In the heart of Florence, Hotel Palazzuolo is a charming retreat near Cathedral of Santa Maria del Fiore and Ponte Vecchio. Enjoy in-room WiFi, luggage storage, concierge services from multilingual staff, and tour/ticket assistance to plan your day.
Piazza di Santa Maria Novella - 3 min walk - 0.3 km
Basilica of Santa Maria Novella - 6 min walk - 0.6 km
Via de' Tornabuoni - 6 min walk - 0.6 km
Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
Ponte Vecchio - 13 min walk - 1.1 km
Getting around
Florence Airport, Peretola (FLR) - 21 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
Florence Santa Maria Novella Station - 5 min walk
Porta al Prato Station - 10 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 4 min walk
Unità Tram Stop - 6 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 7 min walk
Restaurants
Gamberini - 3 min walk
Le Sorelline WineBarCafè - 4 min walk
Il Bacaro fiorentino - 2 min walk
Trattoria Il Contadino - 1 min walk
Pasticceria Piccioli - 3 min walk
About this property
Hotel Palazzuolo
You'll be in a fantastic location at Hotel Palazzuolo, just a 5-minute walk from Arno River and Piazza di Santa Maria Novella. Also, Ponte Vecchio and Cathedral of Santa Maria del Fiore are within a 15-minute walk. Public transportation is just a short walk: Alamanni - Stazione Santa Maria Novella Tram Stop is 4 minutes and Unità Tram Stop is 6 minutes.
At a glance
DONE
Hotel size
13 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free (dogs and cats only, 1 total)
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 25 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 3 for adults and EUR 5 for children
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 25 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1QNZ62Z9M
National rating
This property has received its official star rating from the local rating authority.
Also known as
Palazzuolo
Palazzuolo Florence
Palazzuolo Hotel
Palazzuolo Hotel Florence
Hotel Palazzuolo Florence
Hotel Palazzuolo
Hotel Palazzuolo Hotel
Hotel Palazzuolo Florence
Hotel Palazzuolo Hotel Florence
Frequently asked questions
Does Hotel Palazzuolo offer free cancellation for a full refund?
Yes, Hotel Palazzuolo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzuolo?
Yes, cats and dogs stay free, with a limit of 1 total. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Palazzuolo?
Yes. Self parking costs EUR 25 per night.
What are the check-in and check-out times at Hotel Palazzuolo?
Check-in start time: 1 PM; Check-in end time: 11:30 PM. Check-out time is 10 AM.
What's the area around Hotel Palazzuolo like?
Hotel Palazzuolo is in Historic Centre of Florence, a short 4-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 13 minutes' walk from Ponte Vecchio.
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Reviews
Hotel Palazzuolo Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.8
Location
7.6
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
May 15, 2024
Friendly/ comfortable/ great location
Jon
Jon, 2-night trip
Verified
10/10 Exceptional
May 13, 2025
This hotel was quite nice. The staff was very helpful and accommodating. It's in a great location..quiet, close to the train station, close to restaurants and not far from the city centre. I would definitely stay here again.
Maria
Maria, 5-night trip
Verified
8/10 Very good
Sep 15, 2024
The hotel was chosen for its covenient location close to the tram stop and the main city area. The staff were very friendly and helpful and the hotel and room clean. Air conditioning worked well. Close to a variety of cafes, bars, restaurants and supermarkets, and within easy walking distance of the main tourist attractions.
Zoe
Zoe, 5-night trip
Verified
10/10 Exceptional
May 1, 2024
April showers in Florence
Id recommend this hotel for a "no frills" stay. The hotel was in a good position, close to the centre but far enough out to avoid crowds, and a good price. The staff were friendly and very helpful.
The room was clean and comfortable, if a little basic, but it had a comfortable bed, and a great shower. The walls were thin so we could hear our neighbours, but it was not so noisy to disturb. There was also no lift. This was not a problem for us, but guests with mobility problems may struggle.
Overall it suited our needs perfectly and Id stay there again.
Susan
Susan, 4-night trip
Verified
4/10 Fair
Nov 16, 2023
Two issues lost them all the points. First they stuck me in the basement next to the breakfast room. Noisy early in the morning. The real problem was on my last night. At 1am (for an hour), 3am and 330am, their staff screwed around in the area. Slammed doors too. Even after I yelled out. Maybe it was multiple people? So i never really got a good nights sleep the entite stay. Maid was good. Though i didnt want it. Hot water ok. Heat didnt work for a bit. Curtains were to thin. Pillows too. Dont accept that basement room if you stay here.
Nikolas
Nikolas, 3-night trip
Verified
8/10 Very good
Jul 4, 2025
Everything was close and very convenient
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
May 27, 2024
Nice hotel
lammert
lammert, 1-night trip
Verified
10/10 Exceptional
May 7, 2023
Located in a great part of Florence. Close walk to the train station with plenty of restaurants around.
