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The Grand Palace Hotel

Property class: 3
Lusaka hotel with 3 restaurants and spa

Choose dates to view prices

Located in the heart of the city, The Grand Palace Hotel offers a warm welcome with a breakfast buffet and Eritrean cuisine at one of its 3 on-site restaurants. Enjoy laundry facilities, free WiFi, an outdoor pool, or relax at one of its 2 bars. Previous guests praise the hotel's amenities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness center
  • Room service
  • Conference center
  • 8 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Digital TV service
The current price is CNY696
CNY817 total
includes taxes & fees
Apr 15 - Apr 16

Room options

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View

Standard Double Room, 1 Bedroom, Private Bathroom, City View | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Bedroom, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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The price is CNY552
CNY649 total
includes taxes & fees
Apr 17 - Apr 18
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About the neighborhood

Map
35376 Thabo Mbeki Rd, Lusaka, Lusaka Province

What's nearby

  • EastPark Mall - 5 min walk - 0.5 km
  • Nu Metro Arcades Mall - 9 min walk - 0.8 km
  • Mulungushi Confrence Centre - 16 min walk - 1.4 km
  • Kenneth Kaunda International Conference Centre - 17 min walk - 1.5 km
  • National Assembly of Zambia - 19 min walk - 1.6 km

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Urban Masai - ‬2 min drive
  • ‪Debonairs East Park Mall - ‬9 min walk
  • ‪Chicagos Reloaded - ‬10 min walk
  • ‪Simply Asia - ‬6 min walk
  • ‪Prime Joint - ‬11 min walk

About this property

The Grand Palace Hotel

The Grand Palace Hotel is a great choice for a stay in Lusaka. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights include 2 bars/lounges, an outdoor pool, and a 24-hour fitness center.

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's menu

Working away

  • 8 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services

Facilities

  • 2 buildings/towers
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Tile flooring in public areas

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Saraya Spa and Salon. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Mesob EritrianRestaurant - This restaurant specializes in Eritrean cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby cafe and bar - Onsite lobby lounge. Open daily.
Onsite venue #4 - bar. Open daily.
Grand Sicilian Pizzeria - This poolside theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa

Also known as

The Grand Palace Hotel Hotel
The Grand Palace Hotel Lusaka
The Grand Palace Hotel Hotel Lusaka

Frequently asked questions

Does The Grand Palace Hotel offer free cancellation for a full refund?

Yes, The Grand Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Grand Palace Hotel?

Yes, there's an outdoor pool.

Are pets allowed at The Grand Palace Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Grand Palace Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by The Grand Palace Hotel?

Yes, an airport shuttle is available. The charge is USD 30 per person one-way.

What are the check-in and check-out times at The Grand Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at The Grand Palace Hotel and nearby?

The Grand Palace Hotel has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near The Grand Palace Hotel?

Yes, there are 3 onsite restaurants, featuring Eritrean cuisine and poolside dining.

What's the area around The Grand Palace Hotel like?

The Grand Palace Hotel is a short 18-minute walk from Mulungushi Confrence Centre and 20 minutes' walk from Kenneth Kaunda International Conference Centre.

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Reviews

The Grand Palace Hotel Reviews

8.4

Very Good

8.2

Cleanliness

8.2

Amenities

8.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Very clean rooms and vey friendly staff, breakfast buffet was very good
Mark, 2-night trip
Verified

6/10 Good

The room was average. Did have 24 hr power. The food was meh and a little over priced. The staff were absolutely amazing.
leif, 7-night trip
Verified

10/10 Exceptional

Very nice staff and clean environment
Emmanuel, 4-night trip
Verified

6/10 Good

Emeldah at the front desk was excellent. Others can learn from her.
Lawrence, 4-night trip
Verified

10/10 Exceptional

Great stay
Haile, 4-night trip
Verified

10/10 Exceptional

Great hotel at a very convenient location with lots of parking space. East Park Shopping mall is just five minutes walk. The big outdoor screen with authentic Italian pizza is perfect to catch up with all the latest sports events. The Ethiopian/Eritrean restaurant serve super delicious food. So addictive.
DAWIT, 8-night trip
Verified

10/10 Exceptional

Wonderful experiencie, specially for a family stay. Staff is very friendl.
Romulo, 12-night trip
Verified

10/10 Exceptional

For Zambia, this is a very good value fort money hotel, very close to good shopping
Andrew, 1-night trip
Verified

10/10 Exceptional

Loved the proximity to popular shopping spaces.
Martin, 3-night trip
Verified

10/10 Exceptional

I love the breakfast menu
Freddy, 6-night trip
Verified

10/10 Exceptional

This is an excellent hotel. Very good value for money, and extremely close to East Park Mall. I would definitely consider staying here again.
Andrew, 1-night trip
Verified

10/10 Exceptional

Excellent staff, reasonable pricing for business travelers, excellent internet, relaxed environment. I thoroughly enjoyed my stay.
John, 2-night trip
Verified

10/10 Exceptional

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Nimo, 5-night trip
Verified

2/10 Poor

Ripped sheets, mouldy ceiling, cockroaches, etc
Chilombe, 2-night trip
Verified

6/10 Good

Super front desk staff

Super front desk staff and bar staff. Good value.
Kevin, 5-night trip
Verified

8/10 Very good

A fairly new hotel very close to East Park Mall and Great East Road
Andrew, 2-night trip
Verified

8/10 Very good

Friendly staff. Hot water not always available.
Katherine, 2-night trip
Verified

8/10 Very good

It is a good money value.
Sofia, 1-night trip
Verified

8/10 Very good

It was okay though could be better
Christine, 3-night trip
Verified

6/10 Good

It was okay though it could have been better
Christine, 5-night trip
Verified

6/10 Good

It could have been better overall I felt like it was overpriced for what I actually booked but theirs always room for improvement
Loren, 14-night trip
Verified

10/10 Exceptional

The grand palace was truly a great hotel to stay in. The staff was very attentive to our needs. The location was great. The one drawback for us was the safe was on the very bottom and was impossible to get to unless you got down on the floor and for us older people that was impossible to do.
Verified

8/10 Very good

I have stayed at this hotel many times over the last 4 years or so. It is a pity that Hotels.com has not always offered rooms, instead I have had to book through a competitor. It is very convenient, very close to East Park shopping mall. The hotel itself offers reasonable value with a guarded car park, though maintenance of the rooms need to be improved.
Andrew, 1-night trip
Verified

6/10 Good

The Grand Palace Hotel is not a bad hotel. But it does not stand up to the high quality that is promised in the adds and on the website. Main problem is that in the details the cleanliness could and should be better: especially the joints between the tiles. And wow: does it take long before the water in the shower becomes comfortable...
Jan, 1-night trip
Verified

8/10 Very good

There were a few issues with my room when i arrived. Some things did not work. But the staff quickly attended to those issues and are an absolute blessing to this hotel. They are truly amazing and embody African hospitality.
Mishelle, 4-night trip