Cais Urban Lodge puts you in a great location, within a 15-minute walk of Rossio Square and Santa Justa Elevator. Also, Avenida da Liberdade and Marquis of Pombal Square are just a 5-minute drive away. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rua de São Paulo Stop is 2 minutes and R. Vitor Cordon/R. Serpa Pin Stop is 3 minutes.
Cais Urban Lodge puts you in a great location, within a 15-minute walk of Rossio Square and Santa Justa Elevator. Also, Avenida da Liberdade and Marquis of Pombal Square are just a 5-minute drive away. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rua de São Paulo Stop is 2 minutes and R. Vitor Cordon/R. Serpa Pin Stop is 3 minutes.
At a glance
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Hotel size
30 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Check-out time is noon
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured onsite self parking (EUR 20 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–noon
Services
Concierge services
Multilingual staff
Facilities
ATM/banking
Accessibility
Elevator
Elevator door width (inches): 55
Well-lit path to entrance
3 stairs to reach property
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping (surcharge)
In-room safe (laptop compatible)
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Housekeeping is available for an extra charge and varies based on unit size
Parking
Secured self parking costs EUR 20 per day
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon
Frequently asked questions
Are pets allowed at Cais Urban Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Cais Urban Lodge?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Cais Urban Lodge?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Cais Urban Lodge?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What's the area around Cais Urban Lodge like?
Cais Urban Lodge is in Lisbon City Center, a short 2-minute walk from Rua de São Paulo Stop and 11 minutes' walk from Rossio Square. Travelers give top marks for the hotel's prime location.
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Reviews
Cais Urban Lodge Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.8
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Internet worked well at this property. (5 reviews)
Parking was convenient and easily accessible with a garage available on site. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
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Reviews
Verified
10/10 Exceptional
Apr 5, 2026
Clean, great location, quiet zone, great with family, friendly staff
Graciela Maria
Graciela Maria, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Attentive staff & well-planned, tastefully decorated room of a highly unusual nature. Up scale gourmets & artsies would love to stay here - even if their digs are typically Ritz-Carlton caliber.
James
James, 4-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Great staff. Awesome location.
Thank you!
Lee
Lee, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
The location is perfect for anyone looking to enjoy all of Lisbon. The room was immaculately clean and the staff (Katari) was second to none. When I return for another visit, this place will definitely be my choice of lodging!
Zachary David
Zachary David, 7-night trip
Verified
10/10 Exceptional
Nov 13, 2025
We loved this place, comfortable, clean, great locaton, cute breakfast in a picnic basket!
Cathy
Cathy, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Great location, communication, and clean & comfortable place. Would definitely come back!
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Great location. Gio
Socorro
Socorro, 2-night trip
Verified
10/10 Exceptional
Dec 27, 2025
It was my second time staying at Cais Urban Lodge. The location is great, the service is excellent, and the room with a kitchen feels very welcoming.
Xiao Yan
Xiao Yan, 4-night trip
Verified
10/10 Exceptional
Dec 31, 2025
there was no breakfast in the hotel but plenty of places locally. The hotel was convenient for travel and entertainment
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Great location and quiet.
David
David, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Great place and communication. Fantastic location.
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Great spot. The breakfast costs a hefty fee, so we ate locally. It was quiet and easy to get in and out. The place was in a great location for exploration. Check-in was a breeze, and they were always available via whatsapp text.
Salvatore
Salvatore, 4-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Great location!
CATALINA CASTRO
CATALINA CASTRO, 2-night trip
Verified
10/10 Exceptional
Mar 11, 2026
Great stay in a perfect Lisbon location
I had a really enjoyable stay at Cais Urban Lodge. The accommodation was very clean and well maintained, which immediately made it feel comfortable and welcoming. The bed was especially comfy and I slept really well throughout my stay.
The location is excellent and made sightseeing around Lisbon very easy. Many of the main attractions, restaurants, and transport links were within easy reach, so it was a great base for exploring the city.
The staff were fantastic – friendly, helpful, and very responsive with communication both before and during the stay. That level of service really added to the overall positive experience.
The only small thing I would have preferred is if coffee had been provided in the room (we were given a couple of fruit teas) , as that would have made the stay even better. Aside from that minor point, everything else was great and I would definitely consider staying here again.
Clare
Clare, 3-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Check in was so easy and accommodating. The location was great. The building was quiet. We had everything we needed. The unit had great style and we loved it all.
Chloe
Chloe, 3-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Staff was wonderful, very helpful! Place was very clean and spacious. Had everything we needed! Would recommend
Lauren
Lauren, 2-night trip
Verified
10/10 Exceptional
Oct 31, 2025
The room was lovely! Spacious, clean, beautifully decorated, and well-stocked. We were treated so warmly by Fabio, who checked us in. The location is very convenient - only steps away from Pink Street! Would definitely stay here again.
Karri
Karri, 3-night trip
Verified
10/10 Exceptional
Oct 10, 2025
The apartment was stylish and clean. The area was great
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Clean, quiet and centrally located. Excellent customer service despite not having a 24/7 reception.
Lori
Lori, 3-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Great location for our 2 nights in Lisbon, right near train station.
Very comfortable, spacious and had everything we needed!
Host was friendly and informative.
Anna
Anna, 2-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Great property and location is in the heart of the nightlife, it's tucked away in a side street away from heavy foot traffic
Joshua
Joshua, 2-night trip
Verified
8/10 Very good
Jul 17, 2025
Very spacious room and clean. Would definitely stay again.
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Very beautiful stay and the although the streets were busy with a lot of noise the windows closed kept the room quiet a peaceful. Loved the whole urban look
Shelley
Shelley, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
This is a zero hotel which we quite appreciated. It contained everything needed for our 3 night stay. The location was absolutely amazing. Bed was quite comfortable. The staff was extremely responsive to any questions and requests. We would definitely stay here again!