As I travel to many different places I use hotels.com as the hotels are usually what you expect to find at Hotels.com. Hotel Rio is my worst experience ever I think. As it is normally hot in Italy in August I chose a hotel with AC. We we arrived it was very hot in the room and the control on the wall was blinking help!! I told the reception and they said it has nothing to do with the aurcon.AC is centrally controlled and this error was something else. A pure lie I found out later. Of course it was impossible to get any sleep in a 35 degrees room. I had paid for 2 nights but had to find a hotel wuth a working ac. Did I get a refund for prepaid night. Forget it. This hotel should be taken out if hotel.com assp. Please choose something else. I am a Gold member in Hotels.com.
Lars
Lars,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Freundliches und hilfbereites Personal, top Lage
Andrea
Andrea,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
The staff was amazing! They had a lot of patience with my friend and me. Took time to write back and forth. Took time to find resources for us.
The bed was hard. The room was very warm (As an American, I guess I am not used to this warm room).
Other than this, overall, it was wonderful.
Barbara
Barbara,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
The location was excellent, but it advertised as having air conditioning and we went through two different rooms that the staff said the air conditioning was working, but it definitely was not. It was like sleeping in a sauna.
Bradley
Bradley,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Ótima localização. Staff atencioso. Quarto limpo e confortável. Gostei muito!
JUDITH R
JUDITH R,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
A localização é excelente, parceria com bons restaurantes. Uma deficiência do quarto que incomodou muito foi no banheiro se ter uma cortina ao invés de um box. Também não possuía elevador.