Experience the vibrant energy of Madrid at Sercotel Gran Hotel Conde Duque, with shopping on site and a salon de te serving local cuisine. Indulge in a rejuvenating massage or explore nearby Royal Palace of Madrid and Puerta del Sol. The hotel's helpful staff have made many guests feel right at home.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Connecting rooms available
Gym
Pet friendly
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
24-hour room service
Coffee shop/cafe
Babysitting
Conference center
Business center
Meeting rooms
Train station pick-up service
For families (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is CNY638
CNY638
CNY702 total
includes taxes & fees
Aug 17 - Aug 18
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Classic Triple Room
Classic Triple Room
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Classic Room (Exterior View)
Classic Room (Exterior View)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
Sleeps 2
1 Double Bed
View all photos for Superior Double Room
Superior Double Room
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
15 sq m
Sleeps 2
1 Double Bed
View all photos for Basic Room
Basic Room
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
9 sq m
Sleeps 1
1 Twin Bed
View all photos for Classic Twin Room
Classic Twin Room
8.68.6 out of 10
Excellent
12 reviews
(12 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
15 sq m
Sleeps 2
2 Twin Beds
View all photos for Classic Twin Room (Exterior View)
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
What's nearby
Gran Via - 13 min walk - 1.1 km
Puerta del Sol - 3 min drive - 1.8 km
Royal Palace of Madrid - 3 min drive - 1.8 km
Plaza Mayor - 3 min drive - 2.2 km
Bernabéu Stadium - 5 min drive - 3.6 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
Nuevos Ministerios Station - 5 min drive
Madrid Recoletos Station - 23 min walk
Madrid Principe Pio Station - 27 min walk
San Bernardo Station - 3 min walk
Quevedo Station - 6 min walk
Bilbao Station - 8 min walk
Train station pick-up (surcharge)
Restaurants
Puntarena - 4 min walk
Gelateria la Romana - 4 min walk
Saona chamberí - 3 min walk
Panaria - 2 min walk
Zarracín - 4 min walk
About this property
Sercotel Gran Hotel Conde Duque
Sercotel Gran Hotel Conde Duque puts you in a great location, within a 15-minute walk of Gran Via and Plaza de España - Princesa. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. This Art Deco hotel is also just a 5-minute drive from Royal Palace of Madrid and Paseo de la Castellana. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: San Bernardo Station is 3 minutes and Quevedo Station is 6 minutes.
Languages
English, French, German, Italian, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
141 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 22 per night)
Onsite garage
Offsite parking nearby (EUR 22 per night; discounts available)
Transfers
Train station pick-up*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Shopping
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (97 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1953
Safe-deposit box at front desk
Library
Fitness center
Banquet hall
Art Deco architecture
Accessibility
Elevator
ROOM
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
STAR_OUTLINE
Special features
Dining
Salon de te - This tapas bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 21 per pet, per day
Parking
Self parking costs EUR 22 per night
Parking is available nearby and costs EUR 22 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid
HELP_OUTLINE
Frequently asked questions
Does Sercotel Gran Hotel Conde Duque offer free cancellation for a full refund?
Yes, Sercotel Gran Hotel Conde Duque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Gran Hotel Conde Duque?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 21 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sercotel Gran Hotel Conde Duque?
Yes. Self parking costs EUR 22 per night.
What are the check-in and check-out times at Sercotel Gran Hotel Conde Duque?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Sercotel Gran Hotel Conde Duque?
No, this hotel doesn't have a casino, but Casino Gran Via (4-min drive) and Casino de Madrid (5-min drive) are both nearby.
What is there to do at Sercotel Gran Hotel Conde Duque and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Sercotel Gran Hotel Conde Duque?
Yes, salon de te offers local cuisine.
What's the area around Sercotel Gran Hotel Conde Duque like?
Sercotel Gran Hotel Conde Duque is in Chamberí, a short 3-minute walk from San Bernardo Station and 14 minutes' walk from Gran Via.
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Sercotel Gran Hotel Conde Duque Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Restaurant
Cities
Cafes
Lobby
Luggage
Bed
What guests liked
Breakfast was great with good variety and fresh options each morning. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
Jul 18, 2025
Nice location and the staff is very friendly
Especially Jesus and Alberto at the restaurant
Alberto
Alberto, 2-night trip
8/10 Good
Jul 6, 2025
Hotel was clean and staff very nice
Alberto
Alberto, 1-night trip
10/10 Excellent
May 19, 2025
amazing place to stay!!
