Soo many issues state of the room wasnt great bathroom door was broke room was very run down to having my children kept up til 2 am cuz of ppl partying and blasting music to the point walls were shaking and staff did nothing, to walking to get breakfast in the morning signs all down the main hallway about swingers sex stuff( I had my 13 year old w me me made him super uncomfortable) to buckets of jello shooters just sitting in the hallway for a child to potentially get into luckily I was w them the whole time but concern for other parents, to qnd lastly super gross packing uo to go and a huge cockroach was on the desk(I killed it put it in w the cards) when stating how disgusting tht is was brushed off refused a refund contacted customer service and they lied said they didnt know anything about any issues what a joke of a place! If they choose to do the right thing in this situation and remedy the situation by issuing a refund and work on the conditions of their room I will gladly change my opinion take down this review but throughly disgusted w my stay so hopefully this will finally get a manager to do something about this I have photo proof as well as to just how massive this cochroach was had to dry all our bags once home just to make sure none followed me
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Allen
Allen,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 28 日
Absolutely a dump, staff barely spoke English. Total scam. Do not stay at this place. Bedbugs love it here
Scott
Scott,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 2 日
Chauffage ne fonctionnait pas, du changer de chambre, pas de cafétière, pas très propre. Service courtoie
Annick
Annick,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 10 月 25 日
Very unsafe and not clean
josue
josue,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 21 日
The bed was clean
Remote entrance at far end of building was not secure. Bed fine but one bedside lamp was missing a shade and lightbulb (see photo). Desk chair missing a wheel. In room telephone not connected and phone unit was missing some parts. Bathtub and sink were pitted, stained. Breakfast bar had a sandwich, and the usual diabetic fare of waffles/bread/cereal/starch and yogurt. Coffee fair. Carpets and runners haven’t been shampooed in a while. Poorly maintained. Only one shampoo in bathroom. I wouldn’t walk barefoot in the room. The corporation touts saving the planet yet all breakfast service is disposable. Clerk had a list of eateries within 10 miles of the desolate hotel area.
Carl
Carl,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
semhar
semhar,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 16 日
Quiet place, good place closed to the main highway. Bathroom need little care, but was spacious.
Jaime
Jaime,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 13 日
Terrible
Mark
Mark,1 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 10 月 12 日
Abeba
Abeba,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 12 日
No trash can in the room, walls were dirty. Bathroom was gross. It was a place for us to stay as we were passing through. Wouldn’t stay again.
Tara
Tara,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 3 日
The
Jason
Jason,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 10 月 3 日
Lydia
Lydia,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 29 日
we ask for more towels but did not get them
Kenson
Kenson,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 29 日
Room smells like smoke staff was pleasant air conditioning was working but staying in the room was an experience sheet has Stan on it I asked for room service the bed didn’t make I only got clean towels breakfast was horrible sorry for my review I just been honest,
alexandra
alexandra,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 28 日
Dirty and old. Don’t even bother staying there.
yairy
yairy,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 28 日
Not a good experience. Check in was fine (courteous, quick process) but it goes downhill from there. Exterior doors meant to be accessed by guest room keycards for safety not operational. Anyone can walk in. The hallways had a terrible mold smell and dehumidifier running. Strange smell in our room, along with stained sheets. I brought my computer bag with me to keep locked in the car (I got that kind of vibe from this place). We were there for Syracuse parents weekend and booked late. This was one of very few options available. Wish we had chosen differently.
Elliot
Elliot,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 28 日
Air conditioning was VERY bad. Loud and never cooled!!!!!!
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 27 日
Wow. Maybe the worst hotel I’ve stayed in.
Room smelled like mold and pot. Front desk claimed they could not switch rooms because they were sold out. Not enough cars in parking lot or observable evidence to support this claim.
Sheets were dirty and smelled like vomit
Probably has bed bugs so we are careful about quarantining our clothes
Joe
Joe,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 20 日
If you just need a place to sleep, this is the place. The room feels like it’s stuck in the late 90’s.
jonathan
jonathan,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 2 日
So so...
People were in room next door 262 having a party and banging on walls till 3am. I requested double bed and was provided a single for 2 adults and a 9 year old.
Jesus
Jesus,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
The staff was nice and proficient. The room was ok but the floor was sticky with soap residue. The door needed to be muscled to close properly. The outdoor side doors did not have active lock functions
The staff was very friendly and pleasant I had to clean the room before I used it but the staff helped out with HDMI cord and any other things we asked for help with the shuttle to the fair was 1.8 miles away the town has a shuttle to the fair not the hotel the air conditioning in room 269 didn't work and 273 269 and 167 didn't have any hot water just warm water and cold room 127 had lots of hot water in the hot tub but it didn't work breakfast was amazing clean area
Jodi
Jodi,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 29 日
Hello this is my first and last time staying at a suburban studios hotel. First the rating is not for the staff the front desk lady was very helpful and needs a raise. Second I would not be surprise if the next pandemic starts at this hotel. This hotel makes us not a 3rd world nation but a 5th world nation if there was such a thing. As well Chevy should change the name of their suburbans because this hotel makes the name suburban negative. First I had to wait of 45 mins to check in because a problem with getting my room ready. Second the hallways smell like a disease is forming in the hotel. I rather smell a swamp durning low tide then that hallway.
Marks on walls sink etc as you see from this picture. I should not have to pay for this overnight stay. If the hotel was normal and clean I would but if I don't come out with a 6th toe then god is on my side. If management or choice hotels would like to reach out to me they can and I will gladly talk to them.
Do your self a favor get a thrash bag and use it as a tent and sleep In the parking lot it's prob cleaner