In the heart of London, Carlton Hotel offers a warm welcome with express check-in and check-out. With concierge services, luggage storage, and a 24-hour front desk at your fingertips, guests can unwind knowing they're in good hands. Previous guests rave about the helpful staff.
St. James's Park Underground Station - 14 min walk
Restaurants
The Gallery - 3 min walk
Cask Pub & Kitchen Brighton - 2 min walk
The Queens Arms - 4 min walk
The Marquis of Westminster - 4 min walk
Cyprus Mangal - 4 min walk
About this property
Carlton Hotel
When you stay at Carlton Hotel, you'll be just a 5-minute drive from Buckingham Palace and Big Ben. Also, Hyde Park and Trafalgar Square are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Pimlico Underground Station is 6 minutes and Victoria Underground Station is 9 minutes.
Languages
English
At a glance
DONE
Hotel size
20 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 5 per stay (rates may vary)
WiFi is available in public areas for GBP 5.00 per stay (rates may vary)
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Does Carlton Hotel offer free cancellation for a full refund?
Yes, Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Hotel?
Sorry, there's no onsite parking at Carlton Hotel.
What are the check-in and check-out times at Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.
What's the area around Carlton Hotel like?
Carlton Hotel is in London City Centre, a short 6-minute walk from Pimlico Underground Station and 19 minutes' walk from Buckingham Palace.
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Carlton Hotel Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.8/10
Cleanliness
6.6/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Luggage
Bathroom
Shower
Water
Elevator
Breakfast
Reviews
8/10 Good
Jul 28, 2025
Budget and basic hotel but perfect for an overnight stay in London at a cheaper cost. Clean and comfortable room, plenty of space. Great location for victoria coach station and underground.
Emma
Emma, 1-night trip
10/10 Excellent
Jun 18, 2025
For the price in central London it was brilliant. Fantastic spot for the needs I had, right near the tube. I would definitely stay here again.
Andrew
Andrew, 2-night trip
8/10 Good
Jul 1, 2025
Clean today staff were lovely
Leeann
Leeann, 1-night trip
6/10 Okay
Aug 2, 2025
It’s very small. No snacks available.
Amanda
Amanda, 5-night trip
4/10 Poor
Jun 28, 2025
Old property, dated, small rooms, and tiny bathroom.
J
J, 2-night trip
10/10 Excellent
Apr 9, 2025
Comfortable stay and value for money
Sagar
Sagar, 1-night trip
6/10 Okay
May 26, 2025
The staff were very good. Facilities acceptable.
Camille
Camille, 1-night trip
8/10 Good
Jun 13, 2025
Booked the room a few days out and found the room to be comfortable and clean. The bed could do with updating as there was no cushioning over the springs. If you want a quick stay close to the centre of London, it was a great choice for the price. Don't expect bells and whistles though.
Wendy
Wendy, 2-night trip
8/10 Good
Jun 23, 2025
Reasonable enough for the price. The only concern was that the bed did not have a mattress protector on it, just a sheet. I would expect any hotel to provide and change mattress protectors between guests for hygiene reasons.
Alastair
Alastair, 1-night trip
2/10 Terrible
Jun 18, 2025
I had 200 pounds stolen from my room and the staff couldn't have cared less. If you stay here don't leave anything in your room.
Mark
Mark, 2-night trip
6/10 Okay
Jul 1, 2025
We had a family room and the bathroom was very small. No bath mat was given to prevent slip and fall. The bathroom door wouldn't open fully due to the size of the double bed. If it had been 2 twins the room would seem much larger and more accessible. For the price it was ok but next time I would spend more to get a better room in the area.
Annette Pete
Annette Pete, 5-night trip
8/10 Good
May 7, 2025
Does what it says on the tin - cheap (for London) and cheerful accommodation in Central London. Bathroom was small - a wet room with a toilet in it, no shower curtain, but the room itself had everything I needed. It was perfect for a midweek overnight stay in central London at an affordable price
Sarah
Sarah, 1-night trip
6/10 Okay
Jul 11, 2025
Good location, in the heart of London. Local amenities and transport are excellent.
Hotel itself is not well maintained. Broken light, leaky shower, damaged walls and doors.
£100/night room was absolutely tiny. I could reach either side with a single step forward.
Bathroom was... functionally okay, but again very cramped. Toilet is basically in the shower.
No AC so very hot in summer.
No window lock, despite being 2nd floor, I'd expect one in central London.
Staff were nice enough, a little ignorant and head down in their phones but polite when needed.
Craig
Craig, 2-night trip
4/10 Poor
Jun 3, 2025
I appreciate this is a cheap stay but the bed was so uncomfortable I considered moving hotels in the middle of the night. Huge dents in the mattress and bricks for pillows. Walls a paper thin and the fan in the bathroom was so loud and there was no way to turn it off. Basic facilities were provided though.
Nicola
Nicola, 1-night trip
6/10 Okay
May 26, 2025
Good bed linen but no mattress protector
Camille
Camille, 1-night trip
8/10 Good
Mar 18, 2025
Good value. Accessible
Robert
Robert, 1-night trip
8/10 Good
Feb 20, 2025
We had a few days exploring London and the hotel was in a central area to Westminster where our plans were focused.
Shane
Shane, 2-night trip
10/10 Excellent
May 26, 2025
No
HOW HEUNG VIVIEN
HOW HEUNG VIVIEN, 3-night trip
4/10 Poor
May 31, 2025
The room was to small paint work was dusty and dirty bathroom consisted of a toilet, sink and shower all fitted into a space no more than 2 x1 mts .we will never go back again I'm very disappointed with expdia and will never use them again. 😔
Eric
Eric, 5-night trip
8/10 Good
Aug 1, 2024
Great location, hotel is simple, fit for purpose.
Ruud
Ruud, 1-night trip
10/10 Excellent
Feb 19, 2025
great!
inna
inna, 2-night trip
6/10 Okay
Feb 12, 2025
Connectivity to Victoria
Yuchit
Yuchit, 1-night trip
4/10 Poor
Apr 7, 2025
Cheap single room
- arrived to a clearly uncleaned bathroom
- mattress was concave and desperately needs replacing
Ben
Ben, 3-night trip
10/10 Excellent
Nov 26, 2024
Great location
Cheap and cheerful! Not very big but clean and has a bed, shower and tv. Staff are very helpful. Great location.
Emma
Emma, 4-night trip
8/10 Good
Jan 13, 2025
Hotel on a budget
Check in was easy and simple, the receptionist was polite and informative. The room was clean and neat. Ideal for us as we justed wanted somewhere to sleep for the night. Had a good sleep and helped ourselves to the complimentary tea and coffee. For the price we paid we were happy.