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Best Western Plus Casablanca City Center

3.5 star property
Casablanca hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of Casablanca, Best Western Plus Casablanca City Center offers a welcoming haven. Take advantage of dry cleaning services, connect to WiFi in public areas, and enjoy express check-out for a seamless stay. The multilingual staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • ATM/banking services
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
  • LED TV
The current price is CNY465
CNY531 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Pillowtop beds, soundproofing, free cribs/infant beds, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking, Garden View

Comfort Room, 1 King Bed, Non Smoking, Garden View | Pillowtop beds, soundproofing, free cribs/infant beds, bed sheets

Comfort Room, 1 King Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, soundproofing, free cribs/infant beds, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Pillowtop beds, soundproofing, free cribs/infant beds, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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The price is CNY670
CNY766 total
includes taxes & fees
Jun 4 - Jun 5
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About the neighborhood

Map
06 Rue Mohamed El Fidouzi, Casablanca, Casablanca-Settat, 20000

What's nearby

  • Casablanca Twin Towers - 13 min walk - 1.1 km
  • Twin Center Shopping Center - 13 min walk - 1.1 km
  • Place Mohammed V - 17 min walk - 1.4 km
  • United Nations Square - 3 min drive - 1.9 km
  • Central Market of Casablanca - 5 min drive - 2.2 km

Getting around

  • Mohammed V Airport (CMN) - 41 min drive
  • Casablanca Mers Sultan Station - 4 min drive
  • Casablanca Facultes Station - 7 min drive
  • Casablanca L'Oasis Station - 8 min drive
  • Hassan II Avenue Station - 4 min walk
  • Les Hopitaux Station - 4 min walk
  • Faculte de Medecine Station - 12 min walk

Restaurants

  • ‪Little Mamma - ‬3 min walk
  • ‪Vista Blanca - ‬5 min walk
  • ‪Paul - ‬6 min walk
  • ‪The Meat - ‬2 min walk
  • ‪Casa Galicia - ‬5 min walk

About this property

Best Western Plus Casablanca City Center

Best Western Plus Casablanca City Center puts you just a 5-minute drive from Hassan II Mosque. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Public transportation is just a short walk: Hassan II Avenue Station is 4 minutes and Les Hopitaux Station is 4 minutes.

At a glance

DONE

Hotel size

    • 64 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 12 and younger eat free breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower

Stay connected

  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately MAD 150 per person
  • Early check-in can be arranged for an extra charge of MAD 200 (subject to availability)
  • Late check-out can be arranged for an extra charge of MAD 200 (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Mobile payment options include: Apple Pay.

Also known as

Plus Casablanca City Center

Best Western Plus Casablanca City Center Hotel

Best Western Plus Casablanca City Center Casablanca

Best Western Plus Casablanca City Center Hotel Casablanca

Frequently asked questions

Are pets allowed at Best Western Plus Casablanca City Center?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Plus Casablanca City Center?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Plus Casablanca City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of MAD 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MAD 200 (subject to availability). Express check-out is available.

Are there restaurants at or near Best Western Plus Casablanca City Center?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus Casablanca City Center like?

Best Western Plus Casablanca City Center is in Maarif, a short 4-minute walk from Hassan II Avenue Station and 16 minutes' walk from Casablanca Twin Towers.

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Reviews

Best Western Plus Casablanca City Center Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Amenities

8.2

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

8/10 Very good

Nice and big and minimalistic in the rooms. Comfortable.
Greer, 1-night trip
Verified

10/10 Exceptional

The staff is so nice.
Juan, 3-night trip
Verified

2/10 Poor

I was supposed to be in a double/king room but had 3 single beds spaced out cluttering the room & no room for my suitcase to open. They wouldn't change my room until the next day. Only the bellman was helpful, removing one bed so I could fit my suitcase in. Housekeeping barged in without knocking when I was in bed the next morning. I told reception who said they would talk to housekeeping & my new room would be ready at 11am to move me. Then despite a do not disturb sign on my door, housekeeping still knocked on my door at 10.30am when I was in the shower to deliver extra toilet rolls?! Reception obviously did not inform them to leave my room alone, or cynically made them disturb me in spite of my complaint. I gave them an extra hour, going down for the new key at 12pm to be told the new room was still not ready & I would be phoned when I could move. All service has been terrible & I feel deliberately treating me poorly due to my requesting a new room. I would never stay here again.
Deirdre Janine, 1-night trip
Verified

10/10 Exceptional

Everything is good
Nuria, 5-night trip
Verified

10/10 Exceptional

Keep up the good job!
Paulos, 1-night trip
Verified

10/10 Exceptional

Good job!
Paulos, 2-night trip
Verified

10/10 Exceptional

Great staff and beautiful place.
Elena, 7-night trip
Verified

10/10 Exceptional

Clean, nice staff
Osama, 1-night trip
Verified

8/10 Very good

Our stay here was nice! Very close to tramway station.
Lucia, 3-night trip
Verified

8/10 Very good

A quite ok hotel. Nice staff.
2-night trip
Verified

10/10 Exceptional

Staff was very helpful
Verified

10/10 Exceptional

Great Hotel!

This is a brand new hotel. The staff are wonderful and attentive. I was very pleasantly surprised at how nice the room was. Good location. I was very satisfied and would recommend as well as stay there again.
Yosef, 2-night trip
Verified

4/10 Fair

Loved the decor! Felt like I was in a trendy boutique hotel but encountered a dead roach on my bed. Good thing I was only there for a night but the disappointment was the fact that there was no reaction from the front desk on my way out. I just got a “Oh” and that’s it
Betty, 1-night trip
Verified

10/10 Exceptional

Excellent hotel!

