⭐☆☆☆☆ Terrible Experience – Do Not Recommend
I had an awful stay at this hotel and strongly advise against booking here. After a medical procedure, I had important medications (antibiotics, painkillers, prescription drops) in a sealed pharmacy bag under my desk. Housekeeping threw them away without checking inside. When I brought it up, management refused to apologize or take any responsibility – instead, they told me it was my fault for leaving the bag on the floor. I found this incredibly unprofessional and dismissive, especially since it was a heavy bag that clearly had items inside. They refused any compensation and basically tried to gaslight me into thinking it was acceptable.
On top of that, they wouldn’t serve me breakfast even though it was before 10am, the bathroom was dirty, the rooms are so poorly insulated you can hear everything from outside and from other rooms, and there’s no elevator. No one offered to help with my luggage up three flights of stairs, which was exhausting after surgery.
While a few staff members were friendly, the overall service and management were terrible. I would never stay here again and do not recommend it to anyone.
