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Sago Palm Hotel

4.5 star property
Luxury hotel in Ocho Rios with outdoor pool and restaurant

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Photo gallery for Sago Palm Hotel

Exterior
Westmoreland King Large | 1 bedroom, premium bedding, in-room safe, individually furnished
Main Deluxe Queen Junior Suite | 1 bedroom, premium bedding, in-room safe, individually furnished
Main Deluxe Queen Junior Suite | 1 bedroom, premium bedding, in-room safe, individually furnished
Signature Suite | 1 bedroom, premium bedding, in-room safe, individually furnished
Sago Palm Hotel offers a luxurious oasis in the city center. Unwind at the poolside bar, indulge in spa treatments like body scrubs and manicures, or savor breakfast, lunch and dinner at York Tavern restaurant. Guests appreciate helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Spa services
  • Conference center
  • Business center
  • 2 meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower
  • Premium bedding

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | 1 bedroom, premium bedding, in-room safe, individually furnished

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

1 bedroom, premium bedding, in-room safe, individually furnished

Main King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin | 1 bedroom, premium bedding, in-room safe, individually furnished

Main Twin Twin

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

1 bedroom, premium bedding, in-room safe, individually furnished

Main Deluxe King

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, in-room safe, individually furnished

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Westmoreland Town King

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland King Large

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Main Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Main Queen

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
54 Main St, Ocho Rios

What's nearby

  • Turtle Beach - 6 min walk - 0.5 km
  • Mahogany Beach - 20 min walk - 1.7 km
  • Ocho Rios Fort - 4 min drive - 2.6 km
  • Mystic Mountain - 6 min drive - 4.1 km
  • Dunn's River Falls - 8 min drive - 5.4 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive
  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Miss T's Kitchen - ‬4 min walk
  • ‪Cafe Express - ‬9 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Passage To India - ‬10 min walk

About this property

Sago Palm Hotel

Sago Palm Hotel puts you within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. You can indulge in body wraps or mani/pedis, and York Tavern serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 37 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Private dining
  • Room service (limited hours)

What to do

  • Beach nearby
  • Rafting nearby
  • Ziplining nearby

Working away

  • Business center
  • 2 meeting rooms
  • Coworking spaces
  • Conference center (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Dining

York Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: USD 200.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 34 for adults and USD 17 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
HELP_OUTLINE

Frequently asked questions

Does Sago Palm Hotel offer free cancellation for a full refund?

Yes, Sago Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sago Palm Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sago Palm Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sago Palm Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sago Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What is there to do at Sago Palm Hotel and nearby?

Have fun with nearby activities like boat tours, rafting, and ziplining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Sago Palm Hotel also has spa services.

Are there restaurants at or near Sago Palm Hotel?

Yes, there's an onsite restaurant, York Tavern.

What's the area around Sago Palm Hotel like?

Sago Palm Hotel is located on the Ocho Rios Strip, a short 5-minute walk from Jamaica Beaches and 5 minutes' walk from Turtle River Park.

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Sago Palm Hotel Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Food
Room
Restaurant
Location
Store
Family friendly
Kitchen
Bar

What guests liked

  • Breakfast options were great, delicious, and scrumptious with many guests praising the food. (14 reviews)
  • The pool area was great and offered a wonderful view from the rooms. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Staff welcoming friendly, attended to our needs.
4-night trip

10/10

Every member of staff was so helpful and polite. We had a great stay
4-night trip

10/10

This property was amazing.
2-night trip

10/10

Enjoyed our 3 days stay in the town. Clean place and friendly staff. Would stay again!
3-night trip

10/10

Nice modern boutique hotel nestled in the heart of Ocho Rios. Facility was clean and well kept. Room and bed were very comfortable. Staff were courteous and friendly. Jamaican breakfast was delicious.
1-night trip

10/10

Everything about the property was very excellent the food and the cleanliness of the room. When i go back to jamaica i know where im going to stay
5-night trip

8/10

I love the security.
2-night trip

10/10

VERY GOOD
2-night trip

8/10

Everything was great at the property but breakfast could be better.
1-night trip

10/10

Property was great, accessible to nearby affordable restaurants, wholesale stores, and tourist areas like margarita ville. Staff was very friendly and accommodating as well. I will definitely be back to this hotel in the near future.
3-night trip

8/10

Beautiful interior and clean.
2-night trip

10/10

The property was great. The breakfast was good as far as the location. It was not in the best neighborhood, but it was gated so I felt safe inside the compound.
3-night trip

2/10

Everything was good until the waiter decided to overcharge me at the restaurant. He decided to add an extra 25% on top of my bill for I don't know what because Im paying a service charge for eating at the restaurant according to my receipt. He could not explain what this 25% extra is for as it was not included on my receipt. Even after going back and forth the issue was still not solved. This is clearly a way of cheating guests to get the extra money.
4-night trip

10/10

The staff went over and beyond!!!! Excellent service!
4-night trip

10/10

We loved our stay at the Sago Palm. All the staff were super friendly and courteous and most of all professional. The room was great — very comfortable and clean. We liked the sweet patio in our room as well. The hotel was well located so as to be-able to walk around to the craft market and different restaurants, as well as our favorite, Juici Patties 😊
2-night trip

10/10

Love the location and staff. There isn't an elevator but the flight of stairs isn't bad.
1-night trip

10/10

Liked the property. Please allow sufficient time if u r dining in the hotel restaurant as it the food arrives quite late after u place the order
3-night trip

10/10

Very clean hotel. Great staff!
4-night trip

10/10

Facility was impeccable, room absolutely beautiful, staff was very friendly & helpful. Food menu was very limited, no local “niceties” offered like fresh fruit.
2-night trip

10/10

My spouse and I, really enjoyed our stay, Food was Superb, location was great and convenient. Will definitely visit again.
4-night trip

10/10

Wonderful staff, quick and easy check-in, food was top tier... would definitely go back!
3-night trip

10/10

Good location. In center of town
9-night trip

10/10

Staff was very helpful and accommodating. Hotel was clean, updated, had convenient parking and was just what we needed for our time in that area. Would definitely stay there again. My family enjoyed it and my kids felt very safe there.
1-night trip

10/10

Nice up and coming hotel that recently had a lot of renovations. Location is great you can walk to many places in the area. Would stay here again.
3-night trip

10/10

As a woman travelling alone, this hotel made me feel safe. the staff are so lovely, so welcoming and helpful & everyone helped to make my stay enjoyable. The rooms are of the highest quality & i felt like a Queen stretching out in the big bed. it was worth every penny & when i come back to Ocho i will definitely stay again. Food was excellent & the decor & ambience was 20/10. close to all the shops & beaches i was sad to have to leave xx
1-night trip