Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Property class: 4
Adventure Tulum hotel with outdoor pool, connected to a shopping center

Choose dates to view prices

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a hot tub are other highlights.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Hot tub
  • Coffee shop/cafe
  • Spa services
  • Airport pick-up service
  • Shopping center shuttle
  • Ferry terminal shuttle

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Minibar
The current price is CNY147
CNY200 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Suite With Private Jacuzzi And Patio

A modern bedroom with a large bed, a built-in bench, a walk-in closet, and a view of greenery outside.

Luxury Suite With Private Jacuzzi And Patio

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room With Pool Access

A hotel room with a large bed, wooden wardrobe, and an air conditioning unit.

Superior Room With Pool Access

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King With Patio And Mini Pool

A modern hotel room with a large bed, a wooden headboard, a nightstand, and a view of the outdoor area through large sliding glass doors.

Deluxe King With Patio And Mini Pool

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Queen Double Room

A hotel room with two beds, a large window, an air conditioning unit, and a hanging light fixture.

Classic Queen Double Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Double With Patio And Mini Pool

Room

Deluxe Queen Double With Patio And Mini Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760

What's nearby

  • Jaguar Park - 2 min drive - 1.4 km
  • Hunab Lifestyle Center - 3 min drive - 1.8 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Holistika Art Walk - 4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Airport pick-up service
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • ‪Nimeño Bakery - ‬7 min walk
  • ‪Jasmine - ‬18 min walk
  • ‪Delicia - ‬3 min drive
  • ‪Xibak Tulum - ‬8 min walk

About this property

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

  • Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a hot tub are other highlights.

At a glance

Hotel size

    • 24 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Onsite parking available only on request
    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport pickup on request (available 24 hours)*
    • Ferry terminal shuttle*

Offsite

    • Shopping center shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Free daily reception

Traveling with children

  • Children stay free (see details)

What to do

  • Concerts/live shows
  • Winery release events
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2023
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Hot tub
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Local artist showcase
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels
  • First-run movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 120 for children
  • Airport shuttle service is offered for an extra charge of MXN 1500 per vehicle. Maximum occupancy 8
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children costs MXN 1500

Pets

  • Service animals exempt from fees

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Frequently asked questions

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offer free cancellation for a full refund?

Yes, Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yes, a shuttle from the airport to the hotel is available. The charge is MXN 1500 per vehicle.

What are the check-in and check-out times at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum and nearby?

Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum also has spa services.

Are there restaurants at or near Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yes, there's an onsite restaurant.

What's the area around Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum like?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum puts you in Zama, in the heart of Tulum. Popular attractions include Tulum Mayan Ruins, which is 8 minutes away by car.

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Reviews

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Fast and reliable Wi-Fi was consistently available throughout the stay. (9 reviews)
  • Breakfast was consistently described as excellent, good, delicious, and fresh with plenty of choices. (15 reviews)
  • Free parking was a convenient and stress-free experience for guests. (5 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

The room was just as described with all the amenities. Air conditioning provided a nice cool room with sweaty weather outside.
Verified review

10/10 Exceptional

Great experience with the whole family! The hotel was clean, safe, and had everything we needed for a comfortable stay.
Verified review

10/10 Exceptional

We had a lovely stay at this hotel. The room was super cozy, clean, and perfect for a romantic staycation. The staff made us feel very welcome.
Verified review

10/10 Exceptional

We loved the family-friendly atmosphere. The kids enjoyed the space and we appreciated the attentive service.
Verified review

10/10 Exceptional

This place provides us a peaceful and romantic stay. We loved the ambiance ,vibe and comfort at the hotel. Staff is very helpful and align with our needs.
Verified review

10/10 Exceptional

Property is very good! You need a car to go to other places or download the app called In Drive, it an Uber for them. Trips will cost for you between $5 to $20 to get anywhere. Aldea Zama is a new place in Tulum, very calm and quiet, some coffee places and restaurants near by.
Verified review

10/10 Exceptional

Very nice rooms, clean and staff friendly
Verified review

10/10 Exceptional

We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Verified review

10/10 Exceptional

It’s a great place if you're traveling alone. Staff were attentive, helpful and work actively for resolving all issues. Highly recommended.
Verified review

10/10 Exceptional

As I was traveling alone, I was very concern about safety and comfort, and this place met my expectations. The hotel was well-managed and the environment felt secured. I didn’t face any problems during my stay.
Verified review

10/10 Exceptional

Very clean, friendly helpful staff, enjoyed the pool. No hot water or food. TV didn't work but I wasn't there to watch TV anyway. There was some dog barking from the neighbors.
Verified review

10/10 Exceptional

I enjoyed my stay here. It's a location tucked away from the bustle and very quiet. Within 10 minutes to Tulum Beach by car or motor bike. Breakfast is simple but filling. I'd stay here, again. It's a newer development area.
Verified review

10/10 Exceptional

Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Verified review

10/10 Exceptional

We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Verified review

10/10 Exceptional

We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Verified review

10/10 Exceptional

A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Verified review

10/10 Exceptional

Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Verified review

10/10 Exceptional

Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
Verified review

10/10 Exceptional

My wife and I loved everything about this place, from the staff to the property. The room, pool and jacuzzi was clean. It was walking distance to stores and the park. Plus travel by car or cab was short as it is in the center of resturant and the beach clubs. I would recoomend any one who don't rent a car to rent an atv or scooter or download the InDrive app (it like uber). 1000% recommend and will use on our next visit.
Verified review

10/10 Exceptional

Great location

Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate.
Verified review

10/10 Exceptional

Really nice contemporary warm spa with spectacular pool!
Verified review

6/10 Good

The hot tub isn’t really a hot tub because it doesn’t heat up or have engines. And the paint has fallen off in a lot of places in the tub but otherwise the room was nice and comfortable. But the main pool was nice and clean and the room was exactly like its photo. It felt safe and a very nice neighborhood as a solo traveller.
Verified review

8/10 Very good

Large Room and Shower. Comfy Bed with plenty Of Pillows. AC worked great. Check In was easy. John, the manager always smiled and was uber Friendly and helpful as were the rest of the staff. The grounds were well kept and quiet. Only draw back was and Always is in Mexico WIFI. If all of Mexico gets this right, it will be blissful.
Verified review

10/10 Exceptional

Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver! Highly recommend.
Verified review

8/10 Very good

The hotel was in a safe and quiet neighborhood. The breakfast was good. The staff was friendly and helpful. The room was very clean and has everything you need in it. Would definitely stay a next time if I happen to visit Tulum.