Dacota
Dacota, 2-night trip
Verified
6/10 Good
Jul 30, 2024
Improvement needed
It could be a lot better for the price, way too overpriced
Farjam
Farjam, 2-night trip
Verified
2/10 Poor
May 12, 2025
proximity is why we chose the location, that and a queen size bed. nothing but stairs from the front door to the cramped check in counter area (good Luck with large bags or a lot of luggage) our room was next to the check in and the walls were so thin we could hear the guys TV and people checking in and out at all times of the day/night, heck we could even hear desk phone conversations. Found hair in the sheets and the owner/manager was upset when we asked him to change them. value did not match the price!
leonard
leonard, 4-night trip
Verified
6/10 Good
Apr 4, 2023
Overall this ended up being a nice place to stay. We certainly appreciated the location. It was conveniently located near both the airport tram and many attractions. We walked everywhere from the hotel without any issues. We had some language difficulty with some of the desk staff. We were put into the wrong room the first night (I had prepaid for a triple room and they put me in a double). Luckily our 3rd person didn’t arrive until the next day and they were able to move us to the triple room. The desk staff is available 24 hours, but sometimes that means the desk clerk is sleeping on the couch in the lobby or you need to wake someone from the room upstairs. We had some minor issues with the shower – one of the showers backed up and the doors around the shower where a bit easy to knock off the track, but the water was hot. Overall, the beds were comfortable and the room was clean and we enjoyed the location.
Robin
Verified
10/10 Exceptional
May 20, 2026
O hotel por fora e simples, nosso quarto era uma delícia, tira uma varanda. A equipe muito atenciosa, so faltou ter cafe da manhã
Juliana maria
Juliana maria, 2-night trip
Verified
10/10 Exceptional
May 11, 2026
Quarto limpos e ótima localização, perto de tudo!
Givanildo Azevedo
Givanildo Azevedo, 2-night trip
Verified
2/10 Poor
Apr 29, 2026
Achei pessimo o hotel. Descrição não bate com o que ofertam.
Caroline Sousa
Caroline Sousa, 4-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Rigtig god beliggenhed og fint værelse, selvfølgelig i forhold til at det er et tostjernet hotel. Rengøring var god og personalet venligt og hjælpsomt. Der er ikke så stille, men det kan man heller ikke forvente midt i en storby.
Det ville være rart hvis man inden ankomst fik oplyst at turistskat skal betales med kontanter.
Kathe Willkan
Kathe Willkan, 5-night trip
Verified
8/10 Very good
Dec 9, 2025
Una soluzione perfetta per stare vicino la stazione ma anche dai punti di interesse principale. Tutto raggiungibile a piedi. L'hotel da fuori sembra vecchiotto ma in realtà le camere sono confortevoli, essenziali senza dubbio ma d'altronde va contestualizzato al fatto che è un due stelle. Camera e struttura pulite, personale gentile. Consigliato.
Mauro
Mauro, 2-night trip
Verified
4/10 Fair
Jan 1, 2025
Prezzo valore di Expidia non si paragona con l'arbergho
Antonio
Antonio, 3-night trip
Verified
8/10 Very good
Oct 15, 2024
Amables
Personal muy amable, hablan español lo cual fue bueno, lo unico que faltaría, para nosotros, sería un buen colchón, lo demas corresponde al tipo de hotel según la tarifa
Orlando
Orlando, 2-night trip
Verified
8/10 Very good
May 16, 2024
Empfehlung
Johann
Johann, 2-night trip
Verified
8/10 Very good
May 8, 2024
Está a unas cuadras de la terminal de autobuses, por lo que la ubicación está perfecta, pero no especifica que para entrar al hotel debes subir muchísimos Escalones, y no hay quién te ayude, así que sí vas con muchas maletas, o pesadas, o con alguien con dificultad para subir escaleras este hotel no es la opción más viable. El personal fue amable, no pudimos llegar el día del check in, llegamos a la mañana siguiente, marcamos para avisar y nos recibieron
Miriam Noemi
Miriam Noemi, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2024
Struttura ok.
Nino
Nino, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2022
Excellent valued hotel
I would recommend this establishment for anyone visiting Florence, however; be aware this is an old building and if you have a lot of luggage there are no elevators and you climb the equivalent of two flights of stairs. But once you gain access to the reception, you’ll find yourself in a very pleasant area and the patron is a very cheerful helpful guy. The rooms are very nicely decorated with plenty of storage, with en-suite bathrooms and toiletries supplied. It’s worth mentioning that pets are welcome and I took my cat Amélie to this property. Another point I’d like to make, when I checked out the patron very kindly carried my luggage down to street level, perhaps her heard me cussing when I initially had to climb the two flights of stairs 😂. All in all this hotel is excellent value for money, and it is spotlessly clean in the public areas and rooms. It’s also a relatively short walk from the train station, advise don’t use Apple maps and GPS you’ll be sent on a wild goose chase.
Markus
Markus, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2022
Exceptionnel
L’hôtel est dans un ancien bâtiment florentin et j’imagine qu’il a vu de nombreuses vies, il est exceptionnellement propre et le propriétaire était sympathique et serviable, il a même porté ma valise et chat pour moi.
Markus
Markus, 1-night trip
Verified
8/10 Very good
Aug 17, 2021
Muy bien!
Jaime
Jaime, 2-night trip
Verified
2/10 Poor
Aug 16, 2021
LAMENTABLE
Llegue al hotel y me dijeron que mi habitacion no estaba disponible por un problema de cañerias y me desviaron a otro hotel, el cual no tengo claro que ni fuera un hotel legal ya que no aparece en ningun portal ( Booking,hoteles.com) Encontre opiniones muy negativas en Trip advisor y cuando llegue me dijeron que no funcionaba el aire acondicionado ( Dijo que lo arreglaria a las 17 que no me preocupase, pude ver por otras opinions que siempre decia lo mismo). Todo estaba sucisimo ( Toallero, Papel higienico ya utilizado) EL nombre era Residenzza Millenium donde ademas nos trataron bastante mal, asi que decidimos dejarlo todo como estaba e irnos a buscar un hotel alternativo.