Sara
Sara, 3-night trip
10/10 Excellent
Jul 18, 2025
The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.
Rodney
Rodney, 5-night trip
10/10 Excellent
Jul 6, 2025
Convenient location. Friendly staff.
Cherisse
Cherisse, 6-night trip
10/10 Excellent
Jun 19, 2025
Friendly staff.
Dalia
Dalia, 3-night trip
10/10 Excellent
Mar 30, 2025
We had a very enjoyable stay.
Judith
Judith, 4-night trip
10/10 Excellent
May 6, 2025
The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.
Clara
Clara, 2-night trip
10/10 Excellent
Apr 30, 2025
Very nice hotel, great location, there is a metro and a bus stop at 5min walking distance.
SERGIO
SERGIO, 2-night trip
10/10 Excellent
Mar 17, 2025
I've been coming back to this hotel for years.
Rooms are very comfortable, clean and quiet.
The service is fantastic and the location excellent.
Mercedes
Mercedes, 6-night trip
10/10 Excellent
Apr 16, 2025
Great!
Great! Quiet street not far from everything you need to see!
Madison
Madison, 2-night trip
8/10 Good
Dec 29, 2024
Lovely hotel with comfortable accommodations and a great bathroom.
Jennifer
Jennifer, 2-night trip
8/10 Good
Dec 26, 2024
Great location for price
Stay was comfortable, had everything we needed for 1 night. Location is good and away from the noise.
sharazade
sharazade, 1-night trip
10/10 Excellent
Feb 3, 2025
Short break in wonderful Madrid
This is a lovely hotel.Friendly staff,most helpful.
The hotel is situated in a very pleasant area ,not far from the centre which is easily accessible via metro and
there is a taxi rank .
Allison
Allison, 4-night trip
10/10 Excellent
Sep 4, 2024
Very nice friendly hotel
Russell
Russell, 1-night trip
6/10 Okay
Mar 3, 2025
Nice location, bad cleaning conditions
Massimo
Massimo, 2-night trip
10/10 Excellent
Jul 24, 2024
Great location and had great amenities at a reasonable price
Gregory B
Gregory B, 1-night trip
10/10 Excellent
Aug 1, 2024
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Rayneil
Rayneil, 4-night trip
8/10 Good
Jul 26, 2025
Great area, close to the metro and allowed early check in. Only negative was the water pressure, it was fantastic until it wasn’t. I turned the shower on and before I could get in the whole bathroom flooded - note to future guests, do not turn the water on full blast the drain can’t keep up! Went down to the reception to ask for more towels they said they’d send someone up to assist with cleaning up all the water. An hour later no one had showed up to our room; went back to the reception and he noted he wrote my room number down wrong and someone would be up right away… another 45 minutes later with still no one, and by now we just want to go to bed; I went down and asked if I could just have the towels myself to clean it up. The reception apologized and then sent someone up within 5 minutes. That was the only negative experience at the hotel. Other than that, it was great
Jamie
Jamie, 3-night trip
10/10 Excellent
Sep 21, 2024
Excellent option if you’re into Wollywood trip
Mario Vicente Arregui
Mario Vicente Arregui, 1-night trip
8/10 Good
Jun 13, 2024
Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.
Declan
Declan, 2-night trip
8/10 Good
Dec 22, 2024
Very good hotel
This hotel is beautiful and very well located, near shops, restaurants, etc.
The only reason I don’t give it a five star is because you hear the sound of people walking on the ceiling
Also, we came from USA with luggage and they don’t help.
Quisqueya
Quisqueya, 7-night trip
10/10 Excellent
Mar 12, 2024
Very friendly staff. Clean hotel. Wonderful stay.
Christa
Christa, 2-night trip
8/10 Good
Apr 26, 2025
Hotel was clean, beds comfy, location was good but bit hesitate to go out at night with the kids so ate in hotel or got taxi, no issues in the day.
Breakfast was ok, kids loved the donuts for breakie.
Only issue with the hotel is the lack of soundproofing, I could hear the rooms above and around me having showers etc and we were just unlucky that some of these were in the middle of the night. My kids are sound sleepers so never affected us too much.
Big shout out to the barman he went out his way to make my kids and me feel welcome.
I would stay here again, thanks
Linda
Linda, 3-night trip
8/10 Good
Oct 9, 2024
Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)