Experience luxury in the heart of Downtown Cuenca at Casa Firenza. Unwind with a hot stone massage, enjoy a meal at one of two on-site restaurants, or grab a drink from one of two bars. With free WiFi and coffee/tea available in the lobby, this hotel offers convenience and charm.
Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101
What's nearby
Calderon Park - 1 min walk - 0.0 km
New Cathedral of Cuenca - 2 min walk - 0.2 km
Plaza Rotary Market - 5 min walk - 0.5 km
Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
Alejandro Serrano Aguilar Stadium - 15 min walk - 1.3 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 11 min drive
Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.8 miles/128.5 km
14n - Antonio Borrero Station - 3 min walk
Luis Cordero (Hermano Miguel) Station - 3 min walk
Gaspar Sangurima Tram Station - 9 min walk
Terminal Terrestre Station - 20 min walk
Unidad Nacional Tram Station - 22 min walk
Restaurants
Negroni - 1 min walk
El Confesionario - 2 min walk
Raymipampa - 1 min walk
Le Bistro - 2 min walk
La Creme - 1 min walk
About this property
Casa Firenza
Casa Firenza is a great choice for a stay in Cuenca. Guests can indulge in hot stone massages, then grab a bite to eat at one of the 2 restaurants. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.
Languages
Spanish
More about this property
VISIBILITY
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite parking available only on request
Onsite carport
Free offsite parking within 1640 ft
Other information
Designated smoking areas
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Casa Firenza Hotel
Casa Firenza Cuenca
Casa Firenza Hotel Cuenca
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Casa Firenza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Firenza?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Casa Firenza?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Casa Firenza and nearby?
Casa Firenza has 2 bars and spa services.
Are there restaurants at or near Casa Firenza?
Yes, there are 2 onsite restaurants.
What's the area around Casa Firenza like?
Casa Firenza is in Downtown Cuenca, a short 9-minute walk from Gaspar Sangurima Tram Station and 6 minutes' walk from Plaza Rotary Market.
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Casa Firenza Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Oct 31, 2024
Room was beautiful and clean
Staff went above and beyond. Very friendly beyond helpful.
Randy
Randy, 2-night trip
6/10 Okay
Mar 23, 2025
The room where I was very small and smell food the kitchen was below all the rooms
Fabian
Fabian, 3-night trip
10/10 Excellent
Dec 28, 2024
Eduardo A.
Eduardo A., 3-night trip
8/10 Good
Jan 10, 2024
Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación.
Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más...
Paul
10/10 Excellent
Aug 25, 2023
En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab
volveria siempre
LIZARDO
LIZARDO, 3-night trip
2/10 Terrible
Aug 14, 2023
Jose
Jose, 2-night trip
10/10 Excellent
Jul 7, 2023
Muy recomendado el hotel, por su ubicación, instalaciones y servicio!