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Niwa Tulum Luxury Suites

2.5 star property
Tulum Mediterranean hotel with outdoor pool

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Photo gallery for Niwa Tulum Luxury Suites

Outdoor pool
Exterior
Property amenity
Luxury Suite, 2 Bedrooms | Living room
Property amenity
In Tulum, Niwa Tulum Luxury Suites offers a serene retreat with an outdoor pool and rooftop terrace. Unwind in the garden or connect to WiFi from the comfort of your room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Pool
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Airport shuttle
  • Air conditioning
  • Garden
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • 2 bedrooms
  • Kitchen
  • Separate dining area
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CNY742
CNY919 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 2 Bedrooms

2 bedrooms, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Dining room

Luxury Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Presidential Suite, 3 Bedrooms, Pool View

Presidential Suite, 3 Bedrooms, Pool View | Terrace/patio

Presidential Suite, 3 Bedrooms, Pool View

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 300 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Twin Bunk Beds

View all photos for Family Suite, 2 Bedrooms

2 bedrooms, premium bedding, pillowtop beds, in-room safe

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 200 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Royal Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 2 Bedrooms

2 bedrooms, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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Exterior

Naala Tulum

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  • Parking available
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About the neighborhood

Map
La Veleta, Tulum, QROO, 77765

What's nearby

  • Gran Cenote - 7 min drive - 6.8 km
  • Tulum Beach - 10 min drive - 8.4 km
  • Tulum Mayan Ruins - 11 min drive - 7.7 km
  • Playa Paraiso - 11 min drive - 7.7 km
  • Playa Ruinas - 15 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive
  • Cancun Intl. Airport (CUN) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Agavero - ‬13 min walk
  • ‪Hotel Milam - ‬6 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬5 min walk
  • ‪Raum Gallery - ‬10 min walk
  • ‪Los Morros Veleta - ‬14 min walk

About this property

Niwa Tulum Luxury Suites

Niwa Tulum Luxury Suites features a rooftop terrace and puts you within a 10-minute drive of Gran Cenote and Tulum National Park. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. This Mediterranean hotel is also within a short drive of Tulum Mayan Ruins and Tulum Beach.

At a glance

DONE

Hotel size

    • 5 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Washing machine
  • Window screens

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Griddle
  • Cookware, dishes, and utensils
  • Dishwasher
  • Blender
  • Dining table
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way, maximum occupancy 4)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Niwa Tulum
Niwa Tulum Luxury Suites Hotel
Niwa Tulum Luxury Suites Tulum
Niwa Tulum Hotel Luxury Suites
Niwa Tulum Luxury Suites Hotel Tulum

Frequently asked questions

Does Niwa Tulum Luxury Suites offer free cancellation for a full refund?

Yes, Niwa Tulum Luxury Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Niwa Tulum Luxury Suites?

Yes, there's an outdoor pool.

Are pets allowed at Niwa Tulum Luxury Suites?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Niwa Tulum Luxury Suites?

Yes, there's free self parking.

Is airport shuttle service offered by Niwa Tulum Luxury Suites?

Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.

What are the check-in and check-out times at Niwa Tulum Luxury Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Niwa Tulum Luxury Suites and nearby?

Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Niwa Tulum Luxury Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a blender, a griddle, and cookware.

Does Niwa Tulum Luxury Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Niwa Tulum Luxury Suites like?

Niwa Tulum Luxury Suites is in La Veleta, a short 3-minute walk from Holistika Art Walk.

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Reviews

Niwa Tulum Luxury Suites Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Amenities

8.2

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities

Reviews

10/10 Exceptional

Muy bonito lugar muy espacioso
Marisol, 1-night trip

10/10 Exceptional

Lugar espacioso, cercano, com piscina y ewuipado, tranquilo y familiar
Manuel, 1-night trip

10/10 Exceptional

todo
DANIEL, 2-night trip

10/10 Exceptional

Muy bien

Excelente lugar para descansar
Sergio, 1-night trip

10/10 Exceptional

Excelente el inmueble, solo acondicionar estacionamiento y puerta principal de acceso.
JJ, 1-night trip

10/10 Exceptional

Todo genial, la atención de Cindy fue excelente.
Martha Alicia Tovar, 1-night trip

10/10 Exceptional

Una excelente experiencia, las habitaciones super comodas el colchon y las almohadas lo mejor pude descansar sin problema en toda mi estancia. Los departamentos cuentan con todo lo necesario para cocinar durante varios dias. La Srita. Cindy en todo momento se porto amable y atenta.
Dirección, 8-night trip

8/10 Very good

Great Stay

We had a wonderful stay! The rooms are spacious, we booked a 2-bedroom suite on the roof with a large balcony – perfect for relaxing in private. Despite arriving late at 3 AM, the process was seamless. We received clear instructions via WhatsApp on how to access our key and find our suite. The cleaning staff were incredibly sweet and helpful, adding a personal touch to our experience. This is truly a great place to unwind and enjoy some privacy. Highly recommend!
Ahmad, 4-night trip

