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Sago Palm Hotel

4.5 star property
Luxury hotel in Ocho Rios with 2 bars/lounges and outdoor pool

Choose dates to view prices

Sago Palm Hotel offers a luxurious oasis in the city center. Unwind at the poolside bar, indulge in spa treatments like body scrubs and manicures, or savor breakfast, lunch and dinner at York Tavern restaurant. Guests appreciate helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • Room service
  • Spa services
  • Conference center
  • Business center
  • 2 meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower
  • Premium bedding
The current price is CNY1,162
CNY1,285 total
includes taxes & fees
Jun 8 - Jun 9

Why we love this property

Work and play perfected
Located in the city center, this hotel offers meeting rooms and a coworking space for business needs. Spa services and poolside bar await after work.
Culinary creations
This hotel offers a restaurant and 2 bars, plus culinary flair through cooked-to-order breakfast, chef service, and intimate private dining options.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

  • Sleeps 2
  • Free WiFi

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • Sleeps 2
  • Free WiFi

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

  • Sleeps 2
  • Free WiFi

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

  • Sleeps 2
  • Free WiFi

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

  • Sleeps 2
  • Free WiFi

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

  • Sleeps 2
  • Free WiFi

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Main Twin Twin

Main Twin Twin | Premium bedding, in-room safe, individually furnished, desk

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Main Deluxe Queen Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Map
54 Main St, Ocho Rios

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.3 km
  • Ocho Rios Clock Tower - 4 min walk - 0.4 km
  • Turtle Beach - 7 min walk - 0.7 km
  • Turtle River Park - 8 min walk - 0.7 km
  • Mahogany Beach - 1 min drive - 1.0 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive
  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪Ocean's 11 - ‬11 min walk
  • ‪Boulangerie - ‬5 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬12 min walk

About this property

Sago Palm Hotel

At Sago Palm Hotel, you'll be within a 10-minute drive of Dunn's River Falls. You can indulge in body wraps or mani/pedis, and York Tavern serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 37 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Private dining
  • Room service (limited hours)

What to do

  • Beach nearby
  • Rafting nearby
  • Ziplining nearby

Working away

  • Business center
  • 2 meeting rooms
  • Coworking spaces
  • Conference center (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Dining

York Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 200.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 34 for adults and USD 17 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover

Frequently asked questions

Does Sago Palm Hotel offer free cancellation for a full refund?

Yes, Sago Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sago Palm Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sago Palm Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sago Palm Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sago Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What is there to do at Sago Palm Hotel and nearby?

Have fun with nearby activities like boat tours, rafting, and ziplining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Sago Palm Hotel also has spa services.

Are there restaurants at or near Sago Palm Hotel?

Yes, there's an onsite restaurant, York Tavern.

What's the area around Sago Palm Hotel like?

Sago Palm Hotel is in the heart of Ocho Rios, a short 5-minute walk from Turtle River Park and 5 minutes' walk from Turtle Beach.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, and great with various options to choose from. (37 reviews)
  • The pool area was great, clean, and offered a wonderful view. (7 reviews)
  • The property is very close to the beach, making it an ideal location for beachgoers. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Food
Room
Restaurant
Location
Bar
Family friendly
Store
Kitchen

Reviews

Verified

10/10 Exceptional

This hotel conveniently located to all amenities in the heart of Ocho Rios was very nice. The staff were lovely. . Thank you. Comfortable hotel room - immaculate and clean as was the rest of the hotel. The breakfast was awesome with authentic delightful dishes. There is no entertainment however there a decent bar and a very nice outdoor terraced pool. Would definitely recommend and stay again.
Sandra, 1-night trip
Verified

10/10 Exceptional

A little gem of a hotel. For a more authentic Jamaican stay away from the bland big commercial resorts and hotels. Very friendly staff couldn’t have been more helpful. I will return and recommend highly.
David, 7-night trip
Verified

10/10 Exceptional

The hotel was an authentic Jamaican owned. The staff is amazing catering to our every need. Breakfast was magnificent with both Jamaican traditional dishes and American style cooked to order. Room was cozy and intimate. I highly recommend this hotel.
Errol, 3-night trip
Verified

10/10 Exceptional

Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Monica, 5-night trip
Verified

8/10 Very good

Surpassed my expectations. Only stayed a night to attend a Wedding in the area. Staff are polite and very helpful. I didn't get to check out the entire property because i had a ATV accident in the day prior to my check in.. so i mostly stayed in room.. However, BREAKFAST was great, different options to choose from. Will be staying again in the future. HIGHLY RECOMMENDED.
Dr. Gregory, 1-night trip
Verified

