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Aparthotel

Aparthotel HSM Lago Park

3.0 star property
Family-friendly aparthotel with restaurant, near Playa de Muro

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Nestled near Playa de Muro, Aparthotel HSM Lago Park offers an exciting escape. Unwind at the swim-up bar or let kids play on the playground while you lounge by the pool. With a restaurant serving breakfast and dinner, table tennis, and multilingual staff always ready to help.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Kitchenette
  • Laundry facilities
  • Parking available
  • Free WiFi

Main amenities (12)

  • 135 smoke-free apartments
  • Near the beach
  • Restaurant and bar/lounge
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Seasonal outdoor pool
  • Children's pool

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Kitchenette
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Apartment, 1 Bedroom, Balcony

View from room

Premium Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio, Balcony

In-room safe, free WiFi, bed sheets

Premium Studio, Balcony

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Sofa Beds
  • Free WiFi

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

View from room

Premium Apartment, Balcony (BRUNCH UNLIMITED)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

In-room safe, free WiFi, bed sheets

Premium Studio, Balcony (BRUNCH UNLIMITED)

  • Sleeps 2
  • 2 Twin Sofa Beds
  • Free WiFi

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About the neighborhood

Map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 5 min walk - 0.4 km
  • Platja dels Francesos - 5 min walk - 0.5 km
  • Alcúdia Beach - 19 min walk - 1.7 km
  • Cova de Sant Martí - 2 min drive - 2.1 km
  • Alcúdia Port - 8 min drive - 4.6 km

Getting around

  • Palma de Mallorca Airport (PMI) - 57 min drive
  • Sa Pobla Station - 17 min drive
  • Inca Station - 21 min drive
  • Muro Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪L’Épicerie Alcudia - ‬10 min walk
  • ‪Romanov Sky Bar - ‬7 min walk
  • ‪Picco - ‬15 min walk
  • ‪Bike Point Cafe - ‬10 min walk
  • ‪S'Albufera - ‬4 min walk

About this property

Aparthotel HSM Lago Park

  • Placing you within a 5-minute walk of Playa de Muro, Aparthotel HSM Lago Park features a nightclub and a free kids' club. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Restaurante Buffet, which serves breakfast and dinner. A poolside bar and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Property size

    • 135 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 66 ft
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sun loungers

Pool/Spa

  • Seasonal outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free offsite parking within 66 ft
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Children's toys

Restaurants on site

  • Restaurante Buffet

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–1:00 PM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • TV with cable service
  • Pool or billiards table
  • Table tennis
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Vending machine
  • ATM/banking services

Location highlights

  • Near the sea

Things to do

  • Fitness center
  • Nightclub
  • Bicycle rentals on site
  • Scuba diving nearby
  • Golf nearby
  • Sailing nearby
  • Bicycle rentals nearby
  • Snorkeling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 rooms
  • 4 floors
  • 2 buildings
  • Built in 1994

Special features

Dining

Restaurante Buffet - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from May to October

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property is professionally cleaned.

Also known as

Apartamentos HSM Lago Park

Apartamentos HSM Lago Park Alcudia

Apartamentos HSM Lago Park Aparthotel

Apartamentos HSM Lago Park Aparthotel Alcudia

Apartamentos Hsm Lago Park Hotel Playa De Muro

Apartamentos HSM Lago Park Aparthotel Muro

Apartamentos HSM Lago Park Muro

Apartamentos HSM go Park

Apartamentos HSM Lago Park

Aparthotel HSM Lago Park Muro

Aparthotel HSM Lago Park Aparthotel

Aparthotel HSM Lago Park Aparthotel Muro

Frequently asked questions

Does Aparthotel HSM Lago Park offer free cancellation for a full refund?

Yes, Aparthotel HSM Lago Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aparthotel HSM Lago Park?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Aparthotel HSM Lago Park?

Sorry, pets aren't allowed.

Is parking offered on site at Aparthotel HSM Lago Park?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Aparthotel HSM Lago Park?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Aparthotel HSM Lago Park?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Aparthotel HSM Lago Park and nearby?

Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Enjoy amenities like a nightclub, a seasonal outdoor pool, and a fitness center. Aparthotel HSM Lago Park also has an arcade.

Are there restaurants at or near Aparthotel HSM Lago Park?

Yes, there's an onsite restaurant, Restaurante Buffet.

Does Aparthotel HSM Lago Park have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

Does Aparthotel HSM Lago Park have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Aparthotel HSM Lago Park like?