10/10 Exceptional

Excelente servicio
JOSE, 4-night trip

10/10 Exceptional

Excelente propiedad
Ignacio, 1-night trip

10/10 Exceptional

Outstanding service & installations

Great experience staying at Nuwa. The service and installations outstanding. Thank you for this excellent time.
Eduardo, 1-night trip

10/10 Exceptional

Good place. Some minor handyman upkeep with porly functioning washing machine and bathroom faucet is only minor room for improvement...
Balint, 1-night trip

6/10 Good

Malgré une arrivée très tardive, la chambre n'était pas prête et avions reçu une chambre temporaire Résultat, tout la deuxième journée, les valises étaient à la réception et ne pouvions revenir avant 17h à notre chambre définitive. Pas d'eau chaude le premier soir car chauffe eau était éteint.
Aurelie, 4-night trip

2/10 Poor

Expedia has a wrong number and when we arrived we didn't have a place to stay! We had to book a different place when we realized we were not going to be able to stay here! Expedia needs to remove this listing ASAP
Noe, 1-night trip

8/10 Very good

Our room was very nice and spacious. The staff was nice. But this is not a hotel. There is no bar or restaurant (we saw some reviews saying there was), and it's not close to many food options. It definitely has more of a short term rental vibe. Again, we liked it well enough, but it wasn't quite what we expected.
Sabin, 7-night trip

4/10 Fair

There’s not much near this location. The unit was clogged, tv didn’t work, WiFi didn’t work, a window didn’t work so the AC wouldn’t cool, they never came in and cleaned. Music is playing thru the day, so if you want to sleep in you’ll hear it. Rooms are very bright. The positive would be the staff that tries to be helpful. Out experience wasn’t great since much was broken.
brenda, 2-night trip

4/10 Fair

Where to start…when we arrived we couldn’t find anyone on the property to let us into our room. It was a ghost town. Didn’t appear that anyone else was staying in the other units. We found someone who took us to our room. We were to have a private splash pool. We were told that was only in executive suites despite the fact we saw several on the way to our room. We were taken to room with a pool and someone was cleaning it but it was never filled. Property rep says we never asked for it to be filled…? There wasn’t a hairdryer as listing said. When I asked for one I received no response. The washing machine didn’t work. When we mentioned it the response was … it doesn’t work. No coffee maker and a kettle that smelled like mold. My friend couldn’t find his jacket and wanted to look in first room for it. He was told it wasn’t there. It had his car key fobs in it so it was important. We went to that room and knocked . No one there and door was unlocked so he went in to see if coat was there. We were going to beach and my friend stopped at supply cupboard which was unlocked to get a towel to take. I received a nasty message about those two incidents. Then on our return to property was confronted by angry property rep asking if we took her bike??!! I couldn’t believe what I was hearing!! To call this place “executive suites” is a real stretch. It may have been at one time but certainly not now. Loved Tulum but our trip was not as relaxing as it should have been.
Patricia Mary, 9-night trip

4/10 Fair

I'd like to preface this with it is a great condo with a large patio area that was fun for a family of five. Nice kitchen right off the patio to cook meals. We enjoyed having a larger place to come back to after staying at Hotel Xcaret for a week. On our second night I walked into the kitchen and encountered three roaches, one big enough to have a conversation with. I tried not to freak out since I didnt want to ruin our vacation. I opened the utensil drawer and oh god there was one in there too! I quickly contacted the management for Roach traps. They replied "they were sorry for our unfortunate situation" and that they had spray. They sprayed when we were gone and we only saw two more after that for the rest of the 4 days we were there. We told the woman at the front desk we were checking out early and leaving the next day after staying 8 nights but booking 11 nights. We for a refund obviously since it was previously booked. And we were ready to see more Mexico. The next day as we were leaving the woman at the front desk came up to the condo, asked me to stay and started inspecting everything?! Counting in front of me every towel and sheet then furiously texting on her phone, it was bizarre. You would think after leaving three nights early and they can obviously book the place again to double their money worrying about some shabby towels seems not thought out well and surprizingly petty. You would think they would be abit more apologetic and not outwar
Jessica, 11-night trip

10/10 Exceptional

Paulina, 1-night trip

8/10 Very good

Raul, 1-night trip

10/10 Exceptional

Michael, 3-night trip

10/10 Exceptional

8-night trip

2/10 Poor

Malo

No me gustó preferí cambiarme de hotel
Yolanda, 1-night trip

2/10 Poor

Mal servicio

Mal servicio
Yolanda, 1-night trip

10/10 Exceptional

Súper hermoso muy tranquilo limpio y súper agradable un 10 en limpiezas calidad excelente camas súper ricas todo un 10
Julian Martin, 1-night trip