10/10 Exceptional

The deck chairs need replacing. The pool area was always clean. Joel created yummy breakfast for Raymond to serve us daily. Patrice, Hugh and Miguel and our bartender were excellent at assisting us with every need and request. Definitely recommend the staying here.
Lisa, 2-night trip
Verified

10/10 Exceptional

Staff is welcoming and helpful. Most rooms do not have exterior windows, so if that is important to you make sure you book the correct room type.
Michelle, 2-night trip
Verified

10/10 Exceptional

The hotel is very close to the beach , shopping areas, and restaurants. This is one of the reasons I enjoyed staying there.
Almarie, 3-night trip
Verified

10/10 Exceptional

I have a amazing time here for my birthday and the customer service was amazing would recommend it for a stay and the place was amazing clean and staff was great
Dennis, 1-night trip
Verified

10/10 Exceptional

My entire stay was amazing. The front desk team was very helpful and courteous special commendations to Patrice she greeted us when we arrived. The room was just as expected and clean. Bartender was knowledgeable. Will definitely recommend to others.
Annmarie, 2-night trip
Verified

10/10 Exceptional

My fiancé and I had a great experience from check in to check out. Will be visiting again in the future.
Brandon, 2-night trip
Verified

10/10 Exceptional

Small but cozy, staff was exceptional and the restaurant was a delight. Worth every penny.
Kimberlyn, 4-night trip
Verified

10/10 Exceptional

Staff was very helpful, making us feel very welcome from the moment we arrived. Place is always clean and tidy. Breakfast is also on point. Once again Amazing stay.
Karlene, 3-night trip
Verified

10/10 Exceptional

Very very nice. Clean, staff helpful and friendly, bar and breakfast were awesome. I will definitely stay here again. If you want more personalized service without the big resort feeling.. stay here. Security was priority for the guests. Sago Palm. The best!!
Patrice, 3-night trip
Verified

8/10 Very good

The.property is a hidden gem in the heart of Ocho Rios. My room was very clean and comfortable. The breakfast was very satisfying, and the staff was very pleasant. Truly a great find!
Keisha, 2-night trip
Verified

10/10 Exceptional

I’ve got to say, this hotel has some seriously amazing staff who go above and beyond to make you feel welcome! The rooms and bedding were spotless, and their breakfast was so good, it felt like you were dining at a fancy restaurant! For the price, it was definitely worth every penny.
Khary, 1-night trip
Verified

10/10 Exceptional

Staff was friendly … good service and clean!
Arica, 2-night trip
Verified

4/10 Fair

First room was not what was expected. Room was tiny and no windows. Second room was bigger but too much noise from the club next door. Breakfast was poor . Housekeeping and front desk staff were polite. Pool is dirty. Overall hotel is not what what it portrayed to be. Needs major upgrades
Breakfast not even a single fruit for the 9 days
carol, 9-night trip
Verified

10/10 Exceptional

I like the staff their were friendly and easy going
Tracy-Ann, 1-night trip
Verified

10/10 Exceptional

Everyone at Sago Palm Hotel when above and beyond to make sure my husband and i had a wonderful stay, great location.
Kevin, 7-night trip
Verified

6/10 Good

Clean hotel and room overall. Generally comfortable. However, when checking in the girl at the desk was rude and acted has if we were more of a troublesome as opposed to guest. Her attitude was prevalent when she said "checkkng in with 2...Now that's a PROBLEM..." ad the room was booked with one guest...even though through Expedia I modified the reservation and paid for an upgraded room. I won"t recommend and I won't be staying again.
Don, 2-night trip
Verified

8/10 Very good

Close proximity to several dining options. Love the daily breakfast provided, must say the room was great, wished it had windows.
Eustace, 3-night trip
Verified

10/10 Exceptional

We loved staying at this smaller hotel. The breakfast addition is worth the additional cost. Traditional Jamaican or American breakfast options were wonderful.
nicole, 4-night trip
Verified

10/10 Exceptional

The room was clean and cozy with all the amenities I needed. The Staff was super nice and welcoming. I also had the pleasure of sharing Jackfruit, with Ms. Yolanda... which is my favorite fruit. The breakfast was on point every morning, thanks to Mr. Campbell. If you're looking for a hotel with a personal touch and a comfortable stay, don't hesitate, this is it!
Michelle, 2-night trip
Verified

10/10 Exceptional

I love this place the staff was amazing 🇯🇲💯
Samoya, 3-night trip