Excellent customer service! We had a free upgrade to the room with excellent view and other amenities. Free Breakfast with variety of food which very rare nowadays. Convenient location, close proximity to Medina, park, government buildings, etc. located in the center of city. Has modern/contemporary interior design, very well maintained hotel.
Josif, 1-night trip
Verified

8/10 Very good

Good
ellen, 2-night trip
Verified

6/10 Good

The room was in good condition. As for improvements: the restaurant did not have a menu but a buffet. The food had been sitting for a very long time and was cold. I was overcharged for the bottle of wine that I ordered. $43 for a cold buffet, and a single bottle of wine was far too much for what I received. When I went to pay the bill, I was told that credit card machine was not working and asked to pay in cash. Later, the guy came to my room to get me to pay and despite me seeing a green light, he told me that the machine was not working. Only when I told him they had until Friday to figure this out, did the machine miraculously work. The next night I noticed that there was no water in my room and I asked could I get additional bottle water. I was tersely told to buy water at a shop nearby. One would think that wanted to obtain bottled water at a hotel. Upon checkout, I was told that there was an additional fee for my prepaid reservation. This had not been mentioned at check-in. When I went to pay by card, I was told that I had to pay with cash. When I explained I had no Moroccan money they told me to use an ATM. I gave him a small amount of American money and called it a day, but I will not be back at this property again and do not recommend it to others.
Gavin, 2-night trip
Verified

2/10 Poor

Terrible Customer Service

Terrible customer service, front desk staff was usually watching videos on their phone or socializing with their friends (not hotel staff) sitting on the sofa in the lobby.
Syed Mohammad Faaiz, 2-night trip
Verified

4/10 Fair

Room temperature , very hot could not sleep. shower water was standing. Mohammad front desk guy was nice, friendly. No 4 star hotel service. there was no complimentary water in the room. Safe was lock, asked for assistance, was delayed. I went down myself to request for tech:, room was small.
Saeed, 3-night trip
Verified

6/10 Good

Poor service, not clean, not recommended

We stayed two nights at this hotel. The first room given to us had issues with both window and door, as both could not be locked. The front desk changed a room for us, which was fine in terms of the hardwares. We asked for some tea bags and teaspoons as there was only one left at the bar, no one sent us until the next day evening we asked again, and we only got one teaspoon for us to share 😅 We packed food as my husband wasn’t feeling well, when the food was cold, i went to the restaurant at 1st floor and sought help with the staff there. When I could not even finish telling him my request, he had already replied me at least 5 “No”, which was very rude. The towels in the bathroom were all so dirty and already turned yellowish in colour, the bathroom without a window has no mechanical ventilation either, and something was seemed wrong with their kitchen ventilation system, where we stayed at 2nd floor, every early morning, the food smell came in from the room door and the entire corridor outside our room was the food smell. Given a choice, please consider a better hotel.
The towel was so dirty, already became a yellowish colour
Nina, 2-night trip
Verified

2/10 Poor

This is so far the worst hotel stay I’ve ever had, the hotel service is absolutely terrible. No smile, no greeting, false promises and terrible attitude towards guest. Though the facility looks quite nice, it’s not recommended at all to stay here. Check-in: it’s a prepaid and confirmed booking, but when I checked in, hotel told me there was not sufficient fund to charge. Hotel is supposed to charge from Expedia, not from guest, I told hotel they should check with Expedia about the payment. hotel refused to do anything from their side to check, but just rudely asked me or more accurately, demanded me to talk with Expedia. After 1 hr waiting, hotel kind of figured out about the payment, but they did not proactively call me in the room until I asked them. No apologies and not any comforting language after the whole drama. When we checked in, we asked the hotel to order taxi to the airport next morning, the receptionist noted down the details and said it will cost 400 MAD, payment directly to driver. We agreed. The next morning, we reminded the front desk, they again said no problem. When it’s time of leaving, no taxi, and it was a different manager sitting there. When asked, it was as if it was his first time to hear this request. He did not get any taxi, again no apologies at all. In the end, we got a taxi at 250 MAD. This is not an ideal area for tourists, we felt a bit unsafe. It will be better to stay at the west coast side from my personal opinion.
Verified

10/10 Exceptional

Un peu bruillant avec le klaxon des voitures
Sylvain, 3-night trip
Verified

10/10 Exceptional

Il sont vraiment gentil et sympa et appréciable
Mamady, 8-night trip
Verified

2/10 Poor

Bonjour, il n'y avait pas d'eau dans la chambre ni le soir à mon arrivée ni le lendemain matin pour la douche. J'ai dû quitter l'hôtel le matin pour prendre une chambre dans un autre hôtel afin de pouvoir me préparer correctement pour une réunion d'affaire le dimanche après-midi. J'ai écrit à BW réclamation pour demander un remboursement de ces deux nuits car c'est inacceptable qu'un hôtel de standing ne mette pas tout en oeuvre pour assurer la qualité de la prestation. Ce qui m'a le plus énervé au delà de l'absence d'eau c'est que lors de mon check in la réceptioniste ne m'a même pas prévenu, et que le lendemain matin quand j'ai appelé de ma chambre pour savoir quand reviendrait l'eau, la réceptionniste m'a répondu que l'eau fonctionnait à la réception ce qui ne m'aidait guère. Bref, cette expérience BW Casablanca ne me laissera le meilleur souvenir. Cordialement, Frédéric Isel
Frédéric, 2-night trip
Verified

8/10 Very good

Bien situé. Proche tram et parc
Arab, 3-night trip
Verified

6/10 Good

Room was ok..sewer smell comes to room and asphixiates you during sleep. Cigarette smell gets to your room and does the same.
Kathy, 2-night trip