 min walk
  • ‪Caffè del Borgo - ‬1 min walk

About this property

Hotel Santa Croce

When you stay at Hotel Santa Croce, you'll be in a fantastic location, just a 5-minute walk from Piazza della Signoria and Palazzo Vecchio. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Tuscan hotel is also within just a 10-minute walk of Uffizi Gallery and Piazza del Duomo. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: San Marco University Tram Stop is 15 minutes and Unità Tram Stop is 15 minutes.

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 30 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Private winery tours
  • Bicycle rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1600
  • Safe-deposit box at front desk
  • Television in common areas
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Tuscan architecture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Valet parking costs EUR 30 per day

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1LOFLX2EH

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Frequently asked questions

Does Hotel Santa Croce offer free cancellation for a full refund?

Yes, Hotel Santa Croce does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Croce?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Santa Croce?

Yes. Valet parking costs EUR 30 per day.

What are the check-in and check-out times at Hotel Santa Croce?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge.

What is there to do at Hotel Santa Croce and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Hotel Santa Croce like?

Hotel Santa Croce is in Historic Centre of Florence, a short 3-minute walk from Piazza della Signoria and 4 minutes' walk from Palazzo Vecchio.

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Reviews

Hotel Santa Croce Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was more than enough to get you through the morning and offered many options including celiac-safe items. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Building
Family friendly
Bathroom
Maps
Apartment
Air conditioning

Reviews

10/10 Exceptional

Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Maia, 2-night trip

10/10 Exceptional

Wonderful location. Owners and staff were exceptional. Quaint.
Alison, 2-night trip

8/10 Very good

The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Wendy, 4-night trip

10/10 Exceptional

We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Lee, 8-night trip

10/10 Exceptional

Great and affordable, in the center of Florance.

Amazing place, as a private apartment, right in the center of the old town and colosseum of Florence. Big cost-benefit and affordable. Host was helpful and responsive. I can highly recommend this place
Jakob, 1-night trip

10/10 Exceptional

We really liked the location; it was quieter and less hectic but still close to all the main sites. The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Lorraine, 4-night trip

10/10 Exceptional

Excellent location and staff

Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Nathalie, 5-night trip

8/10 Very good

Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Cynthia, 5-night trip

10/10 Exceptional

Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Maitte, 3-night trip

10/10 Exceptional

The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature. Would definitely stay here again if we return to Florence.
LISA, 6-night trip

10/10 Exceptional

Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Eliot, 4-night trip

10/10 Exceptional

Great stay

Excellent stay - hotel staff were fantastic and rooms were great. Location for us was just right - in the middle of the city and the conference.
5-night trip

10/10 Exceptional

Excellent property and near for eveything.
Shankar, 3-night trip

10/10 Exceptional

Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Claire, 2-night trip

10/10 Exceptional

Nicely maintained, clean, small hotel in a quiet road near Uffizi, Duomo. Simple breakfast excellent services.
Rome, 2-night trip

10/10 Exceptional

We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Andrea, 1-night trip

10/10 Exceptional

In The Heart of Florence

The owners of this hotel were exceptionally nice. Very warm, helpful, kind. The location is right in the middle of everything. The building is a historic building from the 1400’s Is it a luxury hotel? No, it is a place to sleep and explore from or return to for a nap without having to take a taxi. But the staff made you feel cared for. I would definitely stay here again.
Off to see the sites!
Just around the corner from the hotel.
My girls singing out the window of the hotel.
Kevin, 2-night trip

10/10 Exceptional

Staying at this historic hotel was a memorable experience! While it lacks the amenities of a modern hotel (as we expected), we appreciated the charming glimpse into history it provided. The location was superb, and the staff were lovely and attentive, adding many small extra touches that made our stay special.
Amber, 1-night trip

8/10 Very good

The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive.
Arshak, 2-night trip

10/10 Exceptional

I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit!

10/10 Exceptional

We stayed at the apartment room adjacent from the hotel. The room was spacious and in good condition. The staff was always super helpful and welcoming. Great place to stay in the historical center.
William, 6-night trip

10/10 Exceptional

We stayed in the darling annex apartment. Upon check-in, the staff offered a welcome drink, took us outside to point out the notable historical landmarks in the neighborhood, and made us feel at home. They were gracious and practiced the art of hospitality. We look forward to staying at H. Santa Croce again!
Elizabeth, 2-night trip

10/10 Exceptional

I can’t say enough positives about this place. The people are so kind and helpful. Location is fantastic and local restaurants are outstanding. We will be back! 💕
Kathy, 3-night trip

10/10 Exceptional

Easy walking distance to all monuments and museums. Mario an Fabrizio provided a well of information on where to go and what to see.
Gary, 2-night trip

10/10 Exceptional

Mario, Gabriele and staff make sure you are comfortable and happy, and that you're welcome in their 'home.'
Laura, 2-night trip