Aparthotel HSM Lago Park is a short 5-minute walk from Playa de Muro and 5 minutes' walk from Platja dels Francesos.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was very tasty and the unlimited option made it a great value. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Bar
Room
Entertainment
Lobby

Reviews

Verified

10/10 Exceptional

Very good location, nice pool, friendly staff, well equipped room with kitchenette, cutlery, crockery, kettle etc. No problems parking on road outside hotel. Lovely buffet brunch with loads of choice. Wifi was an bit slow but everything else excellent
Stephen, 4-night trip
Verified

10/10 Exceptional

Very nice! Lovely staff! Antonio deserves an extra star :) very tasty breakfast. I would stay there again
Maria, 4-night trip
Verified

10/10 Exceptional

Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Zygimantas, 7-night trip
Verified

8/10 Very good

Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Louise, 5-night trip
Verified

10/10 Exceptional

Very clean and staff were friendly we’re coming back next year
alex, 10-night trip
Verified

10/10 Exceptional

Great vibe, friendly and relaxing!

I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
Charlotte, 7-night trip
Verified

10/10 Exceptional

Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.
Tanzeel, 4-night trip
Verified

8/10 Very good

Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Keith, 5-night trip
Verified

8/10 Very good

Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Amber, 5-night trip
Verified

6/10 Good

Booked last minute

All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Daniel, 3-night trip
Verified

8/10 Very good

The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
Louise, 5-night trip
Verified

6/10 Good

Not the right Value for the Money Spent

Staff at the Hotel was veru good. I had book am accomodation for my familty of 3.. I was given a room in the extended part of hotel , which didnt give a good feel .. it is cut off from Main Building .. It is an average accomodation.
Rahul, 4-night trip
Verified

6/10 Good

Good location

Food buffet was nice, we did it one day when we were by the pool. It’s unlimited for breakfast, brunch and lunch so we went in 2-3 times during the time period. We stayed in the lago2 which was more run down but fine. Pool towels would have been appreciated to be included in the price as we had to use our room towels which was annoying. Housekeeping was good but there were 2 days out of the week they didn’t clean (as in they don’t clean on those days). Hotel room had strong smell of drains particularly during the first part of the week, not sure if it was related to the wetter weather as it went away when it was sunnier. Little kitchenette was good, well equipped and easy to make meals in. Beds were quite comfy but pillows too flat, used a blanket underneath but still wasn’t very comfortable. Bit noisy as our room faced the bar. Staff all friendly and helpful. Local area was fine, lots of nice restaurants (we liked el patio and the pizza place a street or so nearby) and nice beach, beach quite small so not much room for kids to play football. Worked well as a base for us to explore the island. Had no issues with on street parking apart from one sunny weekend day where we just parked a bit further away.
Georgie, 7-night trip
Verified

8/10 Very good

All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.
Melanie, 12-night trip
Verified

6/10 Good

The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
Rebecca, 7-night trip
Verified

10/10 Exceptional

Enjoyed our 8 day stay . Will come back again
Willow, 8-night trip
Verified

8/10 Very good

I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
Heidi, 4-night trip
Verified

6/10 Good

It was noisy and the bed not too confy but overall it was ok
Fayçal, 5-night trip
Verified

8/10 Very good

Good times

Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
Gustavo, 5-night trip
Verified

10/10 Exceptional

We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Ruslan, 8-night trip
Verified

6/10 Good

Upon check in, reception didn't have my name down on the list nor did they give us any information at all about facilities. We booked this hotel as we believed there to be a gym - we never found it.
Hannah, 4-night trip
Verified

6/10 Good

The pictures of the hotel in the Internet are heavily photoshopped and do not correspond to the reality, especially the pool area. Additionally, the hotel consists of two buildings, newer and older. The older building is not shown in the pictures, and it looks far less attractive than the main. For the price the hotel charges per night, there are far better options.
Irina, 11-night trip
Verified

6/10 Good

High season family vecation

The apartmant/hotel has two buildings with their own pools. The main building is great, nevly renovated inside and out. Staff is very friendly and helpful. Only problem is only one bathroom with a sliding door that can't lock and the door get's stuck when closed so children get trapped. Helped several kids out of the bathroom. Easy fix if prioritized by staff. Otherwise great. The second building which we were stationed, was old and not that great.
Toni, 5-night trip
Verified

8/10 Very good

Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
Marianne S., 7-night trip
Verified

10/10 Exceptional

Perfect for a week with friends

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
Mai-Britt, 7-night trip