Lovely decor, spacious room and spacious, classy bathroom with nice showerhead and good consistent water temperature. Comfortable real king bed, not the dodgy two singles pushed together like a lot of hotels do. Staff were friendly and helpful and all the ones we spoke to had fantastic English (although in classic German style many of them claimed they only spoke "a little" - but it's a heck of a lot better than my German!). Unfortunately though the climate control in the room was malfunctioning and we couldn't adjust it so the room was a little uncomfortably warm for sleeping at 22.5C with the only bedding a luxurious down quilt. Also disappointing that several damages in the walls hadn't been repaired and repainted - the bare white plaster from the damage was very visible on the nice dark paint. Bathroom also had a bit of gunge around the sink and some dodgy silicon repairs in the shower that wasn't color matched and had a lot of excess smears each side of the corner. Listing says no lifts, but there were for the tower we were in, as well as a small accessibility lift on the drop down stairs between sections. Breakfast was a bit pricey, but had a full hot and cold buffet with a lot of variety and